Balneo Complex & Spa Aquatonik
Hotel in Velingrad
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Balneo Complex & Spa Aquatonik is located in Velingrad, the spa capital of the Balkans. Located near Kleptuza Lake, it offers free usage of the spa's aquatonic mineral water pool, sauna, ice room and steam baths.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Velingrad
Available Rooms
2 Single or 1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
5.0 / 5.0
Страхотно преживяване, незабравимо спа. Вкусна храна, прекрасен изглед към планината!
4.5 / 5.0
Nice staff, hotel is great, the all pool is clean. My wife like massage,I like breakfast haha . We will come back.
5.0 / 5.0
We love it. The staff is very friendly and attentive to our needs. The hotel and the rooms are cosy. The swimming pools are clean and full with mineral water. The bar is next by and always open for a good fresh juice, coffee or cocktail while relaxing next to the pool.The wellness centre is great. Massages, treatment therapies as well as medical treatments. There is a kid's corner which our child likes a lot. We are regular guests since couple of years. Highly recommended!
1.0 / 5.0
Nice SPA facilities
This used to be our favourite SPA Hotel, but the place has gone completely downhill! Bad food; Too much chlorine in the pools and water was still dirty. Kids with floating devices in all pools.Mini bar with flat sodas and we had to pay for them!
2.0 / 5.0
Nothing.
Poor maintanance of the place, rude staff. Not a good value. Overcrowded.
4.0 / 5.0
The hotel has an outdoor pool opened at winter season and two indoor pools with lots of spa facilities. The outdoor winter pool was the key point for us and that was great. The hotel provided bathrobes for all guests including kids so it is possible to change in your room and go to the spa and pools area directly. We enjoyed saunas and relaxing room very much (it was a bit overcrowded in a middle of a day).
The main disappointment is the working hours of the pools. They closes the spa and the pools at 8pm. We had a late check-in and hoped to sit in a warm water outdoors to enjoy winter evening but we missed it.
3.5 / 5.0
The free parking lot and the spa services
The breakfast and the swimming pools
3.0 / 5.0
All the spa complex. A lote of varieties of spa treatments and very big choice of massages
The food was poor choise.
Very basic shoise of food and besides a few stuff, the majority of food is not tasty
5.0 / 5.0
A like everything a lot.
5.0 / 5.0
Near the forest,quiet place,friendly staff
Everything was perfect
4.5 / 5.0
The staff were very helpful and kind. They did everything they could to assist us with whatever we came up with. All desires were covered which made my day honestly.
I liked the fact that the spa center was clean and tidy. The safeguard's approach was well appreciated from my side.
All the meals, drinks and beverages were well planned and we were more than satisfied with them.
The indoor parking lot was a highlight.
Several minor things could be done on the site.
Things like finishing touches in the bathroom and corridor carpet renewal will be well appreciated.
4.0 / 5.0
Breakfast was almost the same every day. Fruits were very not fresh, yesterday's and a day before yesterday fruits were served. I did not take them, because they look very bad. And not sure that they were cleaned well.
Indoor and outdoor pools were not cleaned well. I asked people in reception, on SPAA reception and anyone did not know how often the water in pools is changed.
4.5 / 5.0
spa and swimming pools
n/a
3.0 / 5.0
the mattresses are old and very hard
the pillows were too soft, almost like no pillow at all!
4.0 / 5.0
we really liked all the spa facilities. could use some fixing and upkeep though.
some areas were a bit run down. bathtubs were dangerously high and you could easily slip. wished they offered shampoo and conditioner in bathroom.
4.5 / 5.0
Nice and clean indoor pools with warm mineral water. Nice outdoor pool. The room was very clean and spacious. There was a nice variety of meals for breakfast.
The outdoor pool was not cleaned from flies and leaves very often. The water was with perfect temperature, but if the dirty things were cleaned more often it would have been perfect.
4.5 / 5.0
The hotel is beautiful and clean; the rooms are spacious; the spa is amazing and we spent a lot of time there.
Although the restaurant is beautiful, the food was not the best. Our package included breakfast only, which turned out to be for the better. The breakfast included a variety of dishes but many of the ingredients were inexpensive and poor quality; the fruit were not well washed. Overall, we did not stay hungry but I am glad we did not have the all inclusive option. Upon arrival we decided to have lunch there. The chicken soup had a few pieces of chicken skins and bones in it; the beef dish had mostly fat and very little meat; the cold soup ( tarator) was tasteless. We decided to have lunch and dinner elsewhere the rest of our stay. Although the hotel was wonderful, I would not recommend the restaurant at all.
FAQs
How much does this hotel cost compared to others in Velingrad?
The average price for a rental in Velingrad is R 768 per night. This rental is R 126 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Balneo Complex & Spa Aquatonik. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Balneo Complex & Spa Aquatonik. Enjoy the water!
Is Balneo Complex & Spa Aquatonik pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Balneo Complex & Spa Aquatonik?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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