Splendid Premium Hotel
4.7
Outstanding(88 Reviews)Hotel in Hanoi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Offering an outdoor pool and views of the city, Splendid Premium Hotel is set in the Hoan Kiem district in Hanoi, 200 metres from Thang Long Water Puppet Theater. The hotel features free WiFi and has a spa centre with hot tub.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Hanoi
Available Rooms
Deluxe Double or Twin Internal Window
1 Queen or 2 Single • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double or Twin with Window
1 Queen or 2 Single • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Double or Twin with Window
1 Queen or 2 Single • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Family Quadruple Room
1 Queen or 3 Single • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Double or Twin with Balcony
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.7
Outstanding(88 Reviews)100% verified reviews
4.7
Jacky et Huy sont très gentils, serviables et seront toujours disponibles pour répondre à vos besoins.
Nous avons été upgradé sur une plus grande chambre magnifique.
Le petit déjeuner est très bon.
R.A.S
4.7
Le séjour était tout simplement parfait. Nous avons
été accueilli et traité comme des rois. Le personnel est
tout simplement adorable et à toujours été au petit soin.
Nous avons également été surclassé au cour de notre
séjour, la chambre est magnifique et a toujours été
propre.
Un grand merci notamment à Jacky et Huy qui nous
ont toujours conseillé et aider pendant notre séjour.
Également un grand merci au personnel de restauration
qui était toujours présent pour nous orienter.
4.7
J’ai aimé sa localisation et c’est tout !
La chambre était laide , une très mauvaise insonorisation, le lit était dur, la chambre était plus petite que la taille dans la description de plusieurs mètres carré, le petit déjeuner n’était pas à mon goût, un employé qui vous fait perdre votre temps à vous proposez des choses dont vous n’avez pas besoin et qui se montre insistant ( excursions, limousine, etc). Bref, je ne le recommande pas.
4.7
Perfect gelegen en op loopafstand van de stad.
Alles was perfect
4.7
Great English speaking staff, good hospitality and very nice rooms
N/A
4.7
Hotel muy bien situado. El personal ha sido muy atento y nos ayudado en todo y en especial Tony que nos ha echo sentir como en casa, un gran profesional, igual que el resto del equipo.
Podría decir que como están remodelándolo no hemos podido usar la piscina. Pero en cambio la habitación es muy completa y cómoda.
4.7
Big room, comfy bed, nice view from the roof terrace, central location
We had a connecting room with my parents, their shower was leaking and half of the bathroom floor was wet. Hasn't been fixed during the 3 nights we were there and reporting it. In our room was a bathtub, that was made of plastic and almost fell over when I stepped out - this can be quite dangerous. As it was only the bathtub and not properly built in, the water from the shower got underneath the bathtub, even when being careful.
The aircon in our parents room didn't work really well.
The safe in the wardrobe wasn't fixed so anyone could just take the whole safe if they wanted to.
The pool didn't look very inviting, there was no movement in the water so it looked like it was sitting still for a while already, didn't look clean.
4.7
Location was perfect … reasonable room size … goops selection of food for breakfast - sky bar for cocktails wit a great view of the lake
Nothing … one of the best hotels I stayed in during a 3 month trip
4.7
This is the BEST hotel to stay at. Close to all amenities. Staff super friendly. Thanks for the flowers.
Everything was excellent..
4.7
Good location, nice staff. Clean rooms
4.7
Great location - walkable to Lake + majority of old quarter. Staff nice and helpful. Roof top bar has a great view.
Tired and run down compared to photos. Wifi was patchy and slow. Breakfast had a few options, bread was stale some days and things not replenished e.g. Coffee and Juice. The room smelt like a chainsmoker had just checked out recently. Bathroom could do with some bleach and a good scrub around the edges. Shower curtain needs replacing as it had mold + frayed edges.
4.7
Staff great. Pool good now it is covered and doesnt get hot.
Maybe make the room fridges a bit colder.
Air conditioning great
Temperature of our fridge. Was not cold enough for our drinks
4.7
Location is perfect in the city center with entertainment district within 5 min walking distance. The breakfast was good but I would like to strongly suggest some continental or American options. Rooms are perfect size, clean and the bed/blanket/cushion and toileteries are clean and fresh. The views from the skybar are amazing
Need more breakfast options and especially vegetarian. Wifi is a bit sketchy and needs to be improved.
4.7
Real value of money is everything. Room was clean and fresh with good bed and pillows
Great value for money so liked everything
4.7
Clean spacious rooms. Great pool.
4.7
Excellent location, clean, excellent service.
A little tired
4.7
Got a great upgrade thanks to my genius 3 level. Room spacious, bed comfy king, bathroom stylish, with good waterfall shower and bath.
Hotel front desk staff helpful and friendly.
Located in a busy part of Old Town, so good if want to shop, go to restaurants and the large lake nearby.
Traffic noise, as with Nha Trang the Vietnamese love their car/truck horns. These start around 05.30 and continue until about 02.00.
Motor bikes/scooters block all the pavements and frequently come riding straight at you on pavements and through red lights in this area.
My shower temperature control was stuck on max heat. Took several requests to get fixed.
My AC was set to not go below 25C, not good. Took several requests to get fixed.
Room literature had extensive restaurant/room service menu. I like to use latter in evening, but found restaurant only open for breakfast. Ate at Orlana restaurant next door, and coffee club near lake(full, good menu despite name)
Nothing hotel could do about it but I did not see the sun for even 1 minute in my 10 day stay in April, so did not use the pool. Gym has treadmill etc but no free weights, resistance gear which I use, so did not use that either.
4.7
Excellent location near the lake and the street markets, the breakfast was very good and plentiful, the rooms were clean and comfortable and staff were very helpful
the pool is shaded and not really open air
4.7
location, modern hotel, comfortable.
ROOM DOWNGRADE! On checking in I was allocated a smaller, less well-equipped room than I paid for. Clerk wouldn't agree at first, but finally gave me a better room. ( it was xmas, so maybe over-booked?). No pool towels all day, despite asking. water in room wasn't hot., only lukewarm.
4.7
excellent location
4.7
Location to the old quarter and weekend market is perfect
N/A
4.7
The hotel has a very convenient location. The staff are very friendly but having Vietnamese language skills yourself would put you at an advantage because though they try, this is still developing. We had a end room on the 5th floor which was spacious but relatively plainly furnished. Fresh towels were provided regularly as well as bottled water and tea and coffee requisites. A Sony flat screen TV had many channels with some English channels. A good masseuse service in the basement and an acceptable breakfast buffet and skyroof bar and swimming pool. The bed was very comfortable with a firm pillow and a soft pillow
The pool could do with some maintenance but the water is clear and clean. Breakfast became a little predictable and monotonous.the coffee was flavoured which was unexpected. The seating arrangements for breakfast are awkward on the 11th floor, it is not clear why this was moved from the ground floor. More variety of drinks in the sky roof bar would be better. We found the location street noisy and it took some days to acclimatize espevially on weekends. The glass sliding door is not very soundproof. The key card needs to be present to operate the a/c and the powerplugs which is annoying when you want to keep the room cool and charge your computer or phone but are not in the room. The water pressure is good but the temperature adjustment is not easy to make cooler. The bathtub is a strange shape for a monsoon shower head so we always worried we would get water on the floor. The bathroom towels are a bit small for a bigger person but you also get a face cloth and a hand towel for each guest. Smaller water bottles are provided complementary but half liter are in the mini bar for a charge. On at least one night during our stay the a/c simply stopped working.
4.7
Overall both the rooms we had where ok in size as we had the suites. The staff was helpful and great when it comes to booking a tour around the city etc. We did have a problem with one of the rooms one night which was quickly resolved
Unfortunately they had double booked our rooms when we had arrived. We was supposed to have rooms with the balcony of which was only available for two of the four nights. Which is poor as we had booked months in advance. The breakfast isn't great either but does suffice. Unfortunately the sky bar and restaurant ate not available due to covid although the neighboring hotels didn't seem to have a problem with opening theirs. The swimming pool looked OK although we didn't use it it looked like it could benefit from a good clean.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is R 706 per night. This rental is R 271 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Splendid Premium Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Splendid Premium Hotel. Enjoy the water!
Is Splendid Premium Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Splendid Premium Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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