location

Worst experience with booking.com. several issues. First and most important issue is that I still have no received my refund from the property for the deposit. $300 was paid via zelle. On the website it states that it is a cash deposit. However, Christine who is the Host for the property gives you the option to to pay via zelle for no contact. I chose the zelle option and sent my $300 deposit via zelle on 04/27. my daughter and I checked on 04/30 and advised property we had left. Christine advised that once the cleaning crew verified no damage that we would received the deposit via zelle since we had paid it that way. That is standard procedure for most places so we said okay. we received a text from Christine at 727 on 04/30 verifying no damage and a full refund of the deposit was sent via zelle. I normally receive my zelle payments instantly but I did not with this place. I’m still waiting and it’s been 2 days. my bank who I use zellee through their app states nothing has ever been sent nor is anything pending. propeerty has become non responsive.She sent fake screenshots of a zelle deposit refund. This place also is smaller than advertised. it is extremely small and you can barely move around. paint is chipping off the furtinutee. the front door has a space so you can feel the outside. I have filed a complaint with booking.com in regards to the deposit and I would not recommend booking this property. very disappointed and angry that this property took advantage of myself and my daughter especially becuase we were there to look at the college she will be attending in the fall.

Christine welcomed us in person and explained the excellent coded, keyless entry system. The room had access to a back yard garden, a plus for tired travelers. The room was just what we needed, with a big closet. It was well equipped with Wi-Fi, TV and cable, cleaning supplies, clean towels and shower sundries. The generous supply of coffee was welcome and very valuable. The unexpected bottle of wine was a pleasant touch. Christine was great. Her response and communication was the best. Very professional, friendly and understanding. She went out of her way to make up for a difficulty that WAS NOT her fault!!! Even her mother came to help!

Communicative and available host, exceptionally clean room, very comfortable bed, bottled water and small snacks available, ample storage, hot shower with plenty of linens, quiet at night, had little problem finding available street parking near the property.

Nothing to complain about at all. Everything was above average.

it was perfectly located for me. Great location.. cafes, park.

Great for exploring the peaks and east subarbs of SF...some great sunrises and sunsets closeby with lovely views

Need a car or taxi to get anywhere conveniently, but very convenient for car parking

great location, comfortable and had everything thing we needed.

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