Grand Hyatt Hangzhou
Hotel in Hangzhou
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Hangzhou
Nearby attractions
Available Rooms
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
4.0
Good location and the staff are really polite and helpful.
Not applicable. Everything is fine and up to the standard
3.0
Good breakfast and great location
Service was not good - almost no staff spoke english. For a 5 star hotel this is strange - concierge couldnt give the most basic instructions, the waiter at the hotel steakhouse could barely take an order. Spa receptionist didnt speak a word.
Doormen didnt say goodevening or good morning etc. Not a 5 star experience
No openable window in the room and air conditioning not good.
3.0
The location is great right by the lake and you are in all the activities surrounding the lake. The food services in the Executive Lounge was pretty good.
It is an old hotel and the windows in the hotel facing the lake were small and blocked by trees. We paid a premium for a room facing the lake but we did not see much of the lake. One is better served to get a cheaper room and just walk out to see the lake. The pillows provided were either too soft or too hard. We did not get a decent sleep for staying there for two nights.
5.0
Wonderful view of the lake from the room window, good facilities, very helpful staff. It is expensive but worth every penny.
5.0
The room I chose, it has a nice view towards the West Lake. When we entered the hotel, this is one of the few hotels that offers air purifiers at every square meter, even in the room to make sure you have the best air quality and non-allergy experience (not meaning in Hangzhou the air quality is bad).
nothing really.
2.5
The location is fantastic for the lake view. The room yard is nice to have couple of drinks and relax.
The breakfast is very terrible. the tables are not clean and sticky. It is not 5 stars hotel quality.
5.0
location, service
price
1.5
nothing terrible
restaurant food was mid and extremely overpriced. also location is too touristy no local stores or spas that I can walk to, only the lake
4.5
excellent location, very convenient to nearby restaurants, shopping malls, and subways. The room is facing the west lake. The staffs are friendly.
The food served at the Chinese restaurant in the hotel was not tasty, but expensive.
4.6
We couldn’t resist a very reasonable upgrade to give us lounge access. We then spent our days hiking around the sights and our evenings tired but relaxed in the comfort of the lounge.
The pool is fine for children but not so good for exercising
4.5
Location
A bit old but well maintained
5.0
I spent a night in this hotel with my family. The facilities and the services were great and good value for money. Will definitely stay here again during my next visit in Hangzhou.
5.0
Totally amazing location, overlooking a sweeping view of the classic West Lake.
FAQs
How much does this hotel cost compared to others in Hangzhou?
The average price for a rental in Hangzhou is R 697 per night. This rental is R 1,083 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hyatt Hangzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hyatt Hangzhou. Enjoy the water!
Is Grand Hyatt Hangzhou pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hyatt Hangzhou?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Hangzhou
Explore all rentals in HangzhouHangzhou travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu