OYO Hotel Mona Lake Muskegon
Hotel in Muskegon Heights, MI
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Set in Muskegon, Michigan region, OYO Hotel Mona Lake Muskegon is located 47 km from Nelis' Dutch Village. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Map of Muskegon Heights, MI
Available Rooms
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 182 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
0.5
A lot of dust on the headboard and night stands. The floor was sticky. The room had no wash clothes. Asked for more towels and washcloths and they wouldn’t give any and gave an attitude about it. We stayed 2 nights and only had 2 towels.
Everything!
0.5
N/A
Arrived and no rooms were available despite our reservations. Place was pretty dumpy. A lot of the rooms’ windows were boarded up. Allegedly booking.com is going to refund my room as we had to find somewhere else to stay, which was a challenge due to the high tourist season. Expedia, however, is not refunding my friends reservation, which is extremely disappointing.
0.5
Nothing very dirty room
Very, very dirty room do not change the bed sheets . I found hair and a blood on my bed even the floor and the towel very dirty the phone not working and dirty. Also everything dirty and work the room smell very bad.
0.5
Nothing we didn’t stay, it was dirty and unsafe, drug deals being had lots of shadiness.
Everything
5.0
The staff communications safe clean everything work in room quite
0.5
Not much
Rude morning manager-Dee?
Shower/microwave/general room was not clean and very gross!
1.5
The room was nice size
It was absolutely filthy the floors looked like they haven't been swept or mopped in awhile even the walls were dirty the fridge in the room looked like it had never been wiped down it was disgusting. I can't believe this place ask for a deposit are you kidding me I had to go to the front desk & ask for a broom so I could at least sweep the floor. Also the towels were all stained up. This place really needs to do some upgrades & hire some housekeeping.
2.5
Honesty nothing
Nothing
0.5
Is horrible place please don’t stay there never
Is horrible
0.5
nothing!!!!!
the room was not even available they had no idea we booked!!!!!
2.5
A comfortable chair other than the desk chair would be nice.
1.5
Ground level, an no carpet in rooms so they smell ok
We asked for towels an fresh sheets an didn't get em till 1030pm-11pm on night no. 2.
And the cockroaches, oh and the phone line to call the front desk, or for help for that matter was cut into 2 pieces an taped up but didn't actually work..
2.5
I could see my car
Got put in the wrong room the first time pillows and blankets were dirty. Lobby run down some of the staff was helpful tho
2.0
Price
Looked like a bad area room didn't look like the pictures and turndown service was lacking
0.5
Absolutely nothing
There was used condoms in the hallway.
Broken hole in glass of the vending machine. It has a towel hanging from the home.
People were fighting on the balcony.
The walls were paper thin and heard everything.
0.5
Not sure if there was a breakfast, my wife and kids would not get out of the car due to the outside appearance. The property was badly run down and there was undesirable activity in the parking lot.
I was the only one who stepped foot in the building, though it was cleaner inside, it still was not a place I felt comfortable having my family stay at.
The staff was polite and nice to deal with. The clerk was understanding when I explained my dislike and did not argue when I politely asked for a refund.
0.5
Full size fridge, enough towels, felt safe enough with door bolted shut and dog with me
Traveling with only my dog, I didn't shut the bathroom door while I was in there. Around 8pm, I apparently shut the door when I went to the bathroom. The door handle did not work. No matter how I turned it, the latch did not move. There is a little button on the side of the handle that didn't work when I pushed it in. The vent cover from the ceiling was already down on the counter with 2 screws in it. I ended up using the screws to take apart the door handle to get out. I felt like I was getting nowhere and basically had a panic attack for about an hour before I got it to work and was able to get out of the bathroom. I didn't have my phone with me, contemplated banging and screaming to get help, but other people were already banging and screaming so I don't think that would have gotten noticed. I reported this to the front desk and he said he would send maintenance over, maintenance showed up close to 10pm when I would have rather been asleep. Maintenance took the broken door knob and never returned.
They charged me for "damaging property."
Used towel on shower curtain rod, vent cover sitting on bathroom sink rather then in the ceiling, shower curtain scrunched like something sticky is on it, floors were sticky throughout the room (including very sticky and dirty behind/under furniture), nothing was plugged into outlets when i arrived (TV, lamps, microwave), lamp didn't have a bulb, other lamp didn't have lampshade, smoke alarm was hanging by the wires on the wall, water got sufficiently warm after 20 mins but never got as hot as I would have liked
0.5
everything was not likable super rude they got bed bugs an there alarms constantly go off it stinks and they are rude!
same as the like
4.0
Staff was friendly and beds were comfortable
Rooms weren't very clean and no breakfast
4.0
I liked how I expressed my concerns and Lisa at the front desk listened and heard me and helped me. We were able to complete a grest room together, along with Kevin's help. I understood that construction was going on and rooms were under repar and Together the 3 of us were able to successfully complete a great stay.
Well with all the partying going on in the parking lot, there was a lot of trash thrown out onto the parking lot. Alot of broken glass. I only saw 3 workers, property workers, and 2 helpful receptionists. Its my understanding that Kevin and one other are repairing the rooms and doing a lot of other jobs, it seems like a tob of work for just those three. May be the other buildings have others I did not see?
One other thing from the outside I did not see the lobby's front desk. I am not sure where the sign is for the lobby.
0.5
Hard to find, the pictures made it look alot nicer than it was in person, tub still had dirt, all towels and pillow cases had stains, door handle was very touchy
3.0
Had some minor issues but everything worked out ok
0.5
They got cock roaches their very rude and dirty
Everything
0.5
Absolutely nothing
It was dirty the hallways looked like something you would see on a scary movie, the room next door had a big dog & it barked all night long. The place really should be condemned.
0.5
Not safe
Nonrefundable for a location that’s completely unsafe. Shame on you
0.5
Nothing this place is disgusting
The place was nasty there was puke and blood stains on our pillows the bed was Nasty the whole room was disgusting
FAQs
How much does this hotel cost compared to others in Muskegon Heights?
The average price for a rental in Muskegon Heights is R 1,143 per night. This rental is R 213 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at OYO Hotel Mona Lake Muskegon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is OYO Hotel Mona Lake Muskegon pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at OYO Hotel Mona Lake Muskegon?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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