Grupotel Cinco Plazas

8.4 / 10.0

Outstanding(3,047 Ratings)

Apartment in Puerto del Carmen

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this apartment rental

Located within 400 metres of Puerto del Carmen Beach and 1.4 km of Playa de los Pocillos, Grupotel Cinco Plazas provides rooms with air conditioning and a private bathroom in Puerto del Carmen.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Puerto del Carmen

Nearby attractions

Parque Natural de Corralejo

Caldera de Los Cuervos

8.7 mi

Available Rooms

One Bedroom Apartment (3 adults + 1 child)

1 Sofa • 2 Single • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment (4 adult + 2 Children)

2 Single • 1 Sofa • 2 Single • 602 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Studio (2 Adult)

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio (1 Adult)

2 Single • 269 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment (1 Adult)

1 Sofa • 2 Single • 452 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

RRRR

Grupotel Cinco Plazas

RRRR

8.4 / 10.0

Outstanding(3,047 Ratings)

Apartment in Puerto del Carmen

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this apartment rental

Located within 400 metres of Puerto del Carmen Beach and 1.4 km of Playa de los Pocillos, Grupotel Cinco Plazas provides rooms with air conditioning and a private bathroom in Puerto del Carmen.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Puerto del Carmen

Nearby attractions

Parque Natural de Corralejo

Caldera de Los Cuervos

8.7 mi

Available Rooms

One Bedroom Apartment (3 adults + 1 child)

1 Sofa • 2 Single • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment (4 adult + 2 Children)

2 Single • 1 Sofa • 2 Single • 602 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Studio (2 Adult)

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio (1 Adult)

2 Single • 269 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment (1 Adult)

1 Sofa • 2 Single • 452 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.4 / 10.0

Outstanding(3,047 Ratings)

100% verified reviews

5.0 / 10.0

Oct 2024

probably never go back

visited here 3 times in 1 year. no hot water but they fixed it. kettle broke. brought another but drinks tasted of plastic. microwave didn’t work. reported twice but no response. cleaner didn’t come as much as previous times. towels were horrible. horrible brown colour and paper thin. has a cockroach in room.

8.0 / 10.0

Aug 2024

Very enjoyable, close to everything

Clean and good location

Hill up from the strip and one reception staff was not the most helpful

4.0 / 10.0

Jul 2024

Room with a disgusting view

The apartment was very clean. It looked like nobody had ever stayed there before. Contained everything that you needed for a self catering holiday. Good facilities in the main building, however pool and bar closed very early. I asked to speak to thr manager and asked for complimentary late checkout due to the apartment being so poor. They agreed and it.made our final day a lot better.

We booked our stay in January, we arrived at around 6pm and check-in was prompt, however the receptionist didn't show us correctly where our room was located, so we walked around for 30 minutes with suitcases and tired children and eventually a staff member led us out through the yard to what I can only describe as an overflow room. It was out of the complex and steps up from the street. The view from the apartment was horrendous - the balcony was over the bottle yard and bins. The back was of an alley with skips. Thankfully, we were only there for 2 nights as it was disgusting. They refused to move us. The room had no way of locking the front door from the inside so the children could just pull the handle, and they would be out on the street. It was very unsafe, but the receptionist didn't care. The sunbeds were all broken. they definitely need replacing. While we were there, my children complained that there was poo in the pool. I called over the lifeguard, and yes, it was. That put the pool out of action for our last day.

7.0 / 10.0

Jul 2024

Bien. Cómodos y tranquilos

No hemos tenido tal servicio

El amontonamiento de gente en la piscina. Nosotros no la hemos utilizado.

8.0 / 10.0

Jun 2024

Great location clean apartments

Didnt eat in onsite restaurant

Pools were extremely cold and i thought one of them was heated . This was not the case

7.0 / 10.0

Jun 2024

Great location however sunbed situation awful!

TOWELS ON SUNBEDS!!!!!! unless you put your towel out the NIGHT before or get up at 4am you have absolutely no chance of getting a sunbed! totally ridiculous, never seen anything quite like it! i assume Cinco have given up trying to stop it, or don't care. this is the only reason i wouldn't go back there.

5.0 / 10.0

Jun 2024

Ok -ish

It is very central

There were 2 signle uncomfortable beds. Not much room in the apartment. Spent 5 nights there would have not been able to stay 10 to 14 nights there as very cramped. On the plus side its very clean and staff are friendly.

1.0 / 10.0

Jun 2024

Stressful!

Good pool area but no sunbeds available

Sofa bed was not fit for an adult and cockroaches all in the room including bed to the point we had to leave and pay for somewhere else - no refund issued as of yet

6.0 / 10.0

Jun 2024

We would recommend to stay here ✔️

It’s location..A/C works perfectly..We stayed in a good big corner one bedroom apt…

It was clean but needs some upgrading.Kitchen press(rubbish) would not close,seal on shower door beside the toilet needs to be fixed,pull out bed did not exist it was two couches where you removed the back cushions..Disappointed there was NO entertainment etc Saturday and Sunday!! Also 15:00 check in a pain when we arrived at 10:45am …

8.0 / 10.0

Jun 2024

Perfecto realización calidad / precio

La situación en la que se encuentra, si quieres un apartamento con piscina, y que a la vez esté bien situado para moverte por puerto del carmen

Los horarios, se ve que está pensado para el turismo extranjero, más que para el nacional

6.0 / 10.0

May 2024

IM Lanzarote

La ubicación era genial

Las camas, un horror de colchón y almohada, muy deformados, hemos venido con la espalda rota. Además era dos camas y no se podían juntar, la mesita estaba en la mitad anclada a la pared.

10.0 / 10.0

May 2024

Bien

La ubicación

Faltaba luz en la habitación. Si quieres cocinar y es de noche, está un poco complicado.

10.0 / 10.0

May 2024

We had an amazing holiday here

Loved that it was very close to everything, the strip, restaurants and bars. It was very family friendly. Great facilities

Pool closed a little early

10.0 / 10.0

May 2024

Excellent, will definitely be back.

Everything

More towels in the apartment would have been great.

8.0 / 10.0

Mar 2024

Prettige accommodatie met leuke zwemgelegenheden.

Mooie grote appartementen, veel soorten zwembaden. Fijn dat ook 1 verwarmd is bij minder weer. Heel leuk splash gedeelte. Echt een aanrader met kinderen!

Handdoekje leggen. Bedjes van de andere zwembaden werden zelfs meegenomen naar het grote zwembad. Broodjes bij het ontbijt kon verser. Weinig afwisseling bij het ontbijt. Gehorig. Je hoort letterlijk wat de buren zeggen.

6.0 / 10.0

Mar 2024

Ok for a week .

It was clean and spacious. The shower was hot and powerful. Good location.

No work surface in the kitchen area. No non slip shower mat. The balcony was in the shade in the evening.

8.0 / 10.0

Mar 2024

Ein tolles Hotel in spitzen Lage

Die Unterkunft ist super schön. Der Preis unschlagbar. Direkt neben dem Hotel ist ein Supermarkt und ein paar Meter weiter die Einkaufsmeile. Das Zimmer hatte alles was man benötigt und war sehr groß, wir waren super zufrieden!

Das einzig negative ist nur gewesen, dass wir uns bei der Abreise verspäteten und ich halbnackt im Raum stand und der Raum schon kontrolliert wurde währenddessen, ich denke das Personal stand unter Zeitdruck.

5.0 / 10.0

Feb 2024

Poolside apt noisy

Location

9.0 / 10.0

Feb 2024

It was a very good experience in a top class resort for the price.

Overall we were very happy with the property and experience. The cleaning staff were lovely and changed towels almost daily. We had the 1st floor so there was some noise from the apartment below. The pool, pool bar and location were excellent. We had no issue with sun loungers either. We worked remotely and were not bothered by excess noise. I will definitely be back and recommend without hesitation

Could not fault anything.

10.0 / 10.0

Feb 2024

Very great relaxing Holiday exactly what we wanted.

Didn't dine on site no problem just dined out and in apartment.

We enjoyed our stay and pool area.so we liked everything and location is great to get to the strip.

2.0 / 10.0

Feb 2024

Mal

Las camas no tenían bajeras el sofá roto la tela,los colchones hundidos no se podía ni descansar.

7.0 / 10.0

Feb 2024

Lovely comfortable clean great facilities and location

Everything you need at doorstep. Clean comfortable beds

We had cockroaches but complained to reception and it was dealt with. You can tell the hotel staff are sick of dealing with tourists. Sometimes felt as if we annoyed them and they let us know we annoyed them. Little bit of a hill but didn’t turn us off

9.0 / 10.0

Feb 2024

Three woderful weeks with convenient visits to a large number of beautiful and interesting places.

Nice architecture with good looking buildings and a spacious plaza with a large, nicely lit pool in the evenings. Short walk to a magnificent beach. Free parking always available on a side street close by.

The illumination in the living room (in particular the kitchen part) and the location of the electric plugs.

9.0 / 10.0

Feb 2024

Buona posizione e ottimo soggiorno

Posizione e colazione

Poteva essere più pulita la camera

8.0 / 10.0

Feb 2024

I enjoyed my holiday, the staff worked hard to make my stay good.

Breakfast was quite good, but I would have liked more fresh fruit.

It was unfortunate that a crowd of people arrived on my second day that drank to excess (from when they got up in the morning until they went to bed) and were very loud and disruptive. They totally changed the atmosphere around the pool area and annoyed the other guests. Several of us complained to the Tui Rep and the reception staff who did speak with the people involved, and although curtailed somewhat, they were still loud and drinking alcohol and were disrespectful to the other guests around them. I wonder if drinking alcohol around the pool area could be limited in some way?

9.0 / 10.0

Feb 2024

Very enjoyable

Very central

Great location

7.0 / 10.0

Feb 2024

Nice location good value for money

Excellent location just a 5 minute walk down to the beach and all bars and restaurants Lovely pool areas Big supermarket next door to the property

WiFi was very poor Had an issue with ants inside the apartment

8.0 / 10.0

Feb 2024

pratique

grandeur de l'appartement, le réceptionniste, proche de l'aéroport et de la plage et des restaurants

complexe touristique, le voisin du haut qui déménageait ses meubles !

8.0 / 10.0

Feb 2024

Would absolutely stay here again, perfect for my baby to crawl around the splash park.

Ground floor apartment overlooking the splash park was extremely convenient for my family and young daughter. Facilities in the kitchen were excellent for sterilising baby bottles

The beds in our room (1101) are in need of some new mattresses

7.0 / 10.0

Feb 2024

Bon hôtel

C'est une belle chambre / suite, dans un complexe touristique.

Le rapport qualité / prix. On trouve équivalent moins cher ailleurs.

9.0 / 10.0

Jan 2024

Excellent property.. ideal location

Location

5.0 / 10.0

Jan 2024

One week stay review

Location was good and room very spacious however got no sun at all in this room

Room did not get sun. The rooms to the right of the pool do not get sun

7.0 / 10.0

Jan 2024

Ni muy bien ni mal

Los exteriores como la piscina y la zona de chorros de agua nos gustaron, hubo un par de días que vimos que había actividades como espuma y musica en la piscina. Muy bueno para familias. El acceso a los apartamentos bajos está muy bien. Es un sitio tranquilo por la noche y no sufrimos molestias para dormir. Muy cerca de la playa y la zona de ocio del paseo marítimo.

No tiene parking. Demasiado enfocado al turismo extranjero…por lo que por ejemplo los horarios no nos gustaron, ya que cerraban el restaurante a las 8 de la tarde, y todos los locales de alrededor es lo mismo… ningún restaurante de comida local… En persona el apartamento nos pareció mas viejo de lo que mostraban las fotos, y la limpieza era regular, las toallas estaban viejas, no había ningún producto de aseo o limpieza…y en una ocasión el personal de limpieza entró sin que lo indicaramos y nos colocaron y tocaron nuestras cosas como quisieron (comida, ropa…) algo muy desafortunado y al quejarnos nos dijeron que el personal era nuevo y que no sabían…

10.0 / 10.0

Jan 2024

Brilliant

24hr reception

7.0 / 10.0

Jan 2024

Decent stay

This accommodation met my basic needs easily. The 1 bedroom apartment was clean and large for 1 traveler. Great location for walking, close to the beaches, shopping and dining options. Small massage shop across the street and grocery store on the property. Larger grocery store right next door.

Noise early (sounded like kitchen noise) in the morning by workers either for the property or the property next door and truck traffic (rm # 3131).

8.0 / 10.0

Jan 2024

Lanzarote January holiday

Easy to find and central location to puerto del Carmen

Small issue with WiFi in our room which kept logging off on us but not a major issue.

9.0 / 10.0

Jan 2024

Always a great stay with Cinco, we come back regularly

Clean, lovely apartments that have everything you need, big pool great for swimming lengths lovely kids pool, great to have courtesy shower rooms when you are flying out on a evening flight

Couldn’t do a late check out as it was too busy

7.0 / 10.0

Jan 2024

Cinco plaza is a good location it’s clean and good for families

Very clean good pools and facilities

Clean good service

10.0 / 10.0

Jan 2024

Enjoyed our stay & hope to come back to stay in same property.

Cleanliness, helpful staff , location , quietness at night

FAQs

How much does this apartment cost compared to others in Puerto del Carmen?

The average price for a rental in Puerto del Carmen is R 1,880 per night. This rental is R 176 less expensive than the average.

Is parking included with this apartment?

Parking is not specified as an available amenity at Grupotel Cinco Plazas. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Grupotel Cinco Plazas. Enjoy the water!

Is Grupotel Cinco Plazas pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grupotel Cinco Plazas?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and balcony or patio.

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8.6 / 10.0

Outstanding(1,801 Ratings)

Hotel Floresta

Grupotel Cinco Plazas

Apartment in Puerto del Carmen

Reasons to book

About this apartment rental

Amenities

Map of Puerto del Carmen

Nearby attractions

Available Rooms

One Bedroom Apartment (3 adults + 1 child)

Two-Bedroom Apartment (4 adult + 2 Children)

Studio (2 Adult)

Studio (1 Adult)

One-Bedroom Apartment (1 Adult)

Grupotel Cinco Plazas

Apartment in Puerto del Carmen

Reasons to book

About this apartment rental

Amenities

Map of Puerto del Carmen

Nearby attractions

Available Rooms

One Bedroom Apartment (3 adults + 1 child)

Two-Bedroom Apartment (4 adult + 2 Children)

Studio (2 Adult)

Studio (1 Adult)

One-Bedroom Apartment (1 Adult)

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Puerto del Carmen?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Grupotel Cinco Plazas pet friendly?

What amenities are available at Grupotel Cinco Plazas?

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