Mercure Cairns

3.6

Good(603 Reviews)

Hotel in Cairns

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the city centre, Mercure Cairns is just a 7-minute walk from both the beautiful Esplanade and Lagoon swimming pool. Free Wi-Fi is included.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Family friendly

Map of Cairns

Nearby attractions

Hartley's Crocodile Adventures

36.1 mi

Skyrail Rainforest Cableway

11.5 mi

The Australian Armour And Artillery Museum

11.3 mi

Babinda Boulders

48 mi

Available Rooms

1 Queen • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Mercure Cairns

RRRR

3.6

Good(603 Reviews)

Hotel in Cairns

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the city centre, Mercure Cairns is just a 7-minute walk from both the beautiful Esplanade and Lagoon swimming pool. Free Wi-Fi is included.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Family friendly

Map of Cairns

Nearby attractions

Hartley's Crocodile Adventures

36.1 mi

Skyrail Rainforest Cableway

11.5 mi

The Australian Armour And Artillery Museum

11.3 mi

Babinda Boulders

48 mi

Available Rooms

1 Queen • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.6

Good(603 Reviews)

100% verified reviews

3.6

May 2024

Good receptionist Clean room Good location

I reached hotel at 6am. Hotel was closed. Very surprised and it is first time that no reception when I reach hotel in cairns. I may not book this hotel again just because their reception hour is 7am to 10 pm. Besides that hotel is very good.

3.6

Dec 2023

Affordable quiet and friendly

Close to medical centre and other facilities

Nothing I liked everything.

3.6

Dec 2023

Affordable, Casey clean

Close to the city shopping centres and all other facilities

Nothing. I like everything.

3.6

Dec 2023

Overpriced and outdated

You are right on the street so you can hear all the drunks and carrying on all hours of the night. The images of this place look great but in actual fact it is very old and outdated now. Our TV wasn't working and we asked for them to fix it and they never showed up to fix it. I'd selected parking within my booking but they'd run out when I got here. That's the purpose of selecting parking during the booking. Way too overpriced for what we got.

3.6

Nov 2023

Great Stay.

Breakfast and location is great Excellent “Customer Service “..All the Staff from Reception to Restaurant Server and House keeping are helpful and friendly..

I can’t think of anything. Perhaps the swimming pool floor and wall. It would have been nice if it’s on white tiles I think.

3.6

Sep 2023

Accommodation was horrendous I would never stay there again

Nothing at all.

Accommodation was lucky if it was a *** property. Unclean, limited am amenities. You could only have wifi with your phone. You couldn't connect it to the TV I was not impressed by your management of my accommodation as I was moved twice with no notice. I will never use your business again

3.6

Sep 2023

Good location but don’t expect to sleep

Location close to restaurants and bars

Walls in rooms are paper thin and you can hear everything in room next door, including 2 hours of sex at 3am. If you are after a good night sleep do not stay here!

3.6

Aug 2023

Very comfortable & clean.

Central to main areas of Cairns.

Nothing.

3.6

Aug 2023

I'd skip Cairns altogether, or stay one night and head to Palm Cove, Atherton Tablelands or the Fall

Close to night market, aquarium, art gallery. Cairns is a good place to be when leaving early on a Snorkelling Trip , I recommend Sea Star charter max 36 people

Hotel rooms feel like hostel rooms, it's a very basic set up which expensive for what we had on offer, but understandable as it was holiday season. Our room hadn't been vaccumed/mopped properly there was fluff and dirt in the bathroom. Our bed sheets didn't fit the bed, and when we asked for the bed to be remade, housecleaning hadn't replaced the sheet two days in a row. Pigeons nesting right outside the window on the aircon unit will keep you company, if you can put up with the smell and cooing. Management were made aware of the issues, promised to deal with the issues, however nothing resolved. Checkin staff in general were friendly, but seemed disinterested, I think a lot of back packers on staff, who aren't sufficiently trained up, and although the manager was pointed out to us, she seemed to actively avoid customers.

3.6

Aug 2023

Passable

Good location and comfy apartment. We stayed in a loft suite and the spa was great.

Very poor kitchenette - only a tiny bar fridge/no freezer, no microwave or stove/portable stove to cook anything. Not good if your staying for more then a few nights and want to make your own meals.

3.6

Aug 2023

Central location

It was difficult to sleep as it was very noisy the night I stayed there

3.6

Jul 2023

Exceptional

Great rooms, service and location

Could have had a better doona

3.6

Jul 2023

Pleasant

Clean room, comfy beds, decent kitchenette

Wifi didn't work (known ongoing issue)

3.6

Jul 2023

Loved the location, disappointed with whomever takes reservations as it was obvious they overbooked

Close proximity to things

Staff, Stated I had cancelled a room and I did not! leaving our friends potentially no accommodation avail. With confirmation from bookings.com with 2 rooms booked. Staff found a maintenance room for use, but many people checking in had booking issues. Was a stressful event, and unnecessary for our holiday.

3.6

Jul 2023

Passable

The rooms were spacious with comfortable beds.

Unfortunately the restaurant didn’t have all the items on the menu and the food was disappointing for the price.

3.6

Jul 2023

Enjoyable

The young lady at the front desk was very helpful and we appreciated all the information she gave us.

No PowerPoint beside the bed.

3.6

Jul 2023

Pretty disappointing

Location Reception area was quite nice

Room wasn’t ready Shelves were dusty Ants in kitchen area Trip hazard step between the two rooms Wardrobe - clothes space was minimal for four people Bathroom was tiny and hard to manoeuvre in especially with small kids One of the rooms had a slant in the floor which was another trip hazard with young kids Also have two pending payments Have called the hotel to fix payment but no answer at reception for the past two days - can’t leave a message Also was locked outside the hotel when taking bags out to the car - after hours number provided went to the closed reception - eventually someone answered the buzzer on the front door and slowly walked to let us in and looked very unhappy - we were in a rush to get to the airport Also so much noise in the hotel / doors slamming and road noise and given a room furthest away from the lifts with two young children and cars didn’t let us in the room on the first night

3.6

Jul 2023

Comfortable stay, room ready & tidy. Great convenient location.

Location was very convenient to walk to esplanade and markets near by. 7 mins by taxi from airport. Has been refurbished and looks fresh & crisp.

Room needs another full length mirror. Only a 1/2 mirror in the small bathroom doesn’t allow 2 people to get ready at once. Lift also very jerky but both minor things.

3.6

Jun 2023

Good location

Good location, comfy bed

There for 6 nights, no shelves to unpack clothes. Housekeeping was supplying clean towels and empty rubbish, nothing else. Ceiling fan dirty and nothing else wiped down or touched during stay.

3.6

Jun 2023

Enjoyed the stay. Would recommend this motel and would stay again for a business trip.

lovely staff, easy walking access.

a/c did not work (flashing error), beds on wheels kept moving across room every-time we sat on them. May need to consider locks on the caster wheels

3.6

May 2023

Loft room was cute and plenty of room. Good location.

Breakfast was included. Reception staffed till 10pm. Welcome Reception area to sit. Luggage storage.

No toilets in reception area. Restaurant not open all nights. Stairs to be cleaned and painted. I was on level 2 so took the stairs instead of lift Staff working in breakfast area to be more welcoming and friendly and happy. Need to great you with a Good Morning and smile.

3.6

May 2023

Superb

Aircon didn't work, kept turning off

3.6

May 2023

Disappointing

Surfaces dusty, aircon dirty and covered in bites after using the only warm blanket that was provided in the room that was found in the cupboard

3.6

May 2023

Very good

Good location

3.6

Apr 2023

Good room

Room was a great size and great size bed. Ensuite was good and shower was nice and hot. Hotel was in a great location 5-10 min walk to the centre of the esplanade. Aircon worked well until it kept cutting out. Had a fan inside which was great to help circulating the air. Overall we were comfy and liked the room. Staff were always available and very nice and helpful. They helped us out with both early check in and late check out

King bed was on wheels with no locks or stopper so moved every time we learned on it. Needed to put our towel at the end to stop moving. There was a bad smell coming from the WIR which was over powering the air fresher in there. Aircon kept cutting out.

FAQs

How much does this hotel cost compared to others in Cairns?

The average price for a rental in Cairns is R 3,333 per night. This rental is R 1,649 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Cairns. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Cairns. Enjoy the water!

Is Mercure Cairns pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Cairns?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.5

Excellent(725 Reviews)

Vision Apartments

Mercure Cairns

Hotel in Cairns

Reasons to book

About this hotel

Amenities

Map of Cairns

Nearby attractions

Available Rooms

Mercure Cairns

Hotel in Cairns

Reasons to book

About this hotel

Amenities

Map of Cairns

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Cairns?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Cairns pet friendly?

What amenities are available at Mercure Cairns?

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