Pullman ZamZam Makkah
Hotel in Mecca
5-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Pullman ZamZam Makkah is located just a few meters away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 100 metres away.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Mecca
Available Rooms
Classic Room, 4 Single Size Beds, City View
2 Single • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Classic Junior Suite, 2 Single Size Beds, City View
1 Double • 484 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Classic Room, 2 Single Size Beds, Partial Kaaba View
1 Single • 398 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Classic Room, 2 Single Size Beds, Haram View
1 Single • 398 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Classic Room, 2 Single Size Beds, City View
1 Single • 398 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
5.0 / 5.0
تجربه رائعه فندق قريب جدا من الحرم وسعره في المتناول بالمقارنه بفنادق في نفس أبراج الساعه
العاملين كلهم في منتهي الذوق والاحترام منهم ياسر في الاستقبال وريان سهلوا علينا كتير من مشقه السفر اشكرهم جداااااااا وايضاً في الرستوران الموجود في الطابق ال 11 بجوار الريسبشن قابلت أشخاص في منتهي الذوق والرقي صابر ومهند تحياتي للجميع
واتمني مقابلتهم مرات عديده
لم تكن الغرفه لها إطلاله علي الكعبه 😥
3.5 / 5.0
De ligging is heel fijn. Uit het hotel lopen en je bent zo in de Haram. Vriendelijk personeel.
Prijs kwaliteit verhouding is scheef. Voor zulke kamers zou ik de volgende keer niet zoveel geld willen uitgeven
5.0 / 5.0
الفندق بعد الترميم جداااا ممتاااز تغير كثييييير
وصار ارتب ونظييف
مطعم العشاء ممتااز واطباقهم لذيذه
الفطور يحتاج شوي ترتيب اكثر خيارات السخانات قليله وبشكل عاام كل شي جمييل ونظيف سبق تعاملت مع الفندق كثيير بعد الترميم صار افضل بكثييير
5.0 / 5.0
The entire staff is good. The receptionist, Ms.Mariyam, is very kind and humble. She assisted us very well. Alhamdulillah. The on duty manager is very professional and co-operative. He ensured our stay was comfortable. The breakfast is awesome and very good quality. The hotel was very neat and clean.
There is nothing I remember that I had a problem with. All the services were very good.
5.0 / 5.0
نشكركم على حسن الإستقبال وحسن الخدمات وخصوصا على الآنسة المحترمة رهف الذي بذلت جهد كبير في مساعد تنا بدون اي تملل وأخذت وقت كبير في مساعدتنا ولها كل الأحترام والتقدير.
Mohamad Farhat , Shaficka Badran Farhat
5.0 / 5.0
بداية من الاستقبال ، كل الشكر للموظف مهند بشوش و تعامل جداً راقي تجاوب معي و عمل ليه ترقية من غرفة الى سويت
و كذلك الموظفة حنين من خدمة العملاء تعامل راقي جداً .
الفندق نظيف جدا و مريح و المصاعد مباشرة للحرم و الغرفة موجود فيها بطانيات و مخدات اضافية، الموظفين متعاونين و مهتمين
السويت يفتقد للأشياء الاستهلاكية مثل الفرش و لسلبرات و السجادة الصلاة و المصحف و غيرها .
المطبخ لا يوجد به ملاعق أو سكاكين و أطباق
لا انصح بالإفطار الخيرات فيه محدودة و غير جيدة مقارنة بسعر .
0.5 / 5.0
Location only pro
The fridge made excessive noise. The speaker wasnt working. Everything was old and run down.
2.0 / 5.0
التعامل
الغرفه لم تكن نظيفة
السرير غير مريح
2.0 / 5.0
الجناح مريح للعائله
عدم التوضيح بمكان الاطلاله / خدمة الغرف غير سريعه
اكثر من ساعتين بعد اتمان الطلب
4.0 / 5.0
Très proche de Caaba les Perssonnel son très bien accueillants
L'Ascenseur est très lent on peut faire une trentaine de minutes pour monter a P11 à la réception
5.0 / 5.0
موقع مميز
موظفين ممتازين جدا ومخدومين
5.0 / 5.0
Cleaning
Nothing
3.5 / 5.0
Location and friendly staff
There was an electric problem and air conditioner was not controllable
3.0 / 5.0
الموقع ممتاز والسعر معقول
الأثاث قديم جداً و السرير غير مريح، كيبل التلفاز لا يعمل، وحصلت حشرات في الحمام ، لا اعلم هل هي موجودة من قبل ام تعلقت في ملابسنا بعد العمرة.
4.5 / 5.0
Large spacious room
Dining and breakfast menun need improvement
2.5 / 5.0
Property was not as clean as per its cost and raring.
The receptionists were good and ready to assist.
However, calling from room does not work.
Taxi fair from hotel is 3 to 4 times expensive. The staff who help with Taxi are not honest. They know how to rip the customer. I still suggest for this hotel for its location. However, they have a lot to improve.
4.0 / 5.0
Very prime location just meters away from Haram and all facilities, shops and restaurants.
Room size is big
Room amenities
furniture is a little bit old. waiting for elevator between ground floor and reception takes forever both ways. room lighting is not good
0.5 / 5.0
Nothing
Everything
0.5 / 5.0
I didn’t like this time at all, when I arrived, room was not ready, I waited one hr and they gave me different room. And that room was not ready and basic items were missing.
Staff was not that cooperative, it was worst experience than all the previous times.
3.5 / 5.0
L'emplacement
Pas de wifi dans les chambres téléphone airco
4.5 / 5.0
The location, breakfast, plenty of lifts so no long waiting, polite staff, the view of masjid al haram was awesome - highly recommended if you are staying with family and you have children or elderly
None
2.5 / 5.0
القرب
تأخر في الاجابه
5.0 / 5.0
Everything
Nothing
5.0 / 5.0
Location was very near to Masjid Al Haram & breakfast also very good with variety of choice and clean room
Masjid Al Haram sound tracks on the room was very good
0.5 / 5.0
The staff were rude we had to wait 4 hours in the lobby as Pullman said Booking.com did not pay the hotel when I paid Booming.com a week before arriving
5.0 / 5.0
نظافه والاطلاله وسهوله الاقامه والحجز والرد السريع عند الاتصال شكرا لكل الموظفين
3.5 / 5.0
I like the staff communication and cleaning of the property with the special location
When we arrived we found different room that is not the one I choose on booking
3.5 / 5.0
Phenomenal location close to the haram
Outdated rooms and decor. Bathroom smelt funky. Breakfast left much to be desired for a British/ indo pak diet
0.5 / 5.0
بسم الله الرحمن الرحيم
للأسف ترتيب سئ وخدمة أسواء تحس الموظفين تايهين ولا احد يعطيك معلومه ويتهرب منك ع العموم تجربة لن تتكرر وسأخبر كل المعارف بسوء الخدمه
كل شي …
2.5 / 5.0
قربه من الحرم
النظافة تقييمي لها سيء المفارش لها ريحه ، الحمام مو نظيف والمويه مو نظيفه وكان خربان الحمام واتصلنا على العامل يصلح المويه ، ماحطوا لنا معجون اسنان وفرشه ولا سليبر ولا شي بس صابون وشامبو . الشي اللي يشفع لهم انها قريبه من الحرم وبالرغم اني اخذ جناح لكن للاسف مافيه اي مميزات ولا حتى اطلاله
1.5 / 5.0
Location
Bed was not good, did sleep well. Stay had bad experience… Prayer mat was not there.
Brushing kit and shaving kit are not there.. i called the desk and they didnt give it.. and again asked room cleaning staff, even they also didnt give.. and at last i got it on the day of check out.😊
3.5 / 5.0
الموظفين في ال لإستقبال عند الحجز متعاونين
الأخوان في. المطعم. جداً راقين وخدومين فى p13
هناك مسؤل مصري جداً جداً ذوووق للأسف ماعرفت اسمه. لكنه متواجد يومياً
الإتصال لطلب خدمه. عبر الهاتف غير جيد لابد من اتصال ثاني ويمكن ثالث لتلبيت الطلب مثلا ً بالأمس طلبت خدمة تنظيف الغرف لم. يأتون الي بعد ماغادرة الغرفه بنصف ساعه وانا احب ان اكون متواجد اثناء دخول العماله
4.5 / 5.0
النظافة والخدمات وسرعة اجراءات الدخول والخروج
2.0 / 5.0
The location of the hotel is perfect and the fact that there are lots of elevators to accommodate all the visitors of the tower is awesome + the food was good & definitely can’t forget to mention the amazing & attentive staff members
We were disappointed by the long wait to check in, we wish a new system was available to reduce the long wait in reception & the big disappointment was the hotel’s furnitures, it definitely needs renovation especially the beds. It wasn’t comfortable at all & the staff tried to help us by moving us to another room but some of the rooms had carpet smells. We believe renovation is mandatory
3.5 / 5.0
the check in and check out speed.
the attentivness of the staff and hospitality.
the location.
the room was way too cold
there werent enough towels in the room for the three persons.
the housekeeping could have been done a little better.
the food at suhor was average.
0.5 / 5.0
Nothing
Price, cleanliness, comfort, AC, quality
2.5 / 5.0
Only advantage is a step away from Masjid Al Haram
1. Check in process very slow and desk receptionist don't care about customer busy hugging and kissing there friend's in Middle of check in process and I felt they give first preference to arabic speaking and not for subcontinent personal.
2. Room facilities were not provided until made request
3. Wifi was not able connect
4. Sahoor buffet was not full(no refill of dishes) had to wait for drinking water as it was not filled in the container
5. Bell boys were literally looting from guests usually taxi fare from haram to railway station is about 20 to 30 riyal but they were demanding 120 riyal for a taxi to call.
Pullman being a reputable property should take care about these issues.
NEXT TIME" BIG NO TO STAY IN PULLMAN ZAMZAM"
4.0 / 5.0
Good location, good service
Cleanliness of the rooms, the carpets were very dirty. No slippers were provided.
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is R 697 per night. This rental is R 934 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pullman ZamZam Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pullman ZamZam Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman ZamZam Makkah?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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