Cinnamon Grand Colombo
Hotel in Colombo
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Cinnamon Grand Colombo is a luxurious 5-stars city hotel located in the centrer of Colombo and in the heart of tourist and commercial hubs like the World Trade Centre, National Museum and Iconic temples.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Colombo
Available Rooms
Executive Room with Lounge access
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite with Lounge access
1 King • 688 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Room
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Presidential Suite with Lounge access
1 King • 1517 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier Suite
1 King • 688 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
4.0
השירות מצויין,אנשי הצוות מקסימים והאבטחה מעולה.
המלון ישן ,הריהוט בחדרים ישן ורואים שעבר הרבה זמן…
החדר מרווח ונקי
בריכות השחייה ממש לא מזמינות,בריכת ה״גג״ היא לא באמת בריכת גג ומוזנחת,הספא מופרד נשים וגברים במתקנים ישנים ולא מזמינים.
פירטתי
5.0
Location,restaurants and above all extremely friendly staff.
May be a large toilet
5.0
Buffet breakfast; kid pool, lobby cafe lounge
service could be improved at times
4.5
This hotel is great if you want to stay in the heart of Colombo. The rooms are spacious, the pool and gym are superb, the breakfast is extensive, and the executive lounge is top-notch.
5.0
The staff is exceptionally friendly and courteous. The food was great. The choice of restaurants was great.
There was nothing bad about the property
4.0
El lugar es hermoso, me dieron una habitación muy cómoda y siempre estaba limpio, aún a pesar de que el hotel parece un poco antiguo estaba siempre impecable. La piscina y el restaurante Plates son la mejor parte, Plates es riquísimo y muy recomendado, sushi espectacular.
Había solicitado un servicio de taxi que nunca llegó, no me dijeron que debía acercarme al kiosco qué tienen en el aeropuerto para coordinarlo así que estuve esperando afuera por un largo rato hasta que alguien llegó a acosarme y decirme cosas desagradables.
El servicio además es super costoso y los Uber llegan fácilmente, pero al ser mi primera vez en el país no lo sabia y al final me tocó tomar un taxi con la gente que estaba allí y aunque era más caro que el Uber pues al menos me llevó inmediatamente al hotel.
No me gustó además que pedí que me enviaran la factura a mi correo y llevo tres semanas sin recibirla, lo pedí desde el check out.
Con respecto a la comida creo que siempre ponen lo mismo todas las mañanas, era algo difícil para mi comer ya que no consumo mucho picante y tener siempre las mismas opciones fue agotador.
1.5
Not a lot
Constant bad odour in the room, worn out car pets.
5.0
Good spread. Tasty food. Enjoyed
Every thing was fine
4.5
The facilities, the service and the food etc.
No free bottle of wine in the executive rooms anymore, and no breakfast in the executive lounge.
5.0
Everything. The staff, food, service!!! Everything was amazing.
Nothing.
0.5
Везде обман, даже в пятизвездочном отеле. Заселилась в отель перед отлетом с Коломбо на пол суток платив полные. На ресепшен с меня списали сразу и стоимость номера и еще и депозит в размере ~200 долларов, хотя на ресепшен говорили, что депозит заморозится и при выселении будут доступны. Я остановились на срок менее суток , обращаю еще раз внимание, в других отелях при таком сроке вообще депозит не берут.
Каково было мое удивление, вернувшись в Россию обнаружить, что депозит был не заморожен а списан. Написала в отель, с вопросом почему списано 2 раза и где деньги, получила ответ , что они отправили деньги в их местный банк и они мне придут только в течение 14 дней.
То есть , если бы я не увидела и не написала, просто списали 2 раза и все. В целом, почему я останавливаюсь на пол суток, а мои деньги должны где-то гулять 2 недели не понятно .
Будте внимательны в этом отеле.
4.5
Very clean and fantastic restaurants.
The newer staff were not equipped to handle the guests. Were slow and confused
4.0
The friendliness of staff. Facilities inside premises. Felt very safe to roam around the premises at any time of the day.
There was a water leak in the shower which they fixed as soon as reported. Also we got interconnected rooms which was quite noisy
4.0
Breakfast was good and plentiful
1 the bathroom was a bit constricted
2. The a la Carter service at the coffee shop was reluctant, slow and when requested was unable to provide mustard and gave us raita instead
3. We had to tell the manager that, as we were on the executive floor, we were entitled to a discount on food. He should have given it automatically.
4.0
We stayed on the 9th floor and butler service was exceptional. The restaurants were very good and the executive lounge with the high tea and evening drinks was a nice bonus.
The room service quality was poor. We ended up ordering from the restaurants. But the room service quality needs a lot of work. We had a work around by ordering from the restaurants.
4.5
Convenient l, friendly staff.
The property was excellent
5.0
The staff were helpful and very friendly. The welcome drink was a nice touch after a day of travelling. The beds were comfy! The buffet breakfast had so many choices, it was great!
2.0
Good restaurants and facilities.
Out rooms were given to someone else without any communication. We had to complain to get the rooms we paid for. Service was not to expectation initially.
4.0
I loved the staff and the facility.
Unfortunately on two different occasions I was given incorrect values on my invoice.
1.0
the location was good. breakfast was a great spread. I was offered an extra bed for free but I declined.
The room didn’t look anything like what booking.com posts. I got a very dated, tired room. Was promised a shower and bath but only had a bath. The hotel tried to charge me extra tax even though it was already included in my rate. I had to spend half an hour getting that sorted. So checkin took nearly an hour. After a 16 hour flight- not ideal at all!! Also the hotel was far too busy. Very crowded with loads of noisy groups all over the lobby.
5.0
Breakfast was really nice
Room service was a slightly slow; but food was very good….business centre needs an upgrade on printers
Business centre
2.0
location
poor customer service
over priced small rooms
4.0
Great hotel.
4.5
Amazing staff, many restaurants to choose from, large room with comfortable beds. Fantastic breakfast.
Wi-Fi had poor coverage and low bandwidth, I had issues with stuttering video during meetings.
4.5
Great location close to all other major hotels and city centre. The hotel offers multiple restaurants with choices of many cuisines. Excellent spread of selections in breakfast and dinner buffets. Lounge facility is available for rest after checking out.
Over crowding at times in the buffet restaurants and in lobby areas. The room was very compact in size.
2.5
I have write to this.
No sound proof for the rooms. People staying next to my room make noises in the middle of the night. at about 1.00 am. I called night duty manager twice. first time when I called nothing happened. but second time after 30 minutes I rang and then they stopped screaming inside their room.
If you pay so much and if you cannot have a good sleep due to poor room qualities I do not recommend this hotel to any one.
5.0
The property was very clean, it had loads of toiletries. We felt very safe due to security at the entrance. Huge hotel with loads to do and see.
Nothing
3.5
Outdated
5.0
Everything
Nothing
FAQs
How much does this hotel cost compared to others in Colombo?
The average price for a rental in Colombo is R 1,161 per night. This rental is R 406 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Cinnamon Grand Colombo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cinnamon Grand Colombo. Enjoy the water!
Is Cinnamon Grand Colombo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cinnamon Grand Colombo?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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