Oaks Cairns Hotel
4.1
Excellent(2,249 Reviews)Hotel in Cairns
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in the heart of Cairns on the Esplanade, Oaks Cairns Hotel is a short walk from the beachfront boardwalk and Cairns Esplanade Lagoon, as well as restaurants and bars.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Wheelchair accessible
Beachfront or waterfront
Family friendly
Map of Cairns
Available Rooms
Hotel Room - Internal
1 King or 2 Single • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Hotel Room
1 Queen or 2 Single • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Hotel Room with Ocean Views
1 King or 2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Hotel Room
1 King • 452 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom - Dual Key
2 King or 1 King • 624 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(2,249 Reviews)100% verified reviews
4.1
THE ONLY HIGHLIGHT OF OUR STAY WAS THE BREAKFAST AND THE VERY FRIENDLY STAFF DURING BREAKFAST.
WHEN I HAD SPECIFICALLY ASKED FOR A ROOM WITH AN OCEAN VIEW WITH BALCONY AND HAD INITIALLY BEEN GRANTED THIS AND THEN TO BE TOLD NOT POSSIBLE AND THAT WE WOULD HAVE AN 'INTERIOR ROOM' WITH NO WINDOW WE IMMEDIATELY MADE CONTACT WITH RECEPTION AND TOLD WE HAD TO UPGRADE WITH A FURTHER $60.00 CHARGE. WE ACCEPTED THIS AND UPON ARRIVAL WE WERE GIVEN A ROOM STILL WITH NO WINDOW BUT A GLASS OUTLOOK TO THE STREET AND A LITTLE OF OCEAN. I HAD WANTED THIS STAY TO HAVE BEEN EXTRA SPECIAL AS WE WERE CELEBRATING OUR 49TH WEDDING ANNIVERSARY! WHEN WE ENTERED OUR ROOM WE HAD 2 SINGLE BEDS!!!!! I WAS BEYOND SHOCKED AND CLEARLY FRUSTRATED WITH THE WHOLE BOOKING AND VOWED TO NEVER STAY AGAIN. THE ROOM ITSELF WAS CLEAN, BUT NO WATER IN FRIDGE! I WAS NOT GAME TO ASK FOR ANY IN CASE WE WERE CHARGED AGAIN. I DID RECEIVE A PHONE CALL FROM RECEPTION APOLGIZING FOR THE 2 SINGLE BEDS BUT THERE WAS NO MENTION OF A CHANGE IN ROOM ONLY A $40.00 DEDUCTION FROM THE "UPGRADE" WE HAD TO PAY. PARKING WAS ANOTHER ISSUE. WE HAD TO PAY A FURTHER $20.00 FOR PARKING OR LEAVE OUR CAR IN THE STREET. WITH THE CRIME RATE SKYROCKETING IN CAIRNS WE WERE NOT LEAVING OUR CAR IN THE STREET. SO WE HAD TO USE THE PARKING IN THE NEXT BUILDING WHICH MEANT LUGGING OUR LUGGAGE ETC FROM 2 DIFFERENT LEVELS. WE ARE 71YRS & 67YRS OF AGE AND THIS WAS ANOTHER DISAPPOINTMENT TO OUR SPECIAL WEEKEND AWAY.!
RECEPTION HAD 2 LADIES, ONE WAS VERY HELPFUL(SHE RUNG OUR ROOM TWICE APOLOGIZING FOR THE ERRORS MADE DURING BOOKING) BUT THE OTHER WAS NOT HELPFUL, CURT AND DEFINITELY NOT WELCOMING.
4.1
Central position and roof top bar was excellent. Service at the rooftop bar was excellent too.
I stayed a week so rubbish piled up in my room. They need to collect rubbish at least once during my stay.I wanted a few more pods of coffee. The grim male attendant wanted me to pay for them. On principle I wouldn’t pay extra, after all I was staying for 7 days.
Next time I will book 4 days and then book 3 days so room is serviced, rubbish is taken, clean towels offered and coffee pods replenish. I wanted to book an excursion but staff had no idea. I then wanted a shuttle to get to Port Douglas. Staff had no idea.
4.1
The location is awesome. If you're staying here you don't have to hire a car.
The Room was ok and clean. I paid the premium price for sea view and all but it was just ok not that great as i expected. I was given room in third floor where there was 4th floor available on the hotel. The parking is $20/night. Overall stay was nice. In average rating its 8/10.
4.1
Check-in staff member was lovely, she gave us good recommendations for nearby restaurants and was great on check out.
No issues, the stay was great
4.1
The location in relation to the waters edge was great.
The hotels only one entrance was right next to Mc Donalds where everyone is sitting on the steps, smoking etc. The elevators were quite slow to come down/up, open and close.
The parking was quite disappointing, you pay $20/ day for 1 car park on the roof top but you have to go up and down the elevator to get to the one main door and then walk up (where cars drive and is quite steep) to get to your car. There is no stairs or elevator access to the carpark. There is minimal parking on the street near accomodation making it quite hard if you do not pay for parking with them.
4.1
Everything, close to food and drinks.
Terrible pillows on the bed.
But I am fussy
4.1
Localización es excelente, a 10 minutos de todo (restaurantes, marina, tiendas…). La habitación es nueva, limpia y amplia. Restaurante con vistas espectaculares a la bahía.
Personal de recepción muy poco amable.
4.1
Sehr schöne und geräumige Zimmer. Top Lage an der Lagune. Tolles Dachterasse mit Restaurant. Alle sehr freundlich.
4.1
We stayed in an “internal” room. Very small and no window to outside provided complete quiet in a noisy part of town. Bathroom large and plenty of bench space.
With 2 cases in the room we could hardly move around the bed
4.1
Hotel’s location is perfect.
Breakfasts. Booked room with breakfasts and had to pay extra for drinks and meals more expensive than 20$ (which was about half of menu).
4.1
Nightmare to check in and parking.
Then found out our “included breakfast “ was for items on the menu to a $20limit and all the meals of course were over$20
Not impressed at all
Disappointed
Parking and check in
4.1
Absolutely best location and the staff were lovely. The room was a really decent size with a king bed. Would definitely come back.
One elevator for the whole complex wasn't the best but also, that's nothing the company can do.
4.1
Great location. Very handy to also have a restaurant on site with great food and view.
nothing. loved it
4.1
Aussicht roof terrace & breakfast
Nichts
4.1
Location
The lift was out of order, and I wasn't advised for that. My room was 4th floor. And the carpark was at next building.
4.1
So glad they had GF bread at breakfast and the rooftop restaurant/bar was great!
Nothing! All good!
4.1
Clean and close to everything
The rooftop bar is overpriced
4.1
Mooi schoon hotel, fijne bedden, super locatie. Rooftopbar geweldig, ontbijt was prima. Zeer vriendelijk personeel.
Niets.
4.1
Great location, comfy bed and friendly staff! Everything we needed on the first stop of our Aus road trip
Nothing, it was great!
4.1
location
room 300 doesn’t have windows
4.1
地理位置很好,去大堡礁很方便。
4.1
I loved the location, the facilities and I will be coming back.
That parking wasn’t included
4.1
All the road works at the front of the building...did not help getting to and from.
4.1
Nothing
Rooms very small
I asked for double bed and one single
Dry late they emailed and said only 2 single beds
I challenged them only to be told they do have no rooms to cater for a double/ single combination
I did not stay
4.1
Close to everything
No car parking
4.1
Location
They advertise as 2 bedroom apartments but it’s only 2 hotel rooms with a connecting door. Therefore you couldn’t make your own meals or enjoy a drink on a balcony. Very disappointed
4.1
The room was tidy and comfortable. Bathroom was huge. All that you could ask for. The rooftop restaurant was a highlight. Such amazing views and delicious food
4.1
Rooftop bar and restaurant, location, privacy
Not much
4.1
comfiest beds ever
4.1
inner city location - walk to everything
would like a mini bar option
4.1
we love that the Oaks is right in front of the lagoon, in the heart of the city. Our room was spacious and comfortable. it was our second stay.
it would help if the property has its own parking
4.1
All the things.
4.1
DIDN'T LIKE!!! THERE WASN'T MUCH AT ALL TO LIKE TO BE HONEST. and I hate to say that 'cause i hhaaattteee to whinge
The restaurant was above our room and every time someone moved a chair on the tiled floor it "refurberated" through to our room. Seemed to quiten around 10pm ish but started again just after 5.30a.m. The cleaners then seemed to think it ok to vacuum just outside our room at 7.00a.m.
The place has ONE lift for all their rooms which is extremely small and slow and NO parking, so Booking.com's explanation of "Public parking can be found nearby" is not clear enough.
Paid good money for an executive suite that you would struggle to swing a cat in with 'ocean views - huh? There are three very dirty, very small windows so hard to see anything through them.
The breakfast was extremely basic but the service was shocking. Firstly the FORGOT my husband breakfast completely, then the pineapple juice had gone off and I had ordered a half strength coffee which I then had to ask for 3 times before it was finally brought out and was basically hot milk so not drinkable.
4.1
all staff welcomed very well also room was so neat and clean.
n/a
4.1
Close to everything
Rooms very small
FAQs
How much does this hotel cost compared to others in Cairns?
The average price for a rental in Cairns is R 3,333 per night. This rental is R 1,546 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Oaks Cairns Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Oaks Cairns Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oaks Cairns Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, tv, and wheelchair accessible.
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