Mercure Tunbridge Wells Hotel
3.5
Average(1,447 Reviews)Hotel in Sevenoaks District
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in Royal Tunbridge Wells, 21 km from Ightham Mote, Mercure Tunbridge Wells Hotel features accommodation with a garden, private parking, a shared lounge and a restaurant.
Amenities
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Garden
Family friendly
Map of Sevenoaks District
Available Rooms
1 Double • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.5
Average(1,447 Reviews)100% verified reviews
3.5
Very clean ,lovely rooms. Extremely professional staff
3.5
It was ok, breakfast was not included. Staff were unhelpful boarding rude when I made a booking mistake, which put me off going again
Staff attitude
3.5
Room was clean.
We had our wedding at Wadhurst castle so we booked a room for the night (arrived at 11:30pm and checked out at 12:00pm). I had my family stay there 2 nights before our wedding and the night of the wedding. Our room was all inclusive and the price they advertised over the phone and in booking.com for breakfast wasn’t the actual price we paid. They told me over the phone I can just buy the breakfast for the same price when we get there but instead of £11 they charged my family £17.95. Our room was inclusive and already upgraded (paid for by ourselves). The lady at the breakfast door shouted, because we were newly Wed we are getting a free breakfast and our family has to pay the rate (£17.95) she was rude or overworked I’m not sure but we didn’t experience a nice morning after our wedding. If I’m paying all inclusive price for our room I don’t like to be shouted out “we are giving that for free”.
3.5
All excellent. I had some dictation to do and did not want to to do it in a public area, so arrangements were made to allow me to use and unused conference room. Thank you
Not that it was on offer, so no compalint! unfortunatley your pool was closed.
3.5
Extremely good night sleep. Comfy bed, dark room
Nothing major, shower was average and staff were not very attentive
3.5
Location to hospital
Currently staying ay your hotel in Tonbridge. Very poor. First room smelt awful. It smelt like drains. They sent a staff memeber who poured something down the drain and said that there was a contining problem with this room. Was offered another room which had no desk in it for me to work at and so was “upgraded” to another which had a desk but no chair!! Lugged the chair from original room down the stairs to my “upgraded”Only upgrade i can see are slippers and a gown. I choose this hotel because my aunt has cancer and is in hospital next door. This has added to my stress hugely and the smell made me feel sick during the night. I asked to speak to the “manager” who looked as though he was dressed for a day on the beach! As i say very poor
3.5
Room was very comfortable and meals were very good. Reception staff were friendly and helpful.
Air conditioning would have made the room 10/10
3.5
You can park easily .. close to A21
Dated.. the bathroom was very old with cracked tiles, mold on the grouting. A travel lodge would have been cleaner and more modern and less money.
3.5
Ambience
N/a
3.5
Not a lot old dated
No pool
3.5
The reception staff, especially Vikktoria, was very friendly and helpful. The dining staff was courteous and attentive. The room was comfy and there were treats as well.
Only issue we have is the shower curtain....that has to changed to possibly a glass one.
Shower curtain
3.5
Nice location good size clean room
3.5
Convenient to where I needed to be
Bit of an issue with the plumbing
3.5
Everything
Nothing
3.5
Friendly staff quiet room
No swimming pool 😢
3.5
I've been before & enjoyed my stay so much more this time.
3.5
The hotel is very drab and Tired, more like an old People's Home .
needs some updating
The lighting the atmosphere, the decoration, everything was old and drab,, almost depressing
3.5
room
price
3.5
Very friendly staff. The restaurant serves alright food. The hotel is away from the city centre, it was convenient to eat in the restaurant. There was a bar lounge with enough drinks to enjoy and relax. The room was standard but had enough space, didn't feel cramped. All the basic amenities were provided. Welcome drink and chocate on arrival felt great!
3.5
The breakfast was not good - eggs kept warm until they formed a hard skin. No vegetarian sausages.
3.5
The room was spotless and the staff were great.
3.5
It was convenient to where we had to go
No lifts
3.5
Clean room and nice staff
3.5
The atmosphere was very relaxed - all staff members were so friendly & helpful. Evening food menu is varied & I had delicious dinners both days - huge portions. Buffet breakfast was good too.
Nothing I can think of.
3.5
The hotel was situated right next to the hospital which was the reason for our trip. The rooms are spacious and clean. Comfortable beds, the staff are something out of this world... nothing was too much and they did everything they could to make our visit stress free and comfortable. I would go as far as saying that the staff make this hotel what it is and are exceptional at what they do. Friendly, kind and caring. From reception to the house keeping staff. They should all be commended for what they do. Amazing!!!!!!
There really wasn't anything that we disliked about the property.
3.5
Lovely building
Bathroom very dated
3.5
24hour check in
Some of the decor looked tired
3.5
Staff was very welcoming
Nothing
3.5
Good position. Clean and welcoming
3.5
Good location, good sized room, clean
3.5
Modern and clean
The fact we had to leave!
3.5
Very poor wifi connection and phone reception was horrendous.
3.5
Sonny was the only good thing about this place! He was a very helpful young man!
The toilet in my room didn't flush very well, the iron leaked all over the place. Some of the staff just had attitudes. The buffet was a joke for £17! There was no lifts.
3.5
staff helpful
No swimming pool as advertised. Arrived early to use. Cobwebs in bathroom. Water outlet in basin black with gunge, did not use. Breakfast not very hot.
3.5
Excellent service and food
Nothing
3.5
Great breakfast. Easy parking.
Building looking tired.
3.5
Location
Property dated. Not enough pillows, only one each and one spare in cupboard. Deluxe double not impressive. Shower very small and dated.
3.5
Breakfast.
The toilet did not flush properly!
3.5
Lovely settings, the staff well what can I say they were all so friendly and helpful a credit to the hotel! From receptionist to bar staff, house keeping and wedding organisers all fantastic.
Breakfast had a great selection enough for everyone and all coming out fresh! Lovely food!
It was very peaceful outside perfect to just sit and relax.
Room was a great size with a very nice bathroom with a bath and shower (with good flow) Lovely touches in the bedroom on arrival.
Lovely hotel I would recommend to family and friends
The only thing for me was the bed was a little hard for my liking but that is down to my personal preference.
3.5
Acceptable, hot and plenty of it
Staff at the bar when we returned from our event before 11pm and the un welcoming response from bar staff
FAQs
How much does this hotel cost compared to others in Sevenoaks District?
The average price for a rental in Sevenoaks District is R 2,155 per night. This rental is R 797 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Tunbridge Wells Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Tunbridge Wells Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Tunbridge Wells Hotel?
We found 8 amenities for this rental. This includes pets allowed, internet / wifi, parking, laundry, and tv.
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