Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Hotel in Cheltenham
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
With modern, en suite rooms and a bar, lounge and courtyard, this town-centre hotel is opposite The Brewery Quarter and 1 mile from Cheltenham Racecourse.
Amenities
Pool
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Cheltenham
Available Rooms
Standard Twin Room
2 Single • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double or 2 Single • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Sofa Bed
1 Sofa • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room - Disability Access
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room with Mobility Accessible - Non-Smoking
2 Single • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
3.0 / 5.0
Bed was comfy
Breakfast was fantastic
Location great
Cracked floor tiles in bathroom that I took skin off my toe on. (room 503). Only a minor cut but this could become more dangerous if the tile lifts further.
Seagulls nest with young directly outside, possibly on the roof. Fed throughout the night which didn't allow for much sleep unfortunately.
2.5 / 5.0
Great location
Friendly staff
Clean rooms
The breakfast
Coffee machine not working only one working. Queue for coffee etc.
orange juice in large glass container not fresh tasted watered down, as did the apple juice.
The advertised Heinz Tomato Ketchup pump was most definitely not Heinz. Very vinegary/ a cheaper version.
The rooms are not cheap and I think it was pretty disgusting to use what seemed obviously cheap produce.
5.0 / 5.0
Everything, the room was spacious and clean, bathroom also spacious. Close to local amenities and attraction.
4.0 / 5.0
Central location - easy access to town centre - clean - beds comfortable - excellent choice at breakfast.
Room slightly cramped for space - had to climb on pull out bed to get to window.
0.5 / 5.0
location and stuff are amazing.
5th floor room. Right above the window are the metal shades on the outside. They rattle in the wind so much that we couldn't sleep much.
The wind was usual, nothing to strong. But it sounded as if empty tins of paint were on one string and hanging over there. Rattling and banging on the window.
3.0 / 5.0
Ok although the self sevice area was somewhat cramped people serving themselves were on top of one another
Larger self serving area for the breakfast
Room was to hot no ac
Staff nearly acknowledged us
5.0 / 5.0
It was a great location and extremely comfortable, clean and the staff were excellent.
I like the fact that all the local restaurants were discounted due to our stay. This is a nice touch.
The rooms did not have AC and instead had a cooling system which was not efficient enough and could not deal with the outside temperatures (approx 28 degrees) the staff member Penny, however handled this very well. We had two additional fans which made the temperature bearable.
5.0 / 5.0
Comfy bed with both soft and firm pillows. Spacious room. The gym and pool was a great addition. Loved it
4.0 / 5.0
My room was comfortable and had everything I needed.
breakfast was good but it would be nice to see some other variations ie bioled eggs,chesses and other fruit and healthy options.
parking for this hotel is not adequate and the parking place is not a good places to go if you are a solo traveller.
1.5 / 5.0
The room was far too hot - the aircon didn't seem to work. Reading previous reviews, there have been similar complaints for the past year with no repairs it seems. They have a laminated sheet in the room giving you some ideas on how to stay cool (close the curtains, open windows, go into the beer garden to cool down) - how about just fix the aircon? It was 16 degrees outside and 23.5 degrees in the bedroom - I have no idea why.
Very uncomfortable sleeping temperature.
4.5 / 5.0
The staff are so helpful and friendly
The locati
on is perfect
The rooms always clean and comfy
Nothing it was lovely stay
4.5 / 5.0
Location excellent. Staff very friendly and helpful. Room comfortable. Knew what to expect as we had stayed before.
Breakfast wasn't quite as good this time. 1st day - bacon a bit too well done. 2nd day - slow replenishing food - probably because they had a bus trip there.
5.0 / 5.0
Great breafast and clean room.
The temperature of the room was a bit hot and smaller than I expected for 4 people.
3.5 / 5.0
Location
The bathroom was extremely dated and cramped. The breakfast was great but no where near enough seating. And the walls were paper thin, so could here everything going on in the hallways and rooms next door.
4.0 / 5.0
Clean, and very central
Uncomfortable bed 🥹 and it was very hot in the room
4.0 / 5.0
Comfortable room, with nice bathroom conveniently near to centre of town. Staff friendly and helpful.
The parking is not free. Although you get a discount for the parking it is not free. The quality of the breakfast was not great, e.g. scrambled eggs were quite questionable! However, it was very busy so staff were doing their best.
4.0 / 5.0
The room was perfect the location was perfect break was really good, nice and fresh.
Room was on the 1st floor so when lift was busy we use the stairs as we didn't have many to go down or up.
The bars and shopping were about 2 mins walk so no use for taxis.
The air con wasn't working in our room, but reception brought us up a electric heater.
Even though the breakfast was nice could of done with some mushrooms and options of eggs I.e fried or pouched even though the scrambled eggs were nice I do like other options.
3.0 / 5.0
Location was great and staff were friendly.
Room was smelly, especially the drains. Sofa bed was very uncomfortable. Room felt dated.
5.0 / 5.0
Clean and welcoming
3.5 / 5.0
Excellent check-in with Ashley.
Good hot cooked breakfast.
Helpful receptionist when we checked out.
Room was clean.
Room was too hot.
Double bed was smaller than expected.
The NCP was expensive to park overnight, even with the discount.
The swimming pool was closed for a week for maintenance. There was no mention of this in earlier correspondence.
They ran out of food at breakfast - bacon, croissants, juice - and didn't replace them while we were there.
4.0 / 5.0
breakfast
nothing
3.5 / 5.0
Friendly staff, good choice for breakfast (but Premier Inn has branded products e.g. Yeo Valley yoghurt), nice bathroom.
Small room, sofa bed, off-site swimming pool, that was being repaired and so we couldn't use it.
4.0 / 5.0
Location was brilliant, as were the staff.
The total absence of teaspoons! Calling a limited menu served from the bar a ‘restaurant’ is stretching the truth.
3.5 / 5.0
Excellent breakfast. Clean room. Good location and facilities.
Check-in was slow, especially as we had pre-booked. Lifts were crowded.
4.5 / 5.0
Good value
All very good. Drinks a little pricey though
5.0 / 5.0
Everything, there isn’t anything not to like
N/A
4.0 / 5.0
Center to everything
Nothing
3.5 / 5.0
Very helpful pleasant staff, great location
Even though the room was meant for a family, my 14 year old daughter had to sleep on an incredibly uncomfortable sofa bed, that appeared to be old and broken.
Surely a family room should provide beds for all members of the family.
3.5 / 5.0
The location was fabulous and the room was a good size.
We were placed in a twin room. We would have preferred a double but when we enquired we were told there was none available
4.0 / 5.0
Very warm hotel which we did not like and air conditioning in room didn't really cool the room, this is the only fault with the place
4.0 / 5.0
Comfortable bed good location
Too warm and stuffy in the room, only one very small window that could be opened a few inches.
4.0 / 5.0
Location was very good for access to the brewery quarter where there was a fair selection of food and drink outlets for a nice evening out
Overall experience was very good. Cleaning staff when passing in corridor in morning could not manage to even smile or say good morning as we passed. Struggled to even make eye contact.!!
FAQs
How much does this hotel cost compared to others in Cheltenham?
The average price for a rental in Cheltenham is R 2,599 per night. This rental is R 166 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Cheltenham Town Centre, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.
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