Storii By ITC Hotels Urvashis Retreat, Manali

Bed
Bed, Balcony/Terrace, Bedroom
Bed, Bedroom
View (from property/room)
Facade/entrance
8.4 / 10.0
Excellent(123 Ratings)

Hotel in Himachal Pradesh

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Storii By ITC Hotels Urvashis Retreat, Manali in Manāli is set 7.4 km from Hidimba Devi Temple and 6.2 km from Manu Temple. The property offers a 24-hour front desk and free WiFi is available throughout the property.

Amenities

Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly

Map of Himachal Pradesh

Available Rooms

Deluxe- Garden View Double

1 Queen • 290 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

Deluxe - Rohtang View Double

1 Queen • 290 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Deluxe- Garden View with Balcony

1 Queen • 290 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

Deluxe- Garden View with Balcony

2 Single • 290 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

Superior - Brookside Double

1 Queen • 365 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
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Ratings and reviews

8.4 / 10.0
Excellent(123 Ratings)
100% verified reviews
7.0 / 10.0
Jul 2023
Could have been the ideal getaway experience if not for poor disaster management
Room service was very prompt. Location was very scenic. The gym was serviceable with decent amount of equipment.Breakfast had many options.
We traveled during the sudden flash floods in Himachal Pradesh in early July. Without the floods, we would have given the retreat a perfect score. However, the resort's response to the disaster revealed significant shortcomings. Firstly, the hotel reception was shockingly clueless about the situation outside the hotel due to phone line issues caused by the flooding. Their lack of knowledge was frustrating, especially when we wanted to book a return taxi to Chandigarh after the weather cleared up. They could have sent someone to Manali or used their own cars to inquire about taxi services, but instead, they just smiled without offering any assistance. There might be a foreign invasion happening just 1 km away from the resort and these guys would still be clueless about it if the tower went down. This lack of responsibility towards guests and the level of cluelessness should be addressed by the retreat owner. Fortunately, we met another family at the resort who helped us contact a taxi through their driver, who went to Manali on our behalf, and avoid being stranded beyond our check-out date. This reliance on others for assistance was not ideal. The other issue was the frequent power cuts. Despite running generators, the hotel should have prepared better for the impending storm and stocked up on extra diesel. We expected basic conveniences, such as having the lights on, especially considering the high cost of the hotel. Overall, the retreat's response to the floods and the lack of preparedness for such situations were disappointing.
10.0 / 10.0
Jul 2023
Exceptional
Good view
10.0 / 10.0
Jun 2023
Excellent with Kids!
Lovely & Spacious Rooms, Breakfast had a great spread, Views from the Room was breathtaking!
Access to hotel via the Hanging bridge wasnt the best - should have advised that there is an alternate route using the new bridge
9.0 / 10.0
May 2023
Awesome stay with Family
Location is awesome, with snow-capped mountain views right in front. Away from the main city but close enough. Staff is very polite and helpful. Food was ok, some items were quite good. A bit repetitive breakfast as we stayed for 4 days. Enough entertainment for evenings with games and books. A well maintained, clean and comfy place for staying with family.
Only minor points: Occasional live local music will further improve the ambience Balcony chairs, tables need to be cleaned. Was charged a Rs30 for Gala Dinner. Not sure what that was for.
10.0 / 10.0
May 2023
A beautiful hotel with wonderful staff.
The whole resort is beautiful. Our room was so lovely and felt like we were in a private cabin. The area is lovely and quiet with beautiful views of the mountains. It was especially nice to see the view from the breakfast room. All the staff were friendly and professional.
The suspension bridge to access the area was sometimes congested. Thankfully this will be resolved by a new bridge that was close to completion! Once that is done the location will be much more easily accessed.
9.0 / 10.0
May 2023
Excellent stay and hospitality.
Almost everything was perfect. The rooms were big and super clean. The view was superb. The whole property was very well maintained. The food was awesome. I loved every staff of the hotel and was so happy with their hospitality.
May be a little bit of lower price would be better.
3.0 / 10.0
Apr 2023
great staff, lack of hospitality skills by the owner
the staff was excellent and the room was cozy too
the owner lacked basic etiquette towards their guests - late party, no prior notice, loud music (at a retreat) , they shut the bar to the other guests as “they were busy with the party” - music went on till 12am and at 9am I was woken up with the sound of drilling and workers looking in through my window!! zero coordination on what would be a decent time to disturb the guests .. instead I was made to sleep late due to their music and woken up in a terrible manner!! I liked this place which is why I came back to stay , but I’ll definitely be looking at other options now. good property, but not worth the price if this is the case usually
8.0 / 10.0
Mar 2023
Overall stay was pleasant, sans one last goof up during Checkout. Would recommend nevertheless as one of the best places
Excellent location, spacious rooms and great food. Food is reasonably priced as well. Staff in general is extremely courteous and polite. Had stayed for 3 days (2 different bookings), overall experience was pleasant barring one small goofup during checkout. Convenient location as well, if planning to travel further away from Manali towards Solang Valley and Atal Tunnel.
The tariff is similar to a 4/5 star property, but sadly the accountability of some of the staff isn’t. Had an unexpected negative experience, sharing the same below: We were supposed to leave early in the morning at 6 am from Manali for Delhi. Had informed both the reception as well as the on duty restaurant staff in advance at-least 2-3 times during the stay to have some morning breakfast packed for us, and had settled the entire payment in the previous night (7th March) itself. However, we were shocked to find on 8th Morning that the same wasn’t prepared, not exactly sure where the communication gap was. There was nobody apart from the Guard to whom we could talk, although he did connect us over phone to the chef, who told us that they had somehow forgotten to prepare the same. Please look into the same and ensure a goof up like this isn’t repeated again, doesn’t look good on a property charging tariff similar to yours.

FAQs

How much does this hotel cost compared to others in Himachal Pradesh?

The average price for a rental in Himachal Pradesh is R 697 per night. This rental is R 43 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Storii By ITC Hotels Urvashis Retreat, Manali. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Storii By ITC Hotels Urvashis Retreat, Manali pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Storii By ITC Hotels Urvashis Retreat, Manali?

We found 14 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.

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