Hotel Serpiano

3.7 / 5.0

Good(392 Ratings)

Hotel in Canton of Ticino

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Serpiano is set in the heart of Monte San Giorgio, 650 metres above Lake Lugano. It features an indoor pool and a hot tub in the spa area.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Canton of Ticino

Nearby attractions

Parco Ciani

10.6 mi

Ponte Tibetano Carasc

Available Rooms

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 204 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

Hotel Serpiano

RRRR

3.7 / 5.0

Good(392 Ratings)

Hotel in Canton of Ticino

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Serpiano is set in the heart of Monte San Giorgio, 650 metres above Lake Lugano. It features an indoor pool and a hot tub in the spa area.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Canton of Ticino

Nearby attractions

Parco Ciani

10.6 mi

Ponte Tibetano Carasc

Available Rooms

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 204 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 204 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(392 Ratings)

100% verified reviews

4.5 / 5.0

Jul 2023

Perfect view of the lake Lugano from the restaurant Terrasse! Great prosecco and food!

At the reception, spa and restaurant they were all really prompt and helpful. Very friendly atmosphere!

3.5 / 5.0

Jul 2023

Great view, super friendly staff, pretty comfortable stay though facilities and room details are very outdated and a bit

Staff are very nice and super accommodating. Pool was a great temp and clean and large enough to do some laps in. View over the lake and through the valley is unmatched.

Could be cleaner a little cleaner (not bad though): toilet was a but dingy, marks on the walls. Main thing is the place is really in need of some upgrades. No outlets to charge phones, etc. next to the bed. Only one was hidden by bed and we had to pull the bed out to get to it. Maybe invest in bedside tables with built-in charging ports? In general, place appears to have been built in the 70s, not been updated, and looks and feels like it.

3.5 / 5.0

Jul 2023

Good

It’s the second time we visit this hotel. We like the facilities and the staff is usually nice.

At the end one employee wasn’t nice when we wanted to double check our reservation, due to an additional cost because it seems that at the time of the reservation we forgot to put our daughter’s age. We totally understand but we wanted to check before paying and she was speaking at a high volume, very unprofessional and unpleasant. And the end we paid and wished her a nice day, to which she replied have a nice day if you can. This is completely unacceptable for a person that works in customer service.

2.5 / 5.0

Apr 2023

Average hotel in a nice setting, great dinner.

SPA area: sauna, steam bath, relaxation room, massage room, indoor swimming pool and jacuzzi Restaurant (dinner): very very impressed. Bread basket with olive bread was fantastic to tamper our hunger initially. For mains we got Ossobucco and Steak and both dishes were very well executed. The cheese board (Menu Ticino) was bigger than expected and we ended up sharing (it was a very large 1-person portion). The dessert that came in Menu Ticino was mistaken, but quickly corrected when we brought it to the attention of the waiter. Service a little slow. Plenty of parking spaces. Complimentary water in room at arrival. Fridge available in room. Hairdryer in the bathroom.

Hotel: in need of TLC. The rooms are outdated, but functional. We got a little room on the side wing, but still had the view of the mountains and even some lake. The beds were ok. The bathroom also outdated, but satisfactory. SPA Robes are extra and cost 10CHF. Towels for SPA are available in rooms only. Restaurant (breakfast): very disappointed. The coffee is not great. Porridge is cold and has a ton of sugar in it. Cereal selection not bad. The meats were ok. Cheeses not great. Bread selection good. Loads of fruit, for those who eat it. Scrambled eggs not available at the buffet. The hotel was not full and a room upgrade would have been nice. Location is quite remote and might be a stressful drive to unsure drivers. No kettle in room available.

4.5 / 5.0

Nov 2022

a very unique location and good facilities, dont skip having breakfast outside

location, great views, indoor facilities, internal desing of the hotel

a little bit costy for what you get, isolated so hard to reach

3.5 / 5.0

Aug 2022

Best view in the middle of superb nature

best view ever from the main restaurant

4.5 / 5.0

Aug 2022

Lovely hotel

The hotel facilities were great - the indoor pool, sauna, steam room and spa were lovely but also the bar with stunning views over Lake Lugano was breathtaking. The staff were all really friendly. Although the hotel looks a bit dated from the outside, they've done a lovely refurbishment inside

The food and drinks at the hotel were expensive which is expected of Switzerland but I found them to be more than other restaurants we went to nearby (but had to drive to) so we tended not to have dinner at the hotel. The hotel is very remote so we luckily had a car and I would definitely recommend having one

4.0 / 5.0

Jul 2022

Spent only one night in passing. comfortable rooms and a stunning view for the evening drink!

wonderful location with a fantastic view over lake lugano

the room was a bit hot since there was only a fan and no air condition

2.5 / 5.0

Jul 2022

Do not go there during the summer! No air conditioning. The rude lady on reception. Lunch is poor. But the breathtakin

fantastic view on the lake. location

no air conditioning, old facilities, not clean

4.5 / 5.0

Jul 2022

Superb

stunning views, quiet, beautiful surroundings

4.5 / 5.0

Jul 2022

Very friendly staff. Thank you again!

Very friendly and helpful staff. We traveled with a baby. They helped us to find a local babysitter, gave us a travel bed and generally were very understanding and kind. The food at the restaurant was delicious (especially the local recipes). On top of that the view was amazing.

4.5 / 5.0

May 2022

great time it's definitely my place to sleep in ticino. cant recommend a better one

the place is located in the middle of the bushes, and offers a stunning restaurant with view on the lake ... at breakfast they serve spring water purified with stones

breakfast was ok but could have been better, i would have loved if there was more vairety of choice with some more healthy food. restaurant offer for lunch could be a bit more various

3.0 / 5.0

Apr 2022

Pleasant

Food was not as expected. I would have hoped a better quality. It’s seems to me that my Lasagna was coming straight from the Microwave!!!

5.0 / 5.0

Aug 2021

Exceptional

The view was amazing, super nice staff, delicious food,...

No airconditioning

3.5 / 5.0

Aug 2021

Normal (but beautiful lake view)

- Breathtaking view at the lake - Nice balcony view on a beautiful park - Calm location - Big swimmingpool and nice little sauna (both for free)

- Extreme high prices food/ drinks (1 french fries €10, 1 meal €40, glass of wine €8) - À la carte: very little to choose from - Breakfast: very little to choose from and every day the same - Hot tub: not hot, same temperature as swimming pool - Bed: not comfortable - Kids: nothing for kids - Hotel: in the middle of nowhere

2.0 / 5.0

Jul 2021

Good place to disconnect. But not best value for money

Spa Views Calm Forest around Desert

It is really in the middle of nowhere Great place if you want to disconnect completely I found the room lacking stuff like coffee/tea kettle, small bed, TV only with few channels Restaurant food is quite expensive for what it is It has tons of waiters running around but when you ask for the bill, you have to go to cashier. Crazy. For a menu at 45 CHF I found it not great service Breakfast buffet is ok but not justifying the price. Queue at the coffee machine Only 2 bus per day to go to Mendrisio

5.0 / 5.0

Jul 2021

Exceptional

Perfect location and wonderful staff!!

2.0 / 5.0

May 2021

The location is beautiful but the hotel was below our expectations.

Good location and a beautiful view.

The room was simple but ok, cleaning could have been improved. The towels were old and frayed. Seeing the pictures we expected the restaurant to be very gourmet, but it wasn't the case. The service was very poor and slow. On the first day, they took more than one hour to bring our starters and tried to serve me dessert before the main dish, a total disaster. After we complained they improved timing on the second day. Breakfast was chaos, they took a long time to reset the tables and many guests went to fetch their own napkins and placemats. They also took too long to replace the food and there was a lack of glasses, cups, and cutlery. One day the coffee machine was out of order. It seemed to me that they were not prepared for the number of guests they had. A pity...

5.0 / 5.0

Apr 2021

Exceptional location

Ms. Pascale, Front Desk Mgr, went beyond her call of duty to straighten out some issues and this made our stay “one to remember”. Thank you Pascale 🙏👍🙏

Hotel guests having eaten at the restaurant were told that charging consumption at the restaurant were not permitted...... guest were not advised of this.

4.0 / 5.0

Sep 2019

Good

The showerhead of our room could not offer water with constant temperature. The bed was also a big harder than normal. My husband could not sleep well whole night.

FAQs

How much does this hotel cost compared to others in Canton of Ticino?

The average price for a rental in Canton of Ticino is R 2,433 per night. This rental is R 1,106 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Serpiano. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Serpiano. Enjoy the water!

Is Hotel Serpiano pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Serpiano?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, parking, and laundry.

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Palace Grand Hotel Varese

Hotel

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4star

1 single bed

Garden · Pool · Pets allowed

This Hotel in Canton of Ticino, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!

RRRR

Hotel Serpiano

Hotel in Canton of Ticino

Reasons to book

About this hotel

Amenities

Map of Canton of Ticino

Nearby attractions

Available Rooms

Hotel Serpiano

Hotel in Canton of Ticino

Reasons to book

About this hotel

Amenities

Map of Canton of Ticino

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Canton of Ticino?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Serpiano pet friendly?

What amenities are available at Hotel Serpiano?

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