Crowne Plaza London - Docklands, an IHG Hotel

Restaurant/places to eat, Restaurant/places to eat, Lounge or bar, Food and drinks, Seating area

TV and multimedia, Photo of the whole room, Bedroom

4.1 / 5.0

Excellent(4,632 Ratings)

Hotel in London

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of London

Nearby attractions

lastminute.com London Eye

9.7 mi

Available Rooms

Standard Room

1 Queen or 2 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Single Sofa Bed

1 Sofa • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Mini Cooler

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds and Mini Cooler

2 Double • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Crowne Plaza London - Docklands, an IHG Hotel

RRRR

4.1 / 5.0

Excellent(4,632 Ratings)

Hotel in London

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of London

Nearby attractions

lastminute.com London Eye

9.7 mi

Available Rooms

Standard Room

1 Queen or 2 Queen • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Single Sofa Bed

1 Sofa • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Mini Cooler

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Double Room with Two Double Beds and Mini Cooler

2 Double • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(4,632 Ratings)

100% verified reviews

4.5 / 5.0

Dec 2024

Great stay over Xmas

A few problems but they were sorted out effectively

More information on when the facilities are open.

4.5 / 5.0

Dec 2024

Wonderful - you really made our Xmas - thank you

I have been visiting the Crown Plaza for over 25 years. I think the renovated restaurant works well - although I feel some of the new staff requires further training. Services exceptional - keep up the good work

Very little to say negative - the only issue was some of the new restaurant staff require training.

0.5 / 5.0

Dec 2024

Charged twice, don’t pay on booking.com

Nothing

I have been charged twice at this hotel and had no response when trying to phone and message. Booking.com charged me when I booked and the when arriving at the hotel the receptionist insisted I had to pay again. Ridiculous would never stay here again.

4.5 / 5.0

Dec 2024

Loved our stay!

So close to excel - room was lovely and big and clean had a lovely shower over bath. Really comfortable beds.

Bit expensive for just one night!

5.0 / 5.0

Dec 2024

It was great the hotel room was nice and clean the staff were so nice let us leave our stuff in luggage room for the who

Very nice staff very clean and lovely atmosphere

5.0 / 5.0

Dec 2024

Perfect for London international

Staff were great, especially Vivienne! The location is perfect for the excel exhibition centre and the breakfast is the best we have had in a long time in any hotel! We will definitely book again Thank you

4.5 / 5.0

Dec 2024

Very pleasant stay

Good breakfast and right next yo excel brilliant

4.5 / 5.0

Dec 2024

Excellent location for Excel Centre shows and cable car to O2

This hotel is brilliant for visiting the Excel Centre. We have stayed several times and everyone from the Manager, reception, and cleaners are very friendly and helpful. Would certainly recommend this hotel.

Everything was excellent.

4.5 / 5.0

Dec 2024

Excellent stay

Breakfast was really lovely and staff were so polite when we were being shown to our table. All the staff in the restaurant excelled in customer service and should really be commended for this. We've stayed in many IHG hotels and all the staff are extremely polite and well-mannered. Room was great for 2 adults and our daughter as we had x 2 double beds in the room. We had an evening meal at the hotel which was also excellent food and service.

5.0 / 5.0

Dec 2024

Great place!

Amazing staff. Super friendly and helpful. Breakfast lovely.

Nothing. Everything perfect.

2.0 / 5.0

Dec 2024

Not great service and silly rules that make price much more hidden costs

It was clean and well signed.

Room wasn’t ready when we turned up. Yes it was late at 10.46 but more to the point that we needed it. We had paid and expected it ready and music blasting too for the first hour and we booked a family room. Paid for a family room then had to pay extra for breakfasts, crazy ! Breakfast average

4.5 / 5.0

Dec 2024

Enjoyable few days good experience on the cable car

Good spacious room - good breakfast

A little far out of central London - not many bars/restaurants around there

2.0 / 5.0

Dec 2024

Extremely disappointed, no compensation offered

Spa. I and several other people whilst there were complaining about the hot tub being cold. Also, the swimming pool was cold. The receptionist on the spa did not seem to care. This was an issue for me as I had gone to this hotel to use the spa facilities rather than choose a different hotel.

The hotel is in a great location for city airport however, if you’re going to have a spa day think again.

5.0 / 5.0

Dec 2024

Séjour plus qu’agréable!

Petit déjeuné de qualité, énormément de choix. Personnel très accueillant et agréable! On a eu la chance de tomber sur une personne qui parlait très bien le français et qui nous expliquait tout.

4.5 / 5.0

Dec 2024

An ideal place from which to visit and explore Central London.

Comfortable Hotel in lovely area. The staff member Nina who checked us in was exceptional. We arrived after midnight and she was so kind and helpful to us and didn't keep us waiting. Very friendly staff in general.

4.5 / 5.0

Dec 2024

Muy buen hotel

Habitacion grande, muy limpia, la cama enorme y còmoda, 4 allohadas muy confortables tambien. Afiliats, cafès, infusiónes en la habitacion cortesia del hotel. Muy buen comunicado. Muy contentos de Nuestra estància ahi

Por decir algo, el agua del spa nos hubiera gustado mas caliente, aunque tampoco esta fria

4.5 / 5.0

Dec 2024

Excellent facilities, location and staff !

Excellent location, good quality and cleanliness with great facilities just a few minutes walk from the Excel arena. All of this is matched by the brilliant staff who are warm, friendly and helpful.

Nothing

2.5 / 5.0

Dec 2024

Not our best experience

Staff were friendly and helpful in trying to fix us a room.

Checked in at 8.45pm only to walk into an occupied room. Spent more than half an hour (albeit with a complementary drink) waiting in the bar while they tried to find us a room. We'd already been told they were full. Eventually checked into a room on the 6th floor that was freezing. The window had been left open - presumably to try and clear the smell of weed. Having waited that long already we stayed there.

5.0 / 5.0

Dec 2024

Wonderful Stay , Peaceful yet central hotel with lovely staff and spacious comfy rooms

The whole hotel was spotless. The staff were so helpful and lovely from sitting all 10 of us together at breakfast to giving us a can of water to take to bed when we came in from our event at the excel. It was decorated beautifully for christmas as well.

it was all great

4.5 / 5.0

Nov 2024

Amazing would definitely be back

Very clean and tidy. Fatima gave us the best customer service and really made our night fantastic she really went the extra mile

The pool was broken and far to cold to use

4.0 / 5.0

Nov 2024

A great venue, very comfortable and spacious hotel

Location, public transport

Parking cost

3.5 / 5.0

Nov 2024

Good location - good bar and restaurant

Good location Good breakfast. Good restaurant. Expensive parking (but that’s to be expected)

Room Price was not clear - charged extra for having a child in room which was not clear at time of booking.

4.0 / 5.0

Nov 2024

overall i enjoyed my stay.

Location for me was good and near the tube station. Rooms are good. Breakfast was good but there was no variation.

Breakfast was good but there was no variation. it was same items everyday. They should change the menu everyday except for eggs and Breads.

4.5 / 5.0

Nov 2024

Beautiful hotel and friendly staff , amazing rooms! Only down side was the swimming pool being on view if peop walked p

Very relaxing and polite staff

Swimming pool and jacuzzi were on view to the main road outside through the window

5.0 / 5.0

Nov 2024

Great hotel

Very good hotel, clean and quiet. We had a great time there! The breakfast was very nice, the room was big enough and warm, the bed was comfortable, daily cleaning, clean towels, etc. The location was also good, a little bit far from city center but there are tube and DLR stations nearby.

4.5 / 5.0

Nov 2024

Great value,great room and breakfast

Size of rooms,breakfast

Lifts were a pain

5.0 / 5.0

Nov 2024

A great hotel

All the staff were friendly and polite, no noisy disturbances during the night, breakfast was amazing

The fact we were only there for one night!! Will definitely return and make use of the spa facilities

5.0 / 5.0

Nov 2024

Very friendly staff and very welcoming - really clean and tidy - would definitely stay again

Very comfortable, spacious and clean

Nothing

5.0 / 5.0

Nov 2024

Polecam serdecznie

Polecam, bardzo czysto, pyszne śniadania .

4.5 / 5.0

Nov 2024

To watch peter kay

Enjoyed location very much

Getting back from o2 was horrendous be better if cable car stayed open a bit later

1.5 / 5.0

Nov 2024

was ok

The size of the beds in the rooms, breakfast was good. staff nice

The floor in the bathroom was very dirty. the grout in the tiles looked filthy. Around the sink had ring marks. There was black mould in the silicone around the bath.

0.5 / 5.0

Nov 2024

prices are superb high company to their own web site will never use again

nothing

will never go there again £40 for 2 cofee

2.0 / 5.0

Nov 2024

Un établissement digne de 2 étoiles.

Rien je viens

5.0 / 5.0

Nov 2024

a good stay

staff were amazing!

room overlooking a construction site but we.slept well

4.0 / 5.0

Nov 2024

It was nice but could have been the best if the TV was working properly

I like the staff and the breakfast.

I didn't like the fact that the internet was messed up and I couldn't the TV and this got me and my wife upset so we used our phones to watch movies during our stay.

4.5 / 5.0

Nov 2024

Great location, comfortable hotel, a little pricey, but reflective of star rating and location.

The location was excellent for visiting the Excel (on foot) and the O2 (via cable car). We had a great view of the water from our room. The room was very comfortable and stylish, and all the amenities within worked as expected. The selection at breakfast was good, and dietary requirements were catered for.

There were ants around the juice station at breakfast which was unexpected. We have raised this with the hotel and they have confirmed this will be investigated.

4.0 / 5.0

Nov 2024

A great hotel in a good location that was ideal for our family weekend

Great location especially with the Elizabeth line and the cable cars round the corner! The pool was a great bonus with good changing facilities and towels. The hours for the families were long and convenient but of course double check. Staff were very helpful and professional.

It was all fine. The breakfast price was quite high but a great selection available. However you aren’t restricted to only the hotel, there were lots of other options in easy access for other breakfast cafes/shops so really not an issue.

4.5 / 5.0

Nov 2024

I’ll go back here without any hesitation while it’s as good as this

All staff without exception friendly and committed to making the hotel experience FABULOUS. When you meet Gustavo the Manager you can tell that his style is infectious (rare in hotels)

As Fed back to hotel the hot breakfast could have been hot not warm

5.0 / 5.0

Nov 2024

A perfect night and the Crowne Plaza was central to that

We were seeing Nick Cave and the Badseeds at the O2 and the combination of staying at the Crowne Plaza and the IFSCloud Cable Car meant we had a 2 minute walk to the cable car, a delightful 10 minute ride over the docks and the Thames and a 5 minute walk to the 02. There were no queues, no tickets- just tap in, tap out- and complete avoidance of the hassle, stress and waiting for trains, buses, tubes, etc. We had a perfect night. The room was large, very well equipped and quiet, with a good view. Breakfast was exceptional, even the scrambled eggs were perfect and the herb sausages and roasted tomatoes were delicious. The staff, from reception to bar to restaurant could not be more helpful

Nothing

FAQs

How much does this hotel cost compared to others in London?

The average price for a rental in London is R 3,170 per night. This rental is R 821 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza London - Docklands, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza London - Docklands, an IHG Hotel. Enjoy the water!

Is Crowne Plaza London - Docklands, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza London - Docklands, an IHG Hotel?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.5 / 5.0

Excellent(69 Ratings)

Grosvenor House Suites

Crowne Plaza London - Docklands, an IHG Hotel

Hotel in London

Reasons to book

About this hotel

Amenities

Map of London

Nearby attractions

Available Rooms

Standard Room

Standard Double Room with Single Sofa Bed

Junior King Suite

Standard Double Room with Mini Cooler

Standard Double Room with Two Double Beds and Mini Cooler

Crowne Plaza London - Docklands, an IHG Hotel

Hotel in London

Reasons to book

About this hotel

Amenities

Map of London

Nearby attractions

Available Rooms

Standard Room

Standard Double Room with Single Sofa Bed

Junior King Suite

Standard Double Room with Mini Cooler

Standard Double Room with Two Double Beds and Mini Cooler

Ratings and reviews

FAQs

How much does this hotel cost compared to others in London?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza London - Docklands, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza London - Docklands, an IHG Hotel?

Explore similar vacation rentals in London

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