Holiday Inn Chester South, an IHG Hotel

Bed, Photo of the whole room, Seating area

7.7

Outstanding(1,732 Reviews)

Hotel in Wales

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Located on the edge of historic Chester, the Holiday Inn Chester South is just off the A55 road, beside Chester Business Park. The hotel features a modern leisure centre, stylish restaurant and free on-site parking.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Wales

Nearby attractions

Sgwd Yr Eira Waterfall

159.6 mi

Bwlch Nant yr Arian Forest Visitor Centre

105.5 mi

Small Breeds Farm Park and Owl Centre

108.6 mi

Devil's Bridge Falls

107.4 mi

Available Rooms

2 Single or 1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Holiday Inn Chester South, an IHG Hotel

RRRR

7.7

Outstanding(1,732 Reviews)

Hotel in Wales

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Wales

Nearby attractions

Sgwd Yr Eira Waterfall

159.6 mi

Bwlch Nant yr Arian Forest Visitor Centre

105.5 mi

Small Breeds Farm Park and Owl Centre

108.6 mi

Devil's Bridge Falls

107.4 mi

Available Rooms

2 Single or 1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

7.7

Outstanding(1,732 Reviews)

100% verified reviews

7.0

Oct 2024

Great location Helpful friendly staff. Nice rooms

Rooms were a good size. All toiletries provided. Good breakfast selection although not piping hot. Restaurant in the evening had good food. Leisure facilities good Staff very friendly and helpful Needs refreshing round corridors looking a bit tired

Room was very hot. Toiletries in bathroom were fixed high up so difficult to use in bath. No free water provided.

9.0

Oct 2024

From arrival to departure the staff were most welcoming, helpful and attentive. A great time Thanks

Buffet breakfast choice was extremely good. Dinner was cooked to order and very well presented. Leisure facilities available early morning to late evening. Room comfortable and warm.

Service in restaurant was occasionally slow but we were not looking for fast food and any way the staff were extremely nice.

7.0

Oct 2024

The Good & The Bad

The room was a good size, very clean and comfy, we had a fan in the room as it did get warm. The staff were lovely and very helpful. The breakfast was really good variety and lots of it, it kept getting replenished. It's just 2 miles out of the center, which was good for not being in the hustle of it all, taxi was only £8 there and the same company picked us up to go back.

The pool was good for the kids and in itself clean, but it was EXTREMELY in need of a freshen up. The rail round the walls is rusty and the paint is chipping off the walls. There is a rail missing from around the Jacuzzi and it has old hazard tape all over it.

8.0

Oct 2024

Excellent family stay

All staff were extremely friendly. Great location with easy access to Chester centre via the park and ride.

The external building was in need of a bit of TLC but once inside this was a fantastic stay

8.0

Oct 2024

Family friendly. Friendly staff. Great pool and facilities

Great price and kids free. Great selection of food

8.0

Aug 2024

Comfortable stay

Comfortable stay with a great swimming pool that was warm!

Place bit out dated.

1.0

Aug 2024

Got a refund within 10 minutes of checking in.

Lobby was nice, staff were polite and helpful

The hallways and rooms. Smelt musky and damp. Certainly not conditions you’d pay to stay at. Real bad.

10.0

Aug 2024

lovely

breakfast was excellent !!!

10.0

Aug 2024

Awesome location and about 2mins from where I needed to go. Think this was my 4th stay here

Breakfast was well laided out and plenty of it.

Fried Eggs were a bit dry as being under the heat lamps too long.

7.0

Aug 2024

Good.

Breakfast good

Pool busy at times

7.0

Aug 2024

Staff were fantastic- especially reception and waiting staff.

Breakfast was excellent, lots of choice. Met my families needs.

The facilities appear rundown unfortunately. The pool area needs a lot of attention.

9.0

Jul 2024

Really convenient for visiting the beautiful city of Chester.

Breakfast was excellent. Well stocked and fresh.

8.0

Jun 2024

Comfortable stay with good facilities and location that suited me for work

Reasonably priced, good car parking facilities, room was clean and comfortable, staff great

The corridor carpets were stained

9.0

Jun 2024

Great hotel to stay with family

Pool, facilities on site, staff

Tv wouldn’t work properly. Room 318

8.0

Jun 2024

Had a lovely weekend stay, just what we needed, Thanks to All The Staff, We would stay here again

Staff Friendly and approachable, very helpful when we had issues or queries and got it sorted there and then. Room clean and comfortable and again staff friendly. Breakfast well presented, varied in choice, thoroughly enjoyed ours. Evening meal which we had in the lounge/bar was cooked to our liking too on both evenings, but shame the restaurant wasn't open Saturday evening. However we had a lovely weekend stay, Thanks to All the Staff. We would stay here again.

There was nothing we didn't like.

8.0

May 2024

Friendly staff

Clean inside

Looked very tired from the outside

8.0

May 2024

A very comfortable and relaxing stay, but improved service required for meals issued from the bar ar

Breakfast was exceptional Comfortable room and bed Plenty of parking

Improved service with evening meals. We received a sweet with ice cream before our main meal I had to wait why my food bill was sorted due to it having another tables items on my bill

9.0

May 2024

Everything in the hotel was amazing. The food was brilliant and the room.

The only thing I didn’t like was the location with the horrible roundabout and entrance to get in crossing 3 lanes of traffic

9.0

May 2024

TravellingZulu

The quiet environment and ambience of the hotel.

It's a bit far from the town centre.

10.0

May 2024

Excellent value for money, lovely staff

The staff were exceptional. The level of customer service was phenomenal and the manager can be really proud of them.

I have no faults. I judged the hotel from the outside, but looks are deceiving, as the inside is lovely.

9.0

May 2024

TravellingZulu

I loved the ambience of the hotel and the quiet environment.

The food is too pricey I think.

5.0

May 2024

Not the best I’ve had and will not be staying again

Staff were excellent,hotel was clean

WIFI was useless, no tv on first night, had to ask 3-4 times to get my tv fixed over 2 days so wasn’t happy,

10.0

May 2024

Great place to stay

Location, the cleanliness of the room and communal areas. All staff were lovely and nothing was too much trouble. The inclusive breakfast was phenomenol. So much choice and never an empty item, staff were on top of replen from the off.

The price. If I'd have booked it for a week day I'd have paid less than a third.

8.0

May 2024

Friendly

Friendly staff and always helpful

8.0

May 2024

Good stay as central location. Hotel itself was really disappointing

Excellent location Very helpful and friendly staff Lovely breakfast

Very run down and in need a re vamp. Pool was particularly poor condition

10.0

May 2024

Great stay! Wonderful staff, room and breakfast :)

We really enjoyed our stay, the staff were all very friendly and made us feel very welcomed. It was in a great location 2 minute walk from petrol station with Asda express and Starbucks. A big Thank you to Holly for her message and the treats in our rooms, that was extra nice and the children really enjoyed. Breakfast was had good selection. The bed were comfortable.

The sofa bed was uncomfortable.

10.0

Apr 2024

Holiday fun

Staff were brilliant, pleasant friendly and very helpful. Very clean and well maintained. Breakfast choice was amazing. Swimming pool really nice.

Limited space and uncomfortable seating in ground floor lobby restaurant used for evening meal. Comfortable first floor restaurant was only used for breakfast. After having main meals on two evenings the uncomfortable seating made us decide to eat elsewhere in the evening. A pity, we would have preferred to stay in the hotel.

3.0

Apr 2024

Budget location that needs a lot of work to improve

The staff were very friendly and helpful

Cleaning and general maintenance was poor

10.0

Apr 2024

Great staff

Pool Great staff Decent food Nice room

Loud party of families on one night setting off fire alarms

7.0

Apr 2024

Amazing staff and nice hotel

Every member of staff was incredibly helpful and friendly! The bed was comfy and the extras in the room made our stay feel very comfy and welcomed (eg, hand cream, a safe, coffee machine, mini fridge).

There was lots of dog hair embedded into the carpet and brown/ orange stains on one of our towels. It would’ve been helpful to have a little information card in the room regarding breakfast & dinner time as well as checkout times. There wasn’t a huge selection at breakfast but what I ate was very tasty.

10.0

Mar 2024

Fabulous stay - we will be back

The staff were simply the best ! Friendly and helpful -they made our trip memorable. !

4.0

Mar 2024

You get what you pay for, but I wouldn’t choose to stay here again.

I liked the location, the pool and jacuzzi were an added bonus and the breakfast was good! Even has Starbucks inside the hotel! Staff were friendly and welcoming.

The pool wasn’t clean, the room was not tended to by roomkeeping after my first night, the room we stayed in the ceiling was all cracked and in dire need of refurb. The staff were not attentive although some were extremely friendly - the requests were not fulfilled such as replenishment of towels, tea etc.

8.0

Dec 2023

Wonderful experience in a fresh clean happy environment

Cleanliness and pleasant happy staff

Nothing

5.0

Dec 2023

Close to Chester and comfortable, bug needs some money spent on it

Bedroom had a newly refurbished bathroom. Good choice of breakfast. Pool warm and water clean with towels provided. There was a Christmas selection box in the room!! Large Tv with lots of channels available

The pool area was in need of refurbishment. The doors had paint peeling off, there was no water available, and there was paint flakes falling from the rafters in the pool area as we swam!! It was all over the poolside and was not cleaned up over our 3 day stay. The whole leisure area needs a total refurb. The breakfast fried eggs were floating in oil, and they still use the old tea and coffee pots instead of a coffee machine as in other holiday inns. There was only tea/coffee/ milk and one pack of biscuits in the bedroom whereas when we stayed at holiday inn Taunton before Christmas, we had hot chocolate and bottled water in the same kind of room. It just needs continued upgrading.

10.0

Dec 2023

Birthday surprise added bonus

It was my 40th birthday and my partner rang and asked if there was anything they could do to the room as a surprise for me and they made it so special for me with a balloon banner and card plus a selection Box for the kids amazing service thank you x

Absolutely nothing

8.0

Dec 2023

Glad only there one night

Very close to motorway

Room was shabby. Sink didn’t work. Paint splashed over floor. Whole hotel was being painted which we didn’t know till we got there and the paint fumes were over whelming

9.0

Nov 2023

Perfect stay in a lovely town

Great facilities and breakfast.

7.0

Nov 2023

Good hotel if the rate is around £70 max.

Reasonable price for a hotel with a pool, the staff were all friendly and helpful. The car park is a good size and I was able to park my van with large trailer easily.

Despite being renovated recently, the hotel still looks tired, as a builder, the quality of the work that has been carried out is very questionable, and some finishes look tatty. The hotel room was found at the end of a warren of creaky corridors, the room doors have recently been painted, quite poorly unfortunately and they all look a bit botched. My room smelt a bit fousty, but not terrible, however there were more issues with the room. The main door looked like it had been broken in to previously with damage around the lock, the spy hole glass was completely missing so people in the corridor could look straight in to your room and the secondary lock was jammed with the poor paintwork and did not work. On entering the room I noticed several flies on the ceiling and 2 spiders above the bed. Shame they kept the dated artex ceiling during the renovation. The cupboard door nearly fell off when I opened it as the hinge was damaged. Even the newly renovated shower room had poor finishing details which let it down unfortunately. However, the bedding was very clean and the mattress nice, firm and comfortable. The shower worked well once I managed to wedge the shower head holder in to the right position! (again, poor quality workmanship) Breakfast was a bit disappointing, I stay in hotels regularly for work and I think this may have been the most disappointing breakfast for some time. The cooked breakfast, the bacon was dry like buscuits, the beans had been heated far too long, the sausages were poor quality. There was very limited fruit options, only 6 slices of melon on a small plate, a fruit salad in a small bowl, with fruit that didn't look very fresh and there was a big black hair in it. The breakfast staff were very polite and helpful though, perhaps the chef needs to be checking the food is up to par in the dining room more regularly though. I would stay again if the price is low enough, but wouldn't have been happy if it was closer to £100 a night

8.0

Sep 2023

All staff friendly, children enjoyed the pool

Pool and gym facilities. Lots of options for breakfast buffet

Room could have been cleaner

FAQs

How much does this hotel cost compared to others in Wales?

The average price for a rental in Wales is R 2,194 per night. This rental is R 756 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Chester South, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Chester South, an IHG Hotel. Enjoy the water!

Is Holiday Inn Chester South, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Chester South, an IHG Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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RRRR

Holiday Inn Chester South, an IHG Hotel

Hotel in Wales

Reasons to book

About this hotel

Amenities

Map of Wales

Nearby attractions

Available Rooms

Holiday Inn Chester South, an IHG Hotel

Hotel in Wales

Reasons to book

About this hotel

Amenities

Map of Wales

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Wales?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Chester South, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Chester South, an IHG Hotel?

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