No.5 Valley Lodge
4.8
Outstanding(81 Reviews)Resort in Hubei
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this resort
Embraced by the greenery, No.5 Valley Inn is 2 km from the west gate (Yangjiajie ticket booth) of Zhangjiajie National Forest Park. Free shuttle between the property and the west gate is provided and it takes 5 minutes' car journey per run.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Map of Hubei
Available Rooms
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1 King • 968 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 861 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.8
Outstanding(81 Reviews)
100% verified reviews4.8
After the bustling cities, I foung myself in paradise. It's the perfect place to exhale and relax, and also, of course, to explore the national nature park. But besides the proximity to the park, the hotel itself owns a large and beautiful area where you can stroll in the evening. The view of the valley is simply marvellous! The room with lotus pond view is quiet, spacious and comfortable, with everything you need and even a tea set with local meicha tea. You can hardly see or hear the neighbours. The people working at this hotel do everything they can to make guests feel welcome and comfortable, excellent level of customer care. Two guys with excellent English will help with any little things, organise a trip to the park, and answer any questions. I will definitely come back here again with my family.
4.8
The Valley Lodge is a super recovery spot after long days of nature and hiking. They gave us an upgrade to a better room with bathtub on the balcony - which was super cool! Rain always welcomed us at the entrance and helped us with booking tickets for the scenic areas and shuttles. The service was excellent! Also all the other staff was super friendly and attentive. In the evening they sang some Zhangjiajie Folksongs specially just for us. We loved it there and didn‘t want to go - you should stay there for at least 4-5 days to have enough time for the national park, mountains and enjoying the hotel! The food was also really good, especially the hot pot. They also gave us a little tea tasting and you can join some group events in the morning no matter if it is off-season or season time.
The view from their heated infinitiy pool was breathtaking and you can easily recharge your energy there.
The valley lodge is very close to the entrance for experience the Avatar Hallelujah Mountains and is less crowded than other entrance. We were tthere without a guide and could find everything very easy. Rain brought us directly there and helped us translating at the ticket counter.
All over was it one of my best experience there in Zhangjiajie and you will never forget the great service and the breathtaking, amazing views of the national forest. (In 4 days we saw: Avatar Hallelujah Mountains, Tianzi Mountain, Tianmen Mountain, Baofeng Lake and the Glass Bridge)
4.8
Everything was exceptional. I’ve never felt so cared for at a hotel and I travel quite a bit. From arrangements made to visit parks, to an unbelievably good breakfast and dinner! Try the duck, it’s fantastic.
4.8
The lodge was beautiful, scenic, and had a great blend of an old remote village for its peacefulness and simplicity but also modern comfort.
The staff were friendly and really helpful. Rain, the receptionist, helped us plan everything thing and bought our tickets which enabled us to see all the key spots within our stay.
The food was also really good - did not need to go out into town and we were absolutely happy to have the dinners at the lodge everynight, though I recommend trying 1 or 2 spots in town during your stay.
Maybe the bacon at breakfast, but that's me trying hard to find something to write here :)
4.8
Rooms were lovely and very comfy beds. Beautiful location. Super friendly and helpful staff.
4.8
The staff were extremely welcoming and friendly. there was a real family feel. Rain was such an awesome host! He was very helpful in arranging our trips into the national Forest. Then he set up the hot tub each evening for us to enjoy the awesome views with our kids. The beds were super comfortable and we enjoyed having a fire cute fire place to snuggle up as a family. The food was great and they were very accommodating for our picky eaters 😀. Highly recommend and we would definitely stay again.
there was nothing we disliked, it totally met our expectations.
4.8
Location was great. Prefect for a quiet retreat. Food was tasty and decent servings(average 50kuai/dish). Infinity pool was fantastic. Views from the pool and from our room were beautiful and peaceful. Staff were friendly and service was quick. Particularly, Frankie. He was extremely friendly, very accommodating. We even got a free upgrade. Frankie was also very helpful with any questions we had and knowable about the park. He helped with free transfers to and from the park, also took us to get covid tests when we needed them. His english was excellent too.
The property needs some maintenance work done.
4.8
Amazing view and great service especially from Frankie who gave us exceptional hospitality. He even helped up even after we had checked out.
None
4.8
Rain from the front reception was exceptionally helpful. Infinity pool was great. Location was perfect to visit the national park, although quite far out from anything else. Free shuttle to and from the park.
Lots of wildlife in the rooms. I know it is on the kibble, but more could be done to percent this from happening. Only tepid water in the shower. Had a bbq 2 of the nights we were there and didn't provide an alternative food menu.
4.8
The personal attention of the staff made my trip very memorable. I have to give a special mention for Frankie who was so efficient, professional, and genuinely interested in our wellbeing.
There was nothing I didn't like.
4.8
We stayed in the room overlooking the infinity pool with absolutely stunning views.
Liked the room, too, unique with 5 star comforts and any requests, just a WeChat message away.
Were there for a Saturday night barbecue that was decently tasty.
Splashed around in the pool drinking wine after the meal and had a lovely evening.
Two minor issues.
1. There are two pools, with a large pool specifically for children. I’d like this to be more enforced by staff, only having children at the other pool for limited times. When we arrived in the afternoon, there were several groups of children in the infinity pool yelling and screaming, detracting from the peacefulness of the room. At 8 AM, more screaming started. By 8:05, the noise had stopped, so I assume staff did something on this occasion. The children’s pool is the perfect solution to this, just more follow through needed.
2. I was traveling with my Hong Kong partner who can speak Mandarin. So even though the room was reserved under my name, nothing was communicated through me. When I asked another front desk staff member if he could speak English, he said he could. I’d suggest that for English-speaking guests, they use the English speaking staff to check the person in. The guy who picked us up, checked us in, and toured us through the proper spoke only Mandarin the whole time. Being in China, I normally have no issue with this, if there aren’t any English speakers around. But since there was at least one staff member, it would have been nice to know what was being said at/about this beautiful place.
4.8
The infinity pool was beautiful and the staff were friendly and helpful. Our room was very cute and the bed was comfortable.
4.8
View
Very poor service and restaurants
4.8
The rooms and view from the infinity pool were gorgeous.
We expected more from the staff for a 5 star hotel. They do not provide towels at the pool. When we sent a wechat to the staff member contact, instead of helping, they simply told us there were towels at the pool, but there weren’t. We had to use the same towels from our room for the pool and shower the first night. The staff at the pool don’t speak any English. They hid and seemed annoyed when we tried to order anything. We were the only customers at the pool. Isn’t it there job to take food and drink orders? After a friend complained, the pool staff changed and began serving us. The next days were much better.
4.8
Fabulous facilities. Frankie takes care of your every need from transportation to park tickets, evening meals and extra comforts.
Nothing - would stay again.
4.8
The staff were all incredibly pleasant and Frankie was amazing. The views from all over the hotel grounds are incredible. The room that we booked was superb and the sunsets from the balcony were well worth the price. The pool is of course the talk of the town and for good reason. The food in the Chinese restaurant was also remarkable.
The walkways are quite slippery. Would liked to have seen something on the wooden paths to add grip. The Western choices at breakfast are lacking. The big golden retriever desperately needs a bath.
4.8
The views were stunning and the staff were very helpful especially Frankie who organized all of our tickets and passes on to the mountains.
4.8
The owner of the lodge was very helpful. He arranged almost everything we wanted to do on our trip. He organized transportation and purchased our tickets in advance which made our sightseeing trips run smoothly and easy. It is very close to Zhangjiajie national forest park which was perfect. The room was comfortable and well air-conditioned. Loved the facilities, especially the view from the infinity swimming pool.
The western food was alright, not the best. If anything, I preferred the Chinese restaurant. Food is hard to come by in the area, not many restaurants in the vicinity. We mostly ate at the lodge which was fine.
4.8
The manager (Frankie) is fantastic and is so chilled considering he is working his backside off. The place is clean and comfortable and the location is exceptional. Food in the local restaurant is delicious.
The western restaurant is not up to the rest of the hotel's standards.. It would be great if they brought someone in from a city who knows what they are doing and have them spend a few days getting it up to speed.
4.8
Incredible and serene place to be. The infinity pools was stunning. Very relaxing.
Beers were very low on numbers and expensive. 30 RMB for qingdao which they didn’t have in stock so we had to buy Corona for 40RMB. Adds up over a couple of days. Would have appreciated some cheap yanjing or Qingdao on hand.
4.8
The location is just beautiful! And Frankie was a great host. Good communication! He fixed everything for us! Very comfortable stay.
More diversity in breakfast: yogurt, teas, bananas etc.
4.8
No. 5 Valley Lodge was very beautiful. The staff members were helpful and very accommodating. Frankie was the one that checked us in and was very helpful. He was also available throughout our stay to help us with any of our needs. We stayed at this location for a relaxation day and it met our expectations. Very great place away from the busy city and tourist areas.
4.8
Staff very friendly. Frankie was amazing contacting us before the trip to confirm arrangements and take care of any last minute requests, he checked on us throughout the entire stay making sure we were taken care of!! Highly recommend this place!
N/A
4.8
Staff are attentive and friendly. Location is beautiful and peaceful. It is a rustic boutique hotel.
The property is lovely. There isn’t really anything not to like - it is a boutique resort. Very rustic! Housekeeping could be better - more towels, water, coffee, etc.
4.8
Calm, peaceful and incredibly beautiful place!
Frankie did the best customer service ever experienced! All day trips were perfectly organized!
4.8
Magical atmosphere, infinity pool with warm water during cold weather, very well decorated rooms and setting, good food and friendly and helpful staff. Just few minutes away from the west gate of the park. Definitely recommended
Nothing. Just try to preserve the quiet and relaxing atmosphere of the place
4.8
The lodge was beautiful! We had a gorgeous two floor Aparment with two balconies with such iconic views and the interior had been designed incredibly. There were so many lovely little touches from the great choice in toiletries to the home cinema screen, comfy beds and amazing best from the showers and outdoor bath on the balcony.
The staff were so attentive and helpful especially Frankie, there was nothing they wouldn’t do to help us or recommend. Frankie added me on wechat before our arrival and made sure all the details were correct and arranged our pick up at the airport seamlessly. The first night we arrived very late and they kept the kitchen open for us over an hour later just so we could get some food.
The heater spa outdoor pool was AMAZING! Perfect for a swim all year round and what a view! Being in a remote area there wasn’t much nearby but we definitely enjoyed the bar with its karaoke every night!
The only slight draw backs were that the breakfast (which was included good ofcourse) had very limited options and as it was a buffet style and kept in metal heaters the food wasn’t very warm. You could order some things like eggs to be cooked to order which I did, and they came hot. Also wasn’t many western options if that is important to you. The restaurant is the only one nearby also so it’s a given you’ll have most your meals at the lodge. The menu doesn’t have any western options, not necessarily a bad thing. The food we had we delicious and was fine for a few days but could get a bit repetitive for a longer stay ( we were there three nights).
4.8
Frankie was amazing and he helped organize our entire stay so that we didn’t have to wait in lines or worry about transportation to different places. Anything we requested Frankie made sure it was taken care of he went above and beyond for us. The food was also made to order and with very fresh ingredients. Also very accommodating to my friend who was vegetarian. I loved the heated pool and jacuzzi which were great to have after a long day of hiking and walking.
Initially it was very cold in the room but the staff was able to provide additional heating which made the room nice and cozy.
FAQs
How much does this resort cost compared to others in Hubei?
The average price for a rental in Hubei is R 704 per night. This rental is R 328 less expensive than the average.
Is parking included with this resort?
Parking is not specified as an available amenity at No.5 Valley Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at No.5 Valley Lodge. Enjoy the water!
Is No.5 Valley Lodge pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at No.5 Valley Lodge?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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