Kampala Serena Hotel
Hotel in Kampala
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kampala
Available Rooms
Deluxe Room
1 Queen or 2 Single • 505 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Room
1 Queen • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Sofa • 1 King • 1022 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 Queen or 2 Single • 505 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 Queen • 559 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
4.0 / 5.0
Hygiene , friendly staff and beautiful gardens
Quality of food for five star was disappointing and what you order is not what you got 😔
4.5 / 5.0
ambience
staff
location in heart of the city
rooms and washrooms needs to upgraded as the hotel is very old
5.0 / 5.0
Everything
Nothing
4.5 / 5.0
It was very green and good location. Staff were very nice too
N/a
5.0 / 5.0
Convenient and central location
5.0 / 5.0
Bed and breakfast
5.0 / 5.0
Everything
Nothing
4.0 / 5.0
well kept
3.0 / 5.0
gym, landscaping
air conditioning broken in my room
4.5 / 5.0
The staff
nothing
3.0 / 5.0
The staff were quite nice and pleasant. The breakfast at this hotel was quite delicious. This location relies greatly on its name and brand but it’s a very, very, very dated hotel.
The bathroom had stains everywhere. Also, the male staff in the spa area kept trying to touch my hands and I’m not sure why.
3.5 / 5.0
The room was very comfortable. The pool and grounds were lovely. They have a great room service menu.
It’s very expensive for what it is. The service really varied. Some of the meals we had were great and some were not good. Sometimes staff were attentive and friendly, but sometimes quite rude.
5.0 / 5.0
excellent
noise from functions in the grounds early morning loud music
2.0 / 5.0
Excellent Gym
Dated hotel
Needs to be refurbished
Not value for Money
Too much security it and out and so takes time to enter
5.0 / 5.0
The staff where absolutely amazing.
absolutely nothing
3.0 / 5.0
Central location, in large gardens. Spacious room and bathroom.
The check-in and check-out took ages. Despite the wide reception desk, there was only one person on duty. The concierge is also in and out, so difficult to find him. Staff in the corridors do not say hello when you see them and enter the lift before you.
4.5 / 5.0
strange smelling body lotion. iron box was not clean.
4.5 / 5.0
location and very comfortable with great gym and pool area
great staff
nothing
5.0 / 5.0
The staff, cleanliness, comfort and location in the heart of Kampala.
My experience was that guests who booked on Booking.com were accommodated in what seems to be an annex tucked away from other guests.
5.0 / 5.0
everything
5.0 / 5.0
the best Serene by far. green, calm and refreshing environment. it is secured. staff very hard working and friendly
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is R 959 per night. This rental is R 515 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kampala Serena Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kampala Serena Hotel. Enjoy the water!
Is Kampala Serena Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kampala Serena Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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