Banyan Tree Puebla

4.5 / 5.0

Excellent(346 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Ideally set in Puebla, Banyan Tree Puebla features air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness centre. Among the various facilities are a garden, a terrace, as well as a restaurant. Private parking is available on site.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

13.2 mi

Ex-Hacienda de Chautla

42.3 mi

Ecoparque Metropolitano de Puebla

6.8 mi

Museo Amparo

1.1 mi

Available Rooms

1 Queen • 495 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Banyan Tree Puebla

RRRR

4.5 / 5.0

Excellent(346 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Puebla

Nearby attractions

Africam Safari

13.2 mi

Ex-Hacienda de Chautla

42.3 mi

Ecoparque Metropolitano de Puebla

6.8 mi

Museo Amparo

1.1 mi

Available Rooms

1 Queen • 495 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 495 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.5 / 5.0

Excellent(346 Ratings)

100% verified reviews

3.0 / 5.0

Jun 2024

May not deserve a second visit.

Nice Hotel. Good atmosphere

Noise rooms and expensive food on the restaurants.

4.5 / 5.0

Apr 2024

Una estancia buena en un buen hotel

El hotel está precioso y las opciones para comer y para descansar están muy bien

El día de ayer en el desayuno, mi esposa pidió un desayuno continental, el cual incluye jugo, el mismo que nunca le trajeron, al final del desayuno, se lo comentamos a la persona que nos estaba atendiendo y sólo se centró en decir se lo traigo en este momento, ya habíamos terminado de desayunar y nos pareció que lo más congruente hubiera sido quitar el jugo del costo de la cuenta

5.0 / 5.0

Feb 2024

Perfekt

Alles, ein außergewöhnliches Hotel mit tollen Mitarbeitern. Ich reise viel und bin in vielen Hotels, hier ist es außergewöhnlich. Ich komme auf jeden Fall wieder!

5.0 / 5.0

Jan 2024

excelente

todo

4.5 / 5.0

Nov 2023

Excellent

Confortable, agréable

Beaucoup de bruit le matin côté rue

4.0 / 5.0

Aug 2023

Very good

The breakfast was good, however they charged us for our son. Even though we put 3 people in the reservation. The location was very close to everything, but the traffic was bothersome. The lobby was on a street, a public one. We could hear honking everywhere. It was also a bus stop, and there were people that weren’t staying there laying on the buildings.

The location, staff, coffee, room size, the food at the restaurants. They tried to charge us 2x for the breakfast.

4.0 / 5.0

Aug 2023

Great experience

Stuffs were friendly and The room was great. I loved how they decorated the room.

The restaurant was using a chipped teapot. I think they know it and using it because it was obvious. My friend was so disappointed.

5.0 / 5.0

Aug 2023

Exceptional

In summary, my stay at this hotel was an absolute delight. The combination of outstanding service, luxurious accommodations, delectable dining, and convenient location exceeded my expectations in every way. I wholeheartedly recommend this hotel to anyone seeking a truly remarkable and memorable experience. I can't wait to return for another visit in the future!

Nothing

4.0 / 5.0

Aug 2023

Great experience

From check in, Enrique helped us and we had a very good stay. The view from the pool was great and the rooms were nice. Staff was really present and helped us fix a few small incidents. Our stay at the hotel was a really good experience.

4.0 / 5.0

Jul 2023

Clean, nice, modern and with very pleasant staff. A very good option for Puebla!

Modern, well designed and just beautiful. I actually liked everything

Maybe the location? You have to walk three blocks to the heart of the old center …but even so you have a very beautiful local food and art crafts market very very closed to the hotel …

5.0 / 5.0

Jul 2023

"An unforgettable stay filled with extraordinary experiences."

The food is good overall, if you pay the extra 15 USD for the Brunch option is totally worth it, I do have to mention that the staff is great, Enrique at the Front desk was beyond attentive, the room exceeded expectations so was the bed.

The hotel had a little inconvenient with the water supply on our last day, but they were so kind to extend the checkout until we wanted. It was repaired under an hour so no biggie

4.5 / 5.0

Jul 2023

Superb

Design

Breakfast

3.5 / 5.0

May 2023

Nice, not perfect

The aesthetic and decor.

The sheets and towels were old, no matter how many times we changed them. We kept finding stains and marks, even if they were clean.

5.0 / 5.0

Apr 2023

Gorgeous,

From the moment you enter the lobby at the Banyan Tree Puebla, and you notice the subtle citrus scent filling the air, you realize you're in a special place. And based on the three days we spent there, the high expectations created by that thoughtful citrus detail are met over and over again. My family and I planned a trip to Puebla and made too many reservations. Tania, from the front desk, met us upon our arrival, explained our options, didn't pressure us to choose the most expensive one, and made us feel very good about the rooms we chose. She was so thoughtful and friendly throughout our stay that we felt very well taken care of and look forward to returning at the soonest opportunity. Our room was clean, spacious, luxurious, and very well designed. The whole property is beautiful and very well maintained. The rooftop pool is gorgeous, and the evenings we spent swimming, eating, and enjoying the sunset were absolutely delicious. Marco, our waiter at the pool, made the evenings we spent there delightful. He was attentive, funny, and friendly and provided great service. I'm not sure if there is truffle oil on those French fries, but whatever it was, they are delicious. When I asked my wife what I should write in my review of the hotel, she said, "that I don't want to leave." All eight of us felt that way, and can't wait to go back.

There are so many great restaurants in Puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast. The food was fine, but in a hotel where everything else is superlative, that safe and uninspired meal was the one (barely) off note.

3.0 / 5.0

Mar 2023

Disappointing.

The hotel architecture and decoration are magnificent. Bed and linens super comfortable, amenities in the room very nice.

My room was under the pool in the fourth floor and the noice of the recirculating pump was unbearable inside the room late at night and then again very early in the morning, also the noice of the restaurant chairs upstairs are very uncomfortable inside the room. The bathroom in the room had a bad smell to sewer too. Dinner at the Saffron restaurant was disappointing as well, we were assigned a waiter with no knowledge of waitering at all, he did not know how to take an order, he could not take our food order, after 3 tries we had to call the manager, we did not get silver ware, napkins, etc. he would bring our beers closed and no glass, afterwards he brought glasses with ice (for the beer). Lack of most basic service skills that are not aloud in such a fancy and pricy establishment.

4.0 / 5.0

Feb 2023

Very good

bed and bed linen excellent

the service was not up to Banyan Tree standards we found a live and kicking cockroach in the bedroom and staff were not too concerned or even apologetic did not offer any form of apologies very upset

4.5 / 5.0

Feb 2023

Great hotel but very few nice restaurants within walking distance

beautiful hotel and lovely rooms with huge bathrooms.

rooftop pool.

4.0 / 5.0

Jan 2023

Very good

beautiful design, presentation of the food

The menu. no mexican options.

5.0 / 5.0

Dec 2022

Exceptional

Everything was perfect.

Another Guest had a crying dog in their room 😔

3.0 / 5.0

Dec 2022

Pleasant

location

i liked this property and staff better before it was banyan treee

5.0 / 5.0

Dec 2022

beautiful & elegant blend of modern and traditional Spanish in a luxurious hotel

the decorative style of the hotel was beautiful. It was always clean and smelled like oranges, the staff were incredibly friendly and attentive. there are 4 restaurants in the hotel to choose from, which was a huge bonus. the room was kept clean snd restocked. the cleaning crew came twice a day and were very efficient. not in the center of the town, but only a 15 minute walk to the zócalo, shops, restaurants, and other tourist attractions.

5.0 / 5.0

Sep 2022

Exceptional

the staff and service was amazing

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is R 893 per night. This rental is R 339 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Banyan Tree Puebla. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Banyan Tree Puebla. Enjoy the water!

Is Banyan Tree Puebla pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Banyan Tree Puebla?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.

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Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Banyan Tree Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Banyan Tree Puebla pet friendly?

What amenities are available at Banyan Tree Puebla?

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