Renaissance by Sulo

4.3

Excellent(1,126 Reviews)

Hotel in Kazakhstan

5-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Just 150 metres from the Caspian Sea, this large, modern hotel in Aktau features an indoor and outdoor pool, fine international cuisine and excellent spa facilities. Wi-Fi is free in the lobby.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Kazakhstan

Available Rooms

Deluxe Double Room

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Double • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 Queen • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Suite

1 King • 785 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Presidential Suite

1 King • 1162 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Renaissance by Sulo

RRRR

4.3

Excellent(1,126 Reviews)

Hotel in Kazakhstan

5-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Just 150 metres from the Caspian Sea, this large, modern hotel in Aktau features an indoor and outdoor pool, fine international cuisine and excellent spa facilities. Wi-Fi is free in the lobby.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Kazakhstan

Available Rooms

Deluxe Double Room

1 King • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Twin Room

2 Double • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive Suite

1 Queen • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Suite

1 King • 785 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Presidential Suite

1 King • 1162 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(1,126 Reviews)

100% verified reviews

5.0

Apr 2024

Помыть окна и сделать лучше работу сети Wi-Fi.

Разнообразие завтрака, вежливый персонал.

Грязные панорамные окна в ресторане и на террасу. Портит весь вид на море.

3.5

Aug 2023

Short but good two stays in a quality hotel, at the center of an evolving city

The guest relations manager at the front desk was particularly kind and professional. This hotel truelly shows it once was the modern "pearl" of the city center.

The cleaning service was not always on point forgetting to replannish essentials such as toilet paper. At times the rooms felt a bid outdated, as if not a lot has changed since starting operations besides the bar and the TV and other quick turnover items. Modernising further could really level this hotel up!

3.5

Aug 2023

Good

The young staff is pleasant, but should be supported and supervised by adults. In all areas of the hotel there are minors working, who obviously do not have the necessary experience.

3.5

Jul 2023

Location, location, location.

- Location - Friendly staff

- I ordered a taxi from them to pick me up from the airport and i didn’t get one - i couldn’t tell whether the towels were clean or not, sometimes you could tell by smell other times no. Some of the towels look worn out and perhaps should be retired.

5.0

Jun 2023

Super

Nothing

5.0

May 2023

Exceptional

Wonderful hotel. Very large room and super comfy. Nice bar inside the hotel with good selection of beers. Very close to the shore of the Caspian Sea (5 min. walk).

Nothing

4.5

Apr 2023

Superb

Good quality hotel with very good breakfast and nice location with sea view.

Hotel gym quality is pretty low.

4.5

Apr 2023

Very good stay at Renaissance, excellent location, very friendly staff

the location, good breakfast

prefer shower than tub, no hair cover for shower, not enough space for clothes

0.5

Feb 2023

terrible

nothing

really don’t recommend

4.5

Feb 2023

It was a short transit over stay in January. Arriving very early on the morning was not a problem. Reception had arrange

Comfortable, excellent breakfast, good facilities, very helpful staff, currency exchange facilities.

Restaurant closes too early.

5.0

Jan 2023

Exceptional

one of the best hotel in my life! reception restoran , everethyng in high level

4.5

Aug 2022

A good few days stay, comfy hotel, good location

Location and pool

Some of the staff in the resturant lacked a bit of training

4.0

Aug 2022

smelly

nice location

I was given a smoking room and I am a non smoker!

3.0

Aug 2022

Western Hotel Chain Without Western Service

The room was spacious and had views from two sides because it was a corner room. The pool was lovely and I enjoyed the one day we had a cabana. The food was excellent.

The main thing that really pulled down my rating and the experience was the service. I've traveled to 50 different countries and have lived in central asia for several months. So I know the problems and am aware of the country's Soviet legacy. That said, when I stay in a Marriott anywhere in the world, I expect exceptional service. Not only was the service not good, it was poor. We stayed in this hotel for four nights and ate several meals in the hotel. The wait staff would hear me speak Russian with an American accent and insist on trying out their English but it was worse than my Russian and then they would just give up and go try to find some one to take our order. The fact is I know how to order in Russian, how to read a Russian menu. Unfortunately, often we were just left. Once we were the only ones in the restaurant. We had to beg one of the waiters to take our order —they were preparing for a large group. He handed us off to another waiter who handed us off to a kitchen manager. It took 45 minutes to get food and no one checked on us. When our food arrived we had nothing to drink. And then a large group arrived. All attention was on them and when I asked one of the women waiting on the group if she could help us, she literally flipped her hand at me dismissively. It's probably the worst attitude I've ever seen in a hotel service. And this woman was a manager. I complained to the food and beverage manager who said he was trying to make improvements. He kept asking me what I wanted. I didn't want anything other than better service. But he sent up a bottle of wine to my room. It wasn't necessary. I just wish he had really listened to me instead of wanting to pacify me. Later when we ordered room service. We ordered two entrees. The waiter bringing the food brought one set of silverware and one napkin. And no salt and pepper.

4.0

Jul 2022

Very good

Friendly staff, good breakfast, excellent location

Air-conditioner was working not well in my room - even at hi-speed with 10 degrees the air was just slightly cool. Yet, my colleague in another room said that his A/C was chilling

2.5

Jun 2022

good hotel and friendly stuff but with some mandatory renovation issues!

spacy room, free upgrade, clean and comfy bathroom, nice breakfast, friendly stuff in the entire hotel and facilities, outside pool very nice and the sauna

old Interieur, furniture/sofa broken/ripped off we had a smoker room although we booked a non smoking room- that was the worst

3.0

Jun 2022

do not order dinner - you will not have a choice of dishes too big portions of tasteless food

excellent staff

the engineering service is poorly qualified and does not control the technical condition of the bathrooms in the hotel rooms. good breakfast, but the chef needs to be changed - we ordered lunch and dinner at the hotel restaurant a couple of times - the quality did not correspond to the status of the hotel at all do not order dinner - you will not have a choice of dishes and the quality will be low the hot water tap is connected arbitrarily - it can be on the left or right in the washstand, the water outlet is very poor quality - in hotels two stars are better

3.0

May 2022

Pleasant

Got smoker room without options to change. Enjoined stench all night.

FAQs

How much does this hotel cost compared to others in Kazakhstan?

The average price for a rental in Kazakhstan is R 728 per night. This rental is R 368 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Renaissance by Sulo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Renaissance by Sulo. Enjoy the water!

Is Renaissance by Sulo pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Renaissance by Sulo?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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RRRR

Renaissance by Sulo

Hotel in Kazakhstan

Reasons to book

About this hotel

Amenities

Map of Kazakhstan

Available Rooms

Deluxe Double Room

Deluxe Twin Room

Executive Suite

Superior Suite

Presidential Suite

Renaissance by Sulo

Hotel in Kazakhstan

Reasons to book

About this hotel

Amenities

Map of Kazakhstan

Available Rooms

Deluxe Double Room

Deluxe Twin Room

Executive Suite

Superior Suite

Presidential Suite

Reviews

FAQs

How much does this hotel cost compared to others in Kazakhstan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Renaissance by Sulo pet friendly?

What amenities are available at Renaissance by Sulo?

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