Novotel Phu Quoc Resort
Resort in Phu Quoc
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Offering an outdoor pool and views of the sea, Novotel Phu Quoc Resort is situated in Dương Tô, 11 km from Duong Dong. The hotel has a terrace and views of the lake, and guests can enjoy a meal at the restaurant.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Phu Quoc
Available Rooms
2 Single • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 613 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
Tolle Beachfront Villa mit eigenem Pool, sehr bequeme Betten, sauber, umgeben von einer wunderschönen, gepflegten Gartenanlage, sehr freundliches und hilfsbereites Personal, gute Lage. Essens- und Einkaufsmöglichkeiten in unmittelbarer Nähe des Hotels. Das Essen im Hotel selbst schmeckt auch sehr lecker. Frühstücksauswahl am Buffet ist äußerst vielfältig. Man fühlt sich hier sehr willkommen, denn alle sind darum bemüht, den Aufenthalt so angenehm wie möglich zu gestalten. Ganz klare Weiterempfehlung
Alles war prima
6.0 / 10.0
Wir hatten ein Strandbungalow mit Meerblick. Das Bett war komfortabel und der private Pool war das Highlight.
Das Servicepersonal im Restaurant war sehr aufmerksam.
Der Night Market ist fußläufig gut erreichbar.
Leider haben wir mehr negative Punkte als positive.
Zu allererst der Transfer vom Flughafen. Uns ist es wirklich unverständlich, wieso so ein Riesenhotel kein Shuttel zur Verfügung stellt. Laut den Antwortden zu den FAQs sollte es laut Hotel einen Schaltet am Flughafen geben. Dieser existiert aber nicht. Wir versuchten über Booking das Hotel zu kontaktieren, jedoch folgte erst 24 Std. später eine Antowort. Wir mussten somit über Grab ein Transfer buchen.
Empfang: Ja, es sind mit uns ein paar andere Gäste angereist. Wir wurden gebeten in der Lobby Platz zu nehmen. Von einem 5 Sterne Hotel erwarte ich schon, dass wenn wir ankommen wenigstens etwas kühles zu trinken bekommen. Eine Erfrischung kam jedoch erst während des Check-In nach 20 Min Wartezeit. Wir wurden gefragt, um welche Uhrzeit wir wieder abreisen. Unser Flug ging schon um 8 Uhr früh. Dabei entschuldigte sich die Rezeptionistin und meinte, dass der Shuttel ab 7 Uhr alle zwei Stunden fährt und das für uns zu spät sei. Eine andere Lösung z.B. uns ein Taxi zu bestellen bot sie nicht an.
Essen: Schlecht. Einfach schlecht. Wir entschieden uns am ersten Abend nicht auf den Nachtmarkt zu gehen und das Seafood Restaurant für 650k pro Person auszuprobieren. Ich habe noch nie so schlechtes Essen im Hotel gegessen. Die Vielfalt war ok. Jedoch hat alles gleich geschmeckt. Einfach fad. Ich finde es auch ein Unding, dass nur Dessertteller vergeben werden. Man ist somit gezwungen mehrmals am Büffet anzustehen, denn bei drei Garnelen ist der Teller voll.
Unterkunft: Der Bungalow war wirklich schön eingerichtet. Sobald man jedoch auf Kleinigkeiten geachtet hat, sah man die unsaubere Arbeit. Hinter der Badewanne lag Wandputz, beim Pool war eine Kachel bei einem Trittstein komplett lose, Wasser floss nach draußen ab und nicht in den Abfluss.
Der Bungalow war zum Strand hin durch eine Promenade abgetrennt, diese wurde mehrmals täglich von Roller- und Autofahrern befahren obwohl das verboten war.
10.0 / 10.0
Sehr schöne Hotelanlage
Sauberer Strand
Cool war auch das mann nur über die Strasse gehen konnte um sich am Abend etwas zu vergnügen, essen Trinken Massagen
10.0 / 10.0
100% I liked and appreciate your welcoming service and staffs. First time in Phu quoc I stayed 3 other villa. Novotel was Perfect. Swimming pool, Beach, breakfast, lunch, dinner and activities. I attended yoga class and my children really loved with kids room and teacher. Also we played table tennis. All facilities were perfect. Really enjoed and suggest Novotel to my friend.
nothing
10.0 / 10.0
Lovely clean property and the ocean front villas are beautiful , modern and clean . Amazing staff and yummy breakfast.
There couple be more amenities in the hotel shop
10.0 / 10.0
Отель шикарный, понравилось всё, завтраки вкусные, большое разнообразие, номера и территория очень ухоженные, чистые! Предоставили личный трансфер до отеля, лучше чем с общей группой ехать))
8.0 / 10.0
Facilities were great - pools facing the sea and gym was well equiped
Hotel does not provide shuttle to town (it used to before the pandemic).
7.0 / 10.0
Gardens are nice. Room was clean, large and comfortable.
Drinking water in recyclable glass bottles.
Noisy. Allowing private parties late into the night with tuff-tuff music and screaming. Having corporate events in the common pool area, ( DKJ Mekong Launch). Also with live entertainment for the participants and to the annoyance of the paying gusts.
Location. The resort is far from any local life. Located in the line of similar resorts separated by patches of land in between them which seem to be no man’s land, full of rubbish, plastic pollution and private burning of plastics and rubber.
Water. 2 x 500 ml bottles of water per day were complementary. 1 bottle in the the mini bar with the price tag of around AUD 5.00
Very expensive, considering that tap water is undrinkable due to smell.
2.0 / 10.0
Bữa sáng chỉ tương đương các khách sạn 3 sao
Phòng quá bụi bẩn, Nhân viên cẩu thả, chụp dựt
10.0 / 10.0
Очень уютный, красивый отель с шикарным бассейном. Очень вежливый персонал, отличные завтраки. У нас был забронирован обычный номер, но нам сделали бесплатный апгрейд на бунгало. Детям очень понравилось. Девочки из кидс клаб классные, очень дружелюбные. Территория очень чистая и не далеко от аэропорта. Рядом есть ночной рынок со всякой едой и развлечениями.
Не понравилась шумоизоляция, ребенок из соседней комнаты плакал всю ночь, было ощущение, что он плачет в нашей комнате:))
10.0 / 10.0
바로 옆 베스트웨스턴에 비해 한적하고
더 조용합니다.
문틈이 커서 복도 소음은 좀 있는 편입니다.
9.0 / 10.0
Pools and morning yoga
Nothing
9.0 / 10.0
Breakfast was excellent. Very close to private beach. swimming pools inside hotel are very nice. Drinks and awesome and not cost is moderate. Room service is good. There was nice indoor play area and kids activity room, where kids can be engaged well. nice gym. there were buggies to move around inside villas.
Lunch and Dinner could have added more continental cuisine. I am an Indian travelling with family so I expected few more Indian dishes.
10.0 / 10.0
Private balcony looking onto the ocean
4.0 / 10.0
Breakfast
Not clean. Staff need more training. Wake you up every morning at 8.30 am screaming room cleaning
9.0 / 10.0
Хорошие бунгало, бассейн, ресторан
Можно было в качестве комплимента предоставить фрукты в бунгало, но нет.
9.0 / 10.0
Провели здесь 2 недели отпуска. Очень красивая зеленая территория, пруды с карпами, которых можно покормить (по запросу хлеб выдают в спорт зале). Два бассейна и выход на пляж, всегда можно было найти свободные лежаки, пляж чистый. Отличные завтраки.
В холле есть стойка с турагентом, через которого можно заказать поездки на снорклинг. Также мы ходили в спа при отеле, очень понравилось. Можно было поиграть в теннис и взять велосипеды напрокат.
Напротив отеля большая улица с ночным рынком с едой, много массажных салонов, прачечная и банкомат. Не было проблем вызвать такси.
В номере было очень заметное большое пятно на шторах, которое не смогли убрать, замены штор также не нашлось. Да, персонал сделал все возможное, даже предложили нам переселиться в бунгало, но все же это не очень приятно, хотелось бы чистоты.
Слабенький интернет.
7.0 / 10.0
청결하고 전체적으로 만족
프라이빗풀 있는 룸에서 묵었는데, 방음에 매우 취약함. 옆 룸 사람들 기침소리까지 들림.
10.0 / 10.0
Schönes Resort mit privatem Strand. Sehr Gutes Frühstück.
Das Personal im Food Exchange Restaurant war sehr aufmerksam und das Essen dort sehr lecker.
6.0 / 10.0
Персонал, завтраки, потрясающие закаты. Рядом улица со стрит-фудом.
Отель не пять звезд. Плохая шумоизоляция, алюминиевые лежаки, грязные пляжные зонты, которых не хватает. Мусор на пляжном песке не убирается. Следует иметь ввиду, что отель также работает по системе «все включено», при бронировании на букинге этот пакет не предлагался, поэтому я не знала. Это значит, что много пакетных туристов с детьми из стран СНГ. Шум, гам…
Море какое/то мутное, с мелкой взвесью из водорослей. На севере море было лучше.
9.0 / 10.0
Best part of this hotel is clean and awesome Beach with free Kayaking.
Second best is the Pools - two large well maintained pools.
Third best is the endless breakfast - still i rate third is due to the repetitions most days.
Space - inside the rooms are pretty tight.
At first the front office given me a ground floor room with nothing to see :(
later after request they moved us to 4th floor - still ok.
6.0 / 10.0
Beach was pretty good. Breakfast is okay too. Okay location, close to airport. Friendly staff, but sometimes had to tell them multiple times on the phone before gotten any results.
Horrible wifi, although I stayed on the first floor. Hope they fix that issue, but I suggest asking if they did before you move in, if you need wifi for work.
Prices of some things are overpriced, like beer for example.
I've stayed in MovenPick for a week too, and although its more premium (and about the same price when I booked) prices in restaurants were cheaper.
9.0 / 10.0
A high standard hotel. The staff speaks good English. Breakfasts were rich and tasty. The hotel and gardens are well maintained, everything looked spotless. Each second day there is live music in the evening with happy hour cocktails of very good quality.
During blackouts the generator starts within seconds, so you may even not notice any problem.
Unstable Wi-Fi.
Necessity to fill in the form each time you take a beach towel. In addition, Eastern European and Russian tourists who block sunbeds with towels early in the morning, but come after late breakfast.
In the room: almost no space to store your bags and clothes.
The area outside the hotel is the biggest con - in the middle of nowhere. There is a fake night market with few restaurants, but there are no people, just a ghost village.
9.0 / 10.0
The garden, the pools and facilities, very good breakfast
Wifi. Bikes for rent were excessively overpriced.
9.0 / 10.0
Glad we choose to be away from the centre. Such a relaxing spot! Thank you!
7.0 / 10.0
ホテル内施設、共有スペース、プール、ビーチは清潔で広々として良かったです。
スタッフの意識も高く対応も良かったです。
ホテル内で過ごすには各レストラン、ルームサービスのメニューの種類が少ないく、コンビニ的な売店もない。
結局、道を渡って近くのスーパー、小さな食堂、ナイトマーケットに食べに出ることになります。
そこはベトナム料理、韓国料理、海鮮料理が中心になります、価格も安いですがそれなりです。
ビーチはきれいに管理されていますが、水質はそんなに良くありません。
8.0 / 10.0
La piscine privée, le kid’s club, la plage et ses transats
La chambre un peu vieillissante, nous étions 4 dans la chambre mais pas de canapé lit comme indiqué. Il faut un lit d’appoint pour bungalow avec piscine privée. Bien dommage. Pas de serviettes pour 4, il fallait systématiquement réclamer. Les équipements étaient un peu vieillissant.
10.0 / 10.0
Tolle und gepflegte Anlage. Reichhaltiges Frühstück
9.0 / 10.0
Quarto muito confortável, piscinas grandes e boa zona de praia. Excelente pequeno-almoço. Bom ginásio. O hotel demonstra preocupações ambientais e de sustentabilidade.
O hotel deveria disponibilizar água aos hóspedes, tendo em conta o calor que faz em Phu Quoc. O hotel fornece apenas uma garrafa de água de 33cl por dia por hóspede.
10.0 / 10.0
Очень красивый отель, номер просторный и чистый , вид на сад с бунгало шикарный , убирались каждый день, понравилась оперативная доставка еды в номер
Персонал приветливый и дружелюбный, любезно заселили нас чуть раньше положенного времени
Большой выбор на завтрак , вкусно и питательно
Очень удобная туристическая стойка в отеле. Даже если у тебя нет планов на отдых, можешь приехать и решить все на месте.
По приемлемой цене можно взять машину на целый день. Водитель сопровождает по выбранным достопримечательностям и безопасно с комфортом привезет обратно
9.0 / 10.0
Tolle gepflegte Anlage, direkt am Strand. Wir hatten ein Beachfront Bungalow mit privatem Pool. Ansich war alles sehr schön und zufriedenstellend, doch beim genaueren Hinsehen im Bezug auf den gezahlten Preis gab es schon einige am Macken bzw. sind schon die ein oder anderen Dinge in die Jahre gekommen.
Das Personal war sehr höflich und freundlich. Das Frühstück war sehr gut mit einer riesigen Auswahl.
Bis auf den Strand und den gegenüberliegenden Nachtmarkt hat die Umgebung wenig zu bieten. Wir waren sechs Nächte hier und haben die Zeit zum entspannen genutzt. Der Strand könnte gepflegter sein, viele kleine Plastikteile überall.
8.0 / 10.0
ビーチまで歩いてすぐのロケーションは素晴らしく、プライベートビーチもよく整備されていて快適でした。ただホテルとビーチの間に公道があるので少しだけ違和感があります。スタッフの皆さんはとても親切で優しく癒されました。
お部屋は素敵だったのですが、シャワーヘッドがすぐに取れてしまったり鍵が壊れていたり改善の余地があるかと思います。プライベートプール付きのヴィラにしましたがお部屋によってはレストランから丸見えのところもあるのでプライバシーを重視する方はリクエストを入れておいた方が良いと思います。
10.0 / 10.0
Best resort for family with young kids or baby, we were traveling with 5 months baby, the resort staffs were so helpful and friendly, if you are looking for leisure holiday, it s your resort, the pools, walking to the beach, the staffs, we stayed 4 nights and their buffet breakfast was changed and updated every morning , they also have nurse in the facility so if you need anything you can ask
We also used spa for relax which were wonderful for us
They accommodated everything, we had dinner at the food exchange twice while we stayed, the foods were very good, the services were excellent
Sauna at the gym center was plus
The also provided towels for guests at the pools and beachs
Pools are not very deep (children pools 0.4meter to 1.4-1.5 meters pools) very kid friendly - they also have staffs there to look after you as well
The resort also provided pick up and drop off at the airport for free which was very handy
We highly recommend this resort for everyone who doesnt want to spend crazy amount of money for leisure pleasant holiday (compare with other 5 stars hotels in the area)
Also tip for family with kids, you can bring your own inflatable pool toys/rings, they can help you pump or you can buy them at the resort
Absolutely love the services we have received from them, thank you to all the staffs , you are all amazing
They have 2 restaurants in the facility, unfortunately 1 was closed and will be opened in November
The hotel is 15-20 m drive to Dong Duong town by car/taxi
Nothing s really around the hotel within walking distance - they have night market close by walking distance but nothing was worth to go, we didn’t mind as we wanted to stay in the resort to relax
8.0 / 10.0
Had an enjoyable stay at the Novotel. Comfortable stay & good service though English speaking staff are a few only. The beach fronting the resort was littered with rubbish which was sad. Weather was not the best- very windy & rainy but we made the most of it.
10.0 / 10.0
As would be expected of a Novotel hotel, this resort is stunning in every aspect, the rooms, pool and facilities are world class. Buffet breakfast has a huge selection of western and eastern cuisines. Very friendly staff and amazing views and location.
The wealthy locals from Saigon and Hanoi fly to holiday here, its common in most Asian cultures to not have western manners, politeness or common courtesy so patience is required. The resort is very far away from the main town and dining options outside the resort is limited, allow for Grab taxi costs into your stay.
10.0 / 10.0
Everything about this resort was fantastic! From the reception, restaurant, pool areas, spa, spacious guest room with balcony and all staffs etc were super nice! It is a real resort great for friends and family. Standard rooms in the main building and also have bungalows style villas with backyard and balconies surrounded by beautiful gardens and plantations. Breakfast was fantastic have so much varieties fresh and tasty. Dinner menu food also very yummy. The pool area is super beautiful and just seconds away from the beach. It costs a little bit more than the accommodations around, but it is so worth it. And I t is better in real life than the photos on website which is not often be the case.
No. Everything was great!
9.0 / 10.0
The amenities were great. We liked the Origin water bottles - good tasting, glass recyclable bottles. It was clean except for the curtain in the shower area.
The restaurant food was terrible. The buffet was good but the dinner at the restaurant was below par. We had chicken curry - I can make better curry than that. If you want to charge those prices (USA prices) - your food needs to reflect that. Food was definitely overprice and not good.
7.0 / 10.0
The property was at an amazing location and the pool was great!
The walls were very thin for a five star hotel standard and on the first night we had the room beside us making loud noises and then the night after the room above stomping.
The English standard of receptionists really need improving….we asked for a tax invoice at check out but took them a long time to understand our request and then it took them more than 5 days to email it to us.
FAQs
How much does this resort cost compared to others in Phu Quoc?
The average price for a rental in Phu Quoc is R 719 per night. This rental is R 498 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Novotel Phu Quoc Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Novotel Phu Quoc Resort. Enjoy the water!
Is Novotel Phu Quoc Resort pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Phu Quoc Resort?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Phu Quoc
Explore all rentals in Phu QuocPhu Quoc travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu