The Fives Downtown Hotel & Residences, Curio Collection by Hilton

7.7 / 10.0

Outstanding(350 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Playa del Carmen, less than 1 km from ADO International Bus Station, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides accommodation with private parking, a fitness centre and a bar.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe King Room

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Terrace

1 King • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Suite with King Bed and Two Queen Beds

1 Queen • 1 King • 1 Queen • 1065 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two Bedroom Whirlpool Resort Residence

1 King • 1033 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

RRRR

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

RRRR

7.7 / 10.0

Outstanding(350 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe King Room

1 King • 387 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Terrace

1 King • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Suite with King Bed and Two Queen Beds

1 Queen • 1 King • 1 Queen • 1065 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two Bedroom Whirlpool Resort Residence

1 King • 1033 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.7 / 10.0

Outstanding(350 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Verwennen in een heerlijk en prachtig hotel.

Grote en luxe kamer, prachtig zwembad en jacuzzi met fijne strandbedden. Locatie perfect. Goede gerechten in het restaurant op de prachtige rooftop bar.

10.0 / 10.0

Aug 2024

Hermoso hotel, muy bien ubicado 😊

La amabilidad de la gente, todo el tiempo expectantes a nuestras necesidades. El desayuno no tenía mucha variedad, pero está bien. La piscina muy limpia, la ubicación es única, a 100 metros de las peatonales y 200 del mar, muy tranquila.

Del hotel todo perfecto! Pero para destacar de tooodoo México, son muy insistentes con las propinas, en muchos lugares te imponen un 20% que me pareció una barbaridad, ya te cobran servicio y ademas te imponen, no te sugieren, te dicen del 20 para arriba... Eso no me gustó de México porque algunos meseros realmente no merecían propina...otros obviamente SII, pero ya es su imposición asi

9.0 / 10.0

Aug 2024

Top

Emplacement Propreté Chambre immense Petit déjeuner Piscine en roof top

Rien

6.0 / 10.0

May 2024

אם אתם מחפשים מקום מרכזי בלי להיות הרבה במלון ולא אכפת לכם מהתקציב זה המקום

המיקום באמת טוב וקרוב להכל

היה בחדר ריח של עובש, הצק אין לא היה מהיר ויעיל והיה מאוד חם בלובי, לא הרגשנו שהסבירו לנו על מתקני המלון מספיק. הבריכה למעלה היא יותר ללקוחות ולא לאורחי המלון, כשהגענו אליה המארח אמר לנו שהישיבה בתשלום גם לאורחי המלון ולא הציע לנו מקום או לאכול ולשתות פשוט אמר שאין מקום והלך לענייניו למרות שביקשנו כמה פעמים שיעזור. היה תחושה שלא היה לו אכפת אם נלך או נשאר ולא הרגשנו בנוח. בצק אאוט שלקי הרבה זמן גם, לקחו לנו כסף על ״מס עיר״ ללא קבלה

2.0 / 10.0

Apr 2024

לא מבין על מה ההמלצות, לא אחזור לשם בחיים

קרוב לשדרה החמישית, אבל החדר רועש מאד גם בלילה

היינו 6 לילות בירח דבש… אין שום תמורה למחיר, חדר חנוק וצפוף, היינו חייבים לשדרג לסוויטה כדי שיהיה אוויר וגם שם אין פרטיות, כל חדר צמוד לשני רואים ושומעים הכל. נותנים את המינימום האפשרי וכל דבר אחר בתוספת תשלום (כולל תשלום נוסף על כיסא בבריכה, חניה ועוד). חדרים רועשים מהמוזיקה ברחוב עד 3-4 בבוקר, מפריע מאד בלילה. פעם שלישית שלי בפלאיה ויש המון אפשרויות טובות יותר וזולות יותר.

8.0 / 10.0

Apr 2024

Nice hotel and great location

Centrally located

All things met my expectations

4.0 / 10.0

Apr 2024

Nie polecam - 5* zdecydowanie to nie jest!

Hotel ładny, czysty, pokój bardzo duży, dobrze wyposażony. Fajny basen na dachu. Bardzo miła obsługa.

Śniadanie wykupiłam na bookingu, nie było informacji, że będzie kontynentalne. Inni goście mieli wybór z menu, zdecydowanie większy. Ja nie miałam podobno tej opcji - w hotelu poinformowano, ze to wina bookingu, booking mówi, że to hotel. Tak, czy owak - ekstremalnie mały wybór - koszyczek pieczywa na 4-osobową rodzinę, 2 dżemy, miód. Kawa i soki dolewane przez kelnera, w bemarach niejadalne ziemniaki, jajecznica konsystencji sera żółtego i papka mięsna. Do tego codziennie kilkanaście minut przynajmniej czekania w kolejce do śniadania. Drugi mankament to beznadziejne wyciszenie pokoju - wszystko było słychać od sąsiadów.

8.0 / 10.0

Apr 2024

On the whole, great hotel and location.

The hotel is ideally situated in town, close to the beach, bars, restaurants and local amenities. The staff were great, special mention for Arturo at the rooftop bar who provided excellent service.

The one slight disappointment is that the hotel let non residents up to the top pool bar area, this means that occasionally it isn't possible to get a lounger and can be a little crowded. We were also told that the premium spot loungers with the best view are an additional charge of $250USD per day which is excessive and amounts to more than our room per night.

7.0 / 10.0

Feb 2024

Bien mais cher.

La proximité de tout. La piscine avec sa vue splendide. La connection internet. Très bon petit déjeuner.

La cuisine sans ustensiles un peu inutile. Le fait que sur l’annonce il y avait « balcon » et qu’en réalité, il n’y avait plus de chambre disponible avec un balcon. Le prix est rester le même se qui est vraiment pas terrible.

10.0 / 10.0

Feb 2024

Excelente hotel

nos resolvieron nuestros problemas de no tener la habitación que habíamos reservado y nos dieron una más lujosa

todo estuvo increíble

6.0 / 10.0

Aug 2023

No more service at the Fives.

Rooftop pool and easy location to 5th Avenue

I was so disappointed. We came.previous year and it was excellent. This year the room was horrible- it smelled like mold and the AC didnt work. Our family slept in sweat bath at night. Staff never brought towels or toilet paper unless I went to reception to pick it up. Reception guys were very rude. I came close to knocking them out. They had all new staff from previous year and they don't work as team. They are lazy and rude. We will not stay there again.

10.0 / 10.0

Aug 2023

Simply Satisfied 😌

Everything was Amazing. Stay and Staff were Awesome. I will definitely be back.

The view. Only the view. Everything else was impeccable 👌🏾 😌.

9.0 / 10.0

Aug 2023

I give my stay a 9.5. Would definitely return to your property!

The location was in the heart of the venues. All I. Walking distance. Worked out well. I did not eat breakfast at the hotel

Floors in room were a little gritty, could have been a little cleaner. However, slippers on your feet prevented feeling the residue on bottom of feet.

8.0 / 10.0

May 2023

It's not the hotel fault that they had the worst seaweed on the beaches in modern times

safely located great bedding premium rooms were extremely well designed and modern and even had a waterfall shower which I've never seen before

rooftop pool with a bar

10.0 / 10.0

Apr 2023

amazing stay, good vakue for money

Very smooth check in experience, the room was huge, very good value for money. The buffet breakfast hs a lot of choice, we loved it. Very good locatolion, right next to fifth avenue, and 2mn walk fo the Ado bus station. The rooftop pool is amazing.

We had a baby, but they dont provide any baby crib.

8.0 / 10.0

Apr 2023

Very good

great location, big room, comfortable bed, modern design, kind stuff

smell of mold, and we slept on 4th floor and there is a roof top above us (they walking and maybe jumping and I was so loud), every day from 7am to 11pm. so maybe 4th floor is not for everyone

4.0 / 10.0

Mar 2023

dissapointing 4*

nothing

airport transfer paid but not honoured low quality breakfast

6.0 / 10.0

Feb 2023

Pleasant

ok but nothing special

10.0 / 10.0

Feb 2023

loved the property , have already rebooked for Dec 2023

central to everything, fantastic room and amenities

city noise , but once you close the terrace doors, it’s gone

9.0 / 10.0

Feb 2023

Beautiful well located hotel. Without elevator.

Good restaurants in the hotel. it has its own activities inside. The ubicación is very good. You are a block away from the 5th Avenue.

We stay 1 week in the hotel. One elevator Is not working. you have to wait around 10-15 minutes to go down or up. I don’t know how a great hotel like this. That it’s not cheap wait so long to fix the elevator. Or probably they should make a discount to the guesses or give one free breakfast at least.

1.0 / 10.0

Jan 2023

Terrible experience - we left 2 days early

the lobby is pretty and the rooftop pool is ok. If you don’t get a whirlpool balcony suite, the rooms are terrible for the price. City view is a view of a garbage dump.

We stayed 2 nights in a whirlpooll suite and asked if we could have the same room type when we returned 5 days later. We were told yes and that our reservation would be upgraded at no charge. When we arrived there was no room available for us other than a smaller, dirty room, shared balcony with a view of a trash dump below. And they charged us more. We were made promises again to move to a better room the next day and so we stayed. Again, no record of a pending change on our reservation. We wasted two whole days battling with the front desk and trying to get help from booking.com . Eventually we packed up and left to go to another town. They said they would refund the time we left but we are still waiting for that. But they should refund all four days since out trip was significantly affected. Also the safe was broken in our room and they had us waiting in our room to have it repaired and nobody fixed it. This hotel experience was the worst I have ever had in all my years of traveling. If you stay here, ask for room 410. it’s most likely the only nice room.

6.0 / 10.0

Oct 2022

Very urban hotel

The hotel is in the center and close to all the shops and restaurants. The pool at the rooftop is nice with a good restaurant to eat and drink there. The staff is really nice and helpful.

The hotel is not on the beach and in the basic rooms there are no windows which is very claustrophobic.

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is R 2,354 per night. This rental is R 187 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Enjoy the water!

Is The Fives Downtown Hotel & Residences, Curio Collection by Hilton pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe King Room

One-Bedroom King Suite with Terrace

Two-Bedroom Suite with King Bed and Two Queen Beds

Superior King Room

Two Bedroom Whirlpool Resort Residence

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe King Room

One-Bedroom King Suite with Terrace

Two-Bedroom Suite with King Bed and Two Queen Beds

Superior King Room

Two Bedroom Whirlpool Resort Residence

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Fives Downtown Hotel & Residences, Curio Collection by Hilton pet friendly?

What amenities are available at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

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