Neptune Beach Resort - All Inclusive

View (from property/room), Swimming pool

3.8

Good(20 Reviews)

Resort in Mombasa

4-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located on the silver sands of the Bamburi Beach, Neptune Beach Resort offers comfortable accommodation and an outdoor pool. Boasting a terrace with view of Indian Ocean, it features large reception and hallways. Free Wi-Fi is available in all areas..

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Beachfront or waterfront

Garden

Family friendly

Map of Mombasa

Nearby attractions

PrideInn Paradise Beach Resort & Spa

Available Rooms

1 Double or 2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Neptune Beach Resort - All Inclusive

RRRR

3.8

Good(20 Reviews)

Resort in Mombasa

4-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Beachfront or waterfront

Garden

Family friendly

Map of Mombasa

Nearby attractions

PrideInn Paradise Beach Resort & Spa

Available Rooms

1 Double or 2 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double or 2 Single • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(20 Reviews)

100% verified reviews

3.5

May 2024

bon sejour dans l ensemble

la télé aucune chaine européenne tout anglais

3.5

Oct 2022

Good

Amenities Entertainment Staff were great and helpful

0.5

Oct 2022

We will not recommend this hotel.

Beach side Activities

Poor customer handling and no guidance provided on arrival. They don't treat customers equally and they show special preferences towards Europians.

3.0

Jul 2022

Our stay was comfortable however the menu needs to be improved.

Excellent staff always helpful and smiling

Improve the menu. Rooms need to be refurbished.

5.0

Jun 2022

Exceptional

lovely place for a short getaway, staff are very attentive and always seemed positive! looking forward to my return already.

5.0

Jun 2022

looking forward to my return

awesome experience.

nothing

4.0

Jun 2022

as a family we really enjoyed our stay in hotel until the last day, it was like our second home.

location of the hotel and environment

cleanness, food, entertainment and staff ( very professional)

5.0

Apr 2022

Relaxing, fun, enjoyable

Breakfast was good.

Closing the pool very early.

3.5

Nov 2021

Overall good

Scenery beautiful, meals good, courteous staff save for the incident at reception at check out.

The bills were not handled in a transparent manner. Hotels I have been to at that high level of Neptune, you deposit money at checkin at reception and on last day of check out, you are given bills showing accommodation at the agreed rate, meals if not full board and bar bills. You get refund or top up depending which side it turns out. At Neptune, I was just told the bills are fully covered, no documentation to break down my bills to show how I spent 900 USD! In my own calculations, accommodation all inclusive was usd 880 and I took bottled water at kes 400 and tots of amarula at kes 700 only. I am sure these extra bar bills do not equal to usd 20 or equivalent in KES. Though small amount which I ignored but the qesture was totally wrong, even if kes 1,000. This spoilt our 5 day good stay as we checker out. Also upon knowing check out date, remind guests at reception the previous day about travel readiness especially guests outside Kenya to do covid test, even go extra mile arrange with Premier hospital at the guest cost to do the test so guest have a smooth stay and fly back. That way I I.sure they will come back since these covid requirements are new guests can easily forget like us and we had to do a last minute run around to do test etc. Thanks

4.0

Oct 2021

Overall excellent stay

Excellent location

Breakfast was monotonous, same things every morning

0.5

Oct 2021

Unhappy

Not happy with the service when i reached was made to pay twice though i showed them my receipt

0.5

Jan 2021

Very bad

I won't like it and will never recommend to anyone

Nothing

0.5

Dec 2020

Poor. You won't see me there

I was on all inclusive but I was denied lunch on the last day

Better language by the reception staff

4.0

Dec 2019

A brief lovely experience at the Neptune Beach Bamburi.

We received a smile from all the staff we met and who served us. The "All Inclusive" part of the deal was a WOW!!! if we had not asked what it was, we would'nt have known despite tying the 'all inclusive' ribbons round our wrists. We received a great explanation what it meant and what was included in it. After landing into this hot and humid town, we needed the bottomless juices throughout our stay in Mombasa. They did us great until we left. The children had a couple of rounds on the food, after three or four months in boarding schools, I thought why not enjoy themselves.

As soon as we arrived, I liked the fresh juice we received but the cold towels.....No... No....no! I do understand some guests prefer ice cold towels but I would think the hot towels will kill all the germs and dirt guests have accumulated during their long journeys. It would be good to ask guests what they preferred before they are given what they do not like. The hot towels kill germs, clean hands and sanitize. For this, do a research among your guests and see what they would opt for. The cold towels I noticed are also in other coastal towns may be it is because of the humidity but still, I would prefer hot towels, personally.

FAQs

How much does this resort cost compared to others in Mombasa?

The average price for a rental in Mombasa is R 1,327 per night. This rental is R 74 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Neptune Beach Resort - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Neptune Beach Resort - All Inclusive. Enjoy the water!

Is Neptune Beach Resort - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Neptune Beach Resort - All Inclusive?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Garden · Pool · Kitchen or Kitchenette

Looking to create some memories in Mombasa? Look no further than our Apartment hotel, Cowrie Shell Beach Apartments Official. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Neptune Beach Resort - All Inclusive

Resort in Mombasa

Reasons to book

About this resort

Amenities

Map of Mombasa

Nearby attractions

Available Rooms

Neptune Beach Resort - All Inclusive

Resort in Mombasa

Reasons to book

About this resort

Amenities

Map of Mombasa

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in Mombasa?

Is parking included with this resort?

Is there a pool at this resort?

Is Neptune Beach Resort - All Inclusive pet friendly?

What amenities are available at Neptune Beach Resort - All Inclusive?

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