Grand Hotel Bansko - Fitness & SPA
Hotel in Bansko
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Grand Hotel Bansko is a 4-star hotel complex in Bansko, located at the foot of the beautiful Pirin Mountains and a 5-minute drive away from the ski lift. Shuttle service to the ski slopes is also available and is free of charge.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Bansko
Available Rooms
Deluxe Double Room
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1-Bedroom Apartment (2 adults)
1 King • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2-Bedroom Apartment
1 King • 1 King • 968 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment - Penthouse
1 Queen • 2152 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1-Bedroom Apartment
1 Sofa • 645 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
5.0
Totul
Unii angajați nu vorbesc limba engleză
2.0
Das Zimmer und Badezimmer waren sehr groß.
- Schwimmbad drinne ist sehr sehr klein für so ein großes Hotel
- es gibt kein al la Carte Menü, sondern nur Buffet
- sehr wenig Auswahl an Essen für Vegetarier und Veganer
- in der Lounge Bar durfte geraucht werden, obwohl dort auch die Kinderecke/Zimmer war
- gebuchte Massage wurde kurzfristig geändert
5.0
Das Personal war außergewöhnlich gut geschult und sehr zuvorkommend. Die Sauberkeit und der Komfort in diesem schönen, stilvoll eingerichteten Hotel waren hervorragend. Das Badezimmer erfüllt höchste Standards. Das Hotel stellt die Zimmer-Minibar kostenlos zur Verfügung. Das ganze Ambiente ist auf sehr angenehme Weise gehoben.
4.5
Богата закуска, голяма стая, страхотно спа.
В басейна няма забрана за скачане или поне не се спазва, постоянно някой скача на главата ти.
3.0
The SPA was nice, heated pools with jets and several saunas/steam baths. The outside pool has nice beds. The food overall has a lot of variety and the quality of the desserts is great.
The staff in the restaurant are pretty nice and they do a good job cleaning the tables.
The staff on the lobby/loundge/pool bars (the male bartenders) are young and really are there just for the time to pass by - no good morning, no please, no thank you - horrible attitude.
The SPA can get overcrowded because it is small for such a big hotel.
The tiles and furnishing of the rooms are really old, probably since the hotel opened and they need renovation. The room overall was pretty depressing with even a black(?!) picture on the wall. The terrace, while big, was dirty and had no table/chairs for the people to stay there.
While here in the questions section the hotel has responded that there are imported drinks included in the ultra all inclusive - this is not true - only local drinks are included.
They don’t have irons at reception and when asked they told us they only do ironing by themselves and you have to pay for it.
The minibar is reloaded the cleaning is done on the third day.
The outside pool is across the street, which can be a little annoying going with your slippers and towel crossing the street.
Overall if the price was 25-30% less it would be okay, but for this price the hotel really doesn’t live for the expectations or the star rating it has. For this price range there are way better/newer options.
4.5
Great facilities. Lots of parking around the back, amazing spa area, the breakfast selection was extremely good. Walking distance to the centre. Good value for money
3.0
Good location, the staff from the reception were nice
The hotel is not value for money: the rooms are not very clean (the old carpet had a bad smell) and the staff from the dinning area were the opposite of friendly. The breakfast wasn’t so fresh either.
5.0
They're the best hotel in bansko and the staff is very friendly.
4.5
Everything was great
3.5
The spa is excellent. Clean, great saunas, the heated resting beds were my favorite.
The room. It smelled cigarette, my pyjama picked up the smell.
The carpet floor triggered allergy. The shared balcony with 2 other rooms made me uncomfortable not there was any problem with the neighbors however they smoked there.
4.5
Everything was great
5.0
Everything is perfect, breakfast amazing, staff very polite, room is big, comfortable and clean.
Everything was perfect.
4.5
Food was one of the best i ever saw.
all credits to the chefs
internet connection was really bad, i have to use roming data in order to do business
3.0
Three saunas
- toilet was not clean enough
- the windows don’t close properly
- bad sound isolation
- hair dryer did not work
- stuff is not efficient
- food has a specific taste (bad)
1.5
We liked the facilities and were fairly 4 star hotel. The cleaning lady in the spa facilities was very polite and friendly. The barmen were very polite and friendly.
We booked the most expensive room with a jacuzzi and we had no internet at all for one week.
Our friend didn't have hot water in his room.
we complained and after two days of complaints they offered us a much smaller room with no jacuzzi (that was our main reason we booked that room)
and they gave another room to our friend with hot water.
For us they offered a 10 minute feet massage.
The location if you are skiing is terrible and the bus schedule is not convenient for the morning u arrive very late and in the afternoon you miss the bus because the last bus is at 5. with the queue to go down if ski road is closed u arrive at 5:30.
Staff weren't helpful and also the buffet was good for salads and desserts but the main course was very poor and not nice at all.
In general I would definitely not recommend it and was not value for money.
Also, my friend booked a double room for two but there was a cancellation for the one person. The manager, Elca, was rude, she refused to have any conversation about any discount or offer any complimentary lunch, dinner, or anything else.
In my friend's room, the first day, there were no towels or bathrobes and it took them more than 30 minutes to bring them in the room.
Even though they said that we can watch any football match we wanted, there was no availability of the cable channels that show Premier League matches.
Very disappointed.
4.5
spa was very nice, room is big
the bad was a little hard, in the bathroom when we did shower the water want everywhere on the floor. once they came to clean the bath but the second time they didn’t comen and we left like this.
3.5
Breakfast was really good. The wide variety of food makes it possible for everyone to find something delicious for itself.
Room was warm and spacious.
Staff on the reception was not acting profesionally.
While checking-in receptionist just handed over the key and said room was on the left. Did not say about breakfast and spa working hours, nor any other facilities that hotel offers. While checking out not even “how was your stay”. It is not how should 4 star hotel staff act.
Spa was good, but mostly crowded and smells a bit moldy.
Comparing with other 4 star hotels I would not say that this one is up to standard, but regarding the price we should be realistic and not expect to be like it.
3.0
Food, room size, parking.
Distant staff, cleanliness(room wasn't cleaned even once, bathrobes were not changes even once during 7 days stay, we changed towela by asking cleaning ladies in the whole to replace dirty ones), SPA is small and overcrowded, no actual swimming pool - smal spa pool with warm water instead, bottled water paid additionally, soft drinks were available only from machine - too sweet and low quality
4.0
Clean and large bedrooms, good location, nice breakfast, cool facilities, some of the stuff were great, ready to help you with anything that you need but some of them not willing that much!
As a 4 star hotel it needs a little bit more organisation regarding information etc. Also, people who are going skiing they have to leave the hotel early in the morning and the breakfast opens at 7:30 which is not helpful for the people who have to go up to the ski lift early. Stuff is willing to prepare packages for you but quantity is not enough. However, at our last day they allowed us to choose what we want to be in the breakfast packages.
4.0
Breakfast & dinner at the hotel was very good and the spa also.
The making up of the room was disapointing. They did not make up the bed at a 4* hotel. Paying always in advance was realy annoying. They did not give you the opportunity to charge the room or pay after dinner or after ordering a bottle of wine.
4.5
No smoking area
1.5
It had good spa facilities
Very bad brekafast, staff was rude and could
not speak english
5.0
The hotel left me an impression of a family friendly. There were a lot of families with children and it was great. The atmosphere was so relaxing, the ambient was cozy, the food was awesome. We liked everything.
No such things.
It is not so much near to the centre, but we were going there by car and there was a lot of parking space (need to pay it) so this was not a problem for us.
FAQs
How much does this hotel cost compared to others in Bansko?
The average price for a rental in Bansko is R 1,143 per night. This rental is R 0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hotel Bansko - Fitness & SPA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel Bansko - Fitness & SPA. Enjoy the water!
Is Grand Hotel Bansko - Fitness & SPA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Bansko - Fitness & SPA?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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