Puerto Azul Hotel & Marina
3.9
Good(713 Reviews)Hotel in Alajuela Province
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Located right on the Pacific Ocean in Puntarenas, this hotel offers an outdoor swimming pool, plus a sailing club and sports facilities. Puerto Azul Resort y Club Nautico also boasts free breakfast.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Alajuela Province
Available Rooms
Double Room
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment
1 Double • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two Bedroom Apartment
1 Single • 1 Double • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Double Room
2 Double • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.9
Good(713 Reviews)100% verified reviews
3.9
El desayuno es regular con poca variedad
El mantenimiento
3.9
Pools, location, some staff working very hard to please you
Completely understaffed. Went to the bar at 7 on Friday night and was closed. No toiletries. Restaurant was poor. Service was poor in general. Not up to par for what they say they are. Old place with a cheap refab. It’s not what the pictures of it show at all. Totally disappointed. Won’t go back. Will not recommend.
3.9
Desayuno bueno. Personal atento servicial. Excepto la atención vía teléfono o WhatsApp. No contestan o duran mucho. Fatal. Mal servicio en ese punto. Área de piscina y bar cómoda y bonita
Habitaciones un poco descuidadas y viejas. Aire acondicionado muy viejo. Camas viejas pantalla pequeña. Atención del teléfono o WhatsApp muy mal
3.9
Las piscinas, las habitaciones
Sólo un día en la cena que me pedí unos spaguettis y me los trajeron incorrectos, lo cual con educación pedí otros y me los trajeron tarde por que seguro se molestaron y adicionalmente mal hechos lo cual (duros) y secos.. yo para no molestar me quede callada para no ocasionar un problema pero eso no se hace por que la comida no es tan barata.. de ahí en fuera todo bien.
3.9
Buenas instalaciones
Comodidad
Limpieza
Solo la comida un poco limitada en el desayuno
3.9
Friendly staff and a big pool
Was old and rundown
3.9
Breakfast was good - but it was the same every day. The staff were great & very helpful.
3.9
I liked the friendly staff
I didn’t like the cold shower, sparse room with no hair dryer, wonky side shelf next to bed that my possessions fell off of
3.9
Dump
Deceptive, bed bugs
3.9
Excellent breakfast, mix of continental and Costa Rican!
3.9
swimming pool was nice and big
our room was smelly and the mattresses we slept on was bad - we got trapped in the elevator for 10min on our way to our room
3.9
The staff was amazing and even upgraded our rooms without us asking! Older facility but overall nice
Furniture was not the comfiest
3.9
The breakfast was delicious and location was good.
3.9
Restaurant for dinner good. Free breakfast good. General facilities good but rooms a big problem! They put us into three different rooms and all had problems. The maintenance manager Silva said they would give us a sizable credit if they could for the room situation but said to contact Booking.com and have them call the property to get the credit because they could not give it to us directly because we booked through Booking.com
They put us into three different rooms and the first two had big problems and third had problems but we stayed there. I filled this out once and it got deleted some how. If you want to call me and ask me directly at 1-815-546-4008 in the USA you can.
Room 145 had one bedroom AC that did not work and it was 90 degrees F and humid. Only two towels for three people and the guest bathroom had a dirty toilet and brown water came out of the sink when we turned it on. Many lights were out in the kitchen, bathroom and bedrooms. There were crumbs in the microwave oven. The front door key lock was not in line. No bath towels and slippery floors and my wife and I are 82 years old with out 54 year old son. I had just had eye surgery so I was not happy with the situation.
Room 134 had the living room AC not working and the master bedroom AC had the condensate pan over flowing on a very slippery tile floor and my wife and I could have slipped easily. There was a big dead cockroach in the guest bathroom and a smaller dead on going into the master bathroom. The closet cabinets were delaminating in both bedrooms. One of the bathroom shower lights was out.
Room 164 all ACs were working but the condensate pan in the living room was overflowing onto the coach and we had to go get towels from room 134 to mop up the water and put some on the couch to collect the water. The guest bedroom had a night stand attached I think to the wall on either side of the bed and they were loose and things could slide off. There were only three towels and no bath mats with slipper floors. The front door key was hard to work and it had to be jiggled to make it work.
There are two elevators in the building and only one worked. The front desk didn’t even know that.
Silva head of maintenance said they have a limited budget and the maintenance man before her didn’t do anything creating a lot of differed maintenance. She should have had a checklist and walked ever unit so sad
3.9
Hallway flooring in bad shape. Not enough towels in room.
3.9
The stay as usual was amazing. Great staff. Clean room.
The fact I couldn't stay longer
3.9
Nice, large garden/pool area with dining areas right on the water.
Facility/rooms are a bit dated.
3.9
Good location, clean room and able to make tea.
Intermittent hot water for showering.
Very meagre breakfast. The worst breakfast of all the 10 hotels/B&Bs we stayed in during our trip.
Very rude barman (The women were fine).
3.9
booking
lovely
3.9
Big apartment.
Not enough furniture. Breakfast not so good
3.9
Great location
the food
3.9
Family friendly, clean and affordable, good and safe location, secure and beautiful
They didn’t have pizza 😅
3.9
the location was perfect for our needs and the staff was helpful and polite. No one in the restaurant knew English but we managed to understand each other
rooms had a strong chemical smell which probably in order to fight (unsuccessfully) the mold smell. it was hard to sleep with that strong smell and felt unhealthy. Overall the rooms are large and clean, but it is very clear that they have a mold problem. The hardwood (engineered I assume) floor in the room felt uneven and I can only assume that this is the source of the problem.
Resturant is also over priced for its value.
3.9
Rooms are very comfortable
Restaurant is not that great!
3.9
Bar
The pool needed to be cleaner and there is not hot water for showers
3.9
To much noise at night, the bathroom not very clean, no hot water.
3.9
The room like a small apartment, the bathroom, the view, been able to take a shower with hot water 💧.
More quiet and private than the other side.
3.9
Friendly people, clean and nice rooms
Breakfast had good taste but portions change every day.
Cable tv is outdated
3.9
The staff was top notch quality.
The area had everything in it.
The view was breathtaking.
There was nothing to dislike about that experience
FAQs
How much does this hotel cost compared to others in Alajuela Province?
The average price for a rental in Alajuela Province is R 1,612 per night. This rental is R 589 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Puerto Azul Hotel & Marina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Puerto Azul Hotel & Marina. Enjoy the water!
Is Puerto Azul Hotel & Marina pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Puerto Azul Hotel & Marina?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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