Novotel Mumbai Juhu Beach Hotel
Resort in Mumbai
5-Star Resort
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Novotel Mumbai Juhu Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Housekeeping is available on request.
Novotel Mumbai Juhu Beach Hotel offers 204 accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Catch some rays at the beach or spend the day relaxing at Novotel Mumbai Juhu Beach Hotel's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Housekeeping is available on request.
Novotel Mumbai Juhu Beach Hotel offers 204 accommodations with DVD players and minibars. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Mumbai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Mumbai
Available Rooms
Premier Room, 2 Twin Beds, Business Lounge Access, City View (High Floor)
2 Single • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, City View
1 King • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Twin Beds, City View
2 Single • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, Ocean View
1 King • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Twin Beds, Ocean View
2 Single • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
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Reviews
2.0
Disappointing. We had high hopes for this hotel as we were staying for a friend's wedding. Check-in was slow despite a number of staff being on the desk. When asking if we could speed up check-in as we were attending a wedding, we were asked to join a different queue. Eventually the woman managing wedding check-in agreed to check us in.
Bags were meant to be brought to the room. We waited but eventually got the bags ourselves.
Dirty! The hotel floors and rooms were dirty. They had not been vacuumed properly if at all, and the sheets had blood stains on them (noticed late at night) Gross. I did not feel like the hotel was taken care of. Rooms are dated. Hotel is also dated and needs refurb. Peeling paint etc.
We enjoyed the wedding as was catered by outside caterers.
Overall, I would not stay here again in its current state.
5.0
Lovely stay thanks
1.0
Service was terrible it took them 2 hours just to send a their address to be written on a paper. We asked for coffee mugs every evening and it took them over an hour to get us coffee mugs and plates to us. Lastly, the bed sheets were absolutely filthy with huge red marks on them! Not worth paying for this hotel considering how expensive the stay was just for 4 days terrible service overall 4/10 service
1.0
On arrival, our check in was prompt. The bedroom did not have a remote for the T.V called the reception, they said an engineer will come to our room. 15 minutes later, the engineer arrived and said he will get a remote and walked away. 20 minutes he came back with a broken remote. He then went away again and said he will get another remote. He did not return.. I called the reception and they said the engineer will be back in 5 minutes. Guess what? No engineer. Eventually fuming i went down to the reception desk and asked what is the problem, it has been one and half hours since I asked for a remote! The receptionist had no credible answer. I asked for the manager on duty. They said he was busy. Eventually one staff called the manager, explained what had happened. I was then asked to return to my room, where yhe manager will meet me. 10 minutes later the manager indeed arrived, with a new remote and full of apologies. Later in the evening, I requested 2 bath towels. After 45 minutes and three calls to the reception, one bath towel is delivered. Eventually after 10 minutes, I receive two bath towels. Finally, following morning, just before checking out, our room safe doesn't open. Anyway that was sorted swiftly. In general very disappointed ...
2.0
Very disappointed. The bed itself was old and same with bedding.
4.0
Clean with not so clean room carpet. Old property
4.0
They made me checkout late , and I loved it
10.0
Clean and comfortable stay in Mumbai
6.0
The room was noisy and was dirty when I checked in. I requested to be moved to a higher floor or be upgraded, but both could not be done. The staff at the buffet breakfast and the gym were helpful.
4.0
It was quite a busy hotel. The staff seemed overloaded, but always tried to help.
Nice beach view from the hotel. And a good sized pool, which probably is the highlight of the hotel.
2.0
All desk staff are so rude and un helpful.
Cleaner staff amazing and friendly..
Maybe management should swap staff roles, it would be a massive improvement!
8.0
Overall a decent property. Right on the beach.
8.0
Very friendly and helpfull persons working there.
It is clean.
But I did not like a precharge at check in from my credit card: 50.000 ind. rupees (almost 600 Euro). So I decided not to eat there and went to good restuarants not far away from the hotel. I was was very disappointed about this precharge even if I do not have to pay it finally.
But all in all it was a good time at that hotel!
2.0
The whole of 4th floor smells of damp. you can see staines all over the carpet. very bad smell due to damp. can see painting coming off the walls. this is a max 3 star property.
5.0
"Staying at the hotel was an absolute delight. From the moment we stepped into our room, we were enveloped in a sense of comfort and relaxation. The bed was incredibly cozy, the amenities were luxurious, and the atmosphere was serene. The attention to detail in ensuring our comfort was evident throughout our stay. The staff were exceptionally attentive and went above and beyond to cater to our needs. Overall, our experience at the hotel was nothing short of perfect, and we can't wait to return for another relaxing getaway."
8.0
Felt exclusive, right next to beach, overall vibe was great.
10.0
I enjoyed a great stay here for one night following my flight out. The food and dessert table was incredible, the staff was very friendly and helpful, and the shuttle to the airport was easy and at a great value.
Highly recommended!
10.0
Very helpful staff and very friendly front desk
6.0
It could have been better, we stayed as a family and unfortunately the staff whether it was the front desk or room service was really lagging behind. I personally feel the standards have dropped since the last time I was there, either the hotel is understaffed or they’re not well trained and efficient.
Every little thing that we required in the room would come after almost 7-8 calls persistently made to the room service or front desk. Hotel management can definitely do better.
8.0
Nice location and friendly staff..
4.0
The property is not maintained. The soap dispensers in the reception washroom are broken and only 1 works. The room cupboard doors are fragile and hanging on the hinges.
The duvet covers are torn and on complianing got another one which was also torn.
2.0
The Staff at the Restaurant were Courteous and helpful. Front Desk was Disaster and Rude. I even complained GM Vishal Gupta no use.
Very Disappointed.
8.0
The staff were very good when it came to serving in particular the housekeeping staff by the names of Prajwal and Nilesh and in the dining area i would mention the name of Deep.
3.0
Improvement areas:
-Due to the orientation of the building, majority of rooms offer only partial view of ocean. Website should be described as such.
-The location of the hotel is situated in a nice part of mumbai along the beach, however the customer service given needs to match for it to be a 5*.
-Staff is slow on responding to requests. Such as room not being ready after check-in time, lack of awareness on timely dealings with luggage or breakfast when catching an early flight etc.
-Beach access is useful, however the system with the gate is not efficient. The guard may not always hear you and delayed reentry to the property may be expected.
It seems as though the ratio of staff needs to increase to cope with the demand and high guest numbers.
Good:
-Prime location on Juhu beach, with good facilities like Spa on site.
-Outdoor pool area is nice to sit and enjoy the view.
-The hotel seem to be interested in actioning any feedback received.
5.0
Great
4.0
My booked room was given to someone else and I had to wait till 9 am in lobby to check in. Although I had notified hotel about my late arrival in the night.
The reservations and front desk is terrible. During wedding season December the hotel is congested and pool is blocked
4.0
I booked a ocean view and payed fully before landed and going to the hotel, after arriving I was told the room is not available which was quite upsetting because it was paid and how do you know hold off a expensive room? they ended up giving me a lowgrade twin beds room with my daughter with parking view and told me they will move us tomorrow, next day I went and asked and they said we r moving you and they end us moving me into a smaller room with pool view just to end the conversation. I spent alost 700$ usd dollars for three nights and I did not get the same room I purchased.
3.0
When I arrived my room was not ready. I had paid for a day in advance so to hold my room and make sure I could get an early check in because I was arriving at 4:30am. When I arrived they told me that the room I had paid for was not available and that they could get me into a different room for the evening. I just needed to sleep for a few hours. I was exhausted. Not to sound pretentious but I had booked a king size bed for my stay and when I arrived to the replacement room it was not the queen size bed the front desk person told me it was two twin size beds he then told me to quote " Push them together " and that this was an upgrade to what I had purchased. THIS WAS NOT AN UPGRADE! I'm very disappointed on customer service! I was transferred to the correct room the following day. But........when booking through hotels.com and having multiple emails with the hotel prior......why am I paying for two nights to make sure I had the correct room when I was given something else. I would defiantly stay some place else if I was to do this again. There are too many options and this place needs to train their front desk to do a better job.
2.0
Worst Hotel I have stayed, the rooms are filthy, bedsheets are stained, cockroaches everywhere. Food is subpar at best.
8.0
Room was not ready when we arrived at 330pm
Fridge did not work.
Great view, good rooms, helpful staff
6.0
Overall we had a very pleasant stay. However, it is a dated property and you can tell from the wear and tear. The room service is very patchy, like the for the 3 or us in the room, one day there was only one bath towel, while other days there were 3 but one one hand towel. The staff however, are amazing, super helpful, and on it. Dakshita from the cafe on the ground floor was exceptionally sweet to my daughter and we had a great time in that cafe thanks to her. Great location, and conveniently near everything we had planned.
2.0
The front desk staff was always rude and unhelpful. They seemed to be irritated in general. The breakfast was so understaffed. I asked for coffee 4 times when I finally got up to make my own coffee at the coffee machine. Also I got delivered someone else's dosa and then got 2 more delivered to my table. There is lack of training for all breakfast staff and very poor attitude at front desk. And to think I stayed there for 7 nights. It never got better any of the days that I had to deal with either department.
3.0
Room lovely, staff and service excellent… disappointed with quality of food at breakfast. Didn’t feel fresh and too fried and soaked in spice
10.0
Great service and help
2.0
Power went off couple time and leakage of water
4.0
Fantastic hotel and great location, right on Juhu beach. Room was fine with a great view over looking the sea. The only down side was the service at breakfast. On one occasion we asked for coffee 3 times and it didn't arrive. Only when we raised our concerns and said we would be complaining that it arrived. Almost on all occasions there were no serviettes at breakfast, till we asked. Food and drinks at the hotel are very expensive which led us to eat out more than we would have wanted.
5.0
Great location on the beach. I was upgraded to a suite which was amazing. Clean and comfortable hotel.
2.0
Not much. This place does not look like it looks in the pictures. Was sold a spa treatment package only to have construction going on throughout the treatments. Showed hotel staff that this isn’t the hotel I paid for judging by the pictures to which they dismissed me. Happy to pay if I receive what the pictures portray but it simply isn’t. Only one of the hotel restaurants is open and charge $10 nzd for a can of soda. The nicest staff here are the security out the front. Please don’t stay here off the pictures provided. There is construction going on everywhere and I would expect hotel prices for soda but $10nzd is a joke.
8.0
Everyone was extremely accommodating and friendly. Praful, Aman, Rupali, Naziya, and the rest of the staff was super nice. Hospitality is top notch! The mattress I slept on was so hard that it caused me terrible back pain, however, Praful and Aman both made sure they took care of the matter as quickly as possible. Thank you everyone for a great experience!
2.0
This was the worse decision my husband and I made! We arrived at 230am after a 19 hour flight, our room on reservation stayed non smoking and check in time is 3pm. Our room wasn’t ready when we arrived and we were told to wait another 40 mins to get in. We moved into our room, it was a smoking floor, when I selected non smoking due to my allergies. They then shifted us to another floor and the bed sheets had human hair all over and the bathroom floor, we had them come and re clean and by this time it is 3:45am.
The restaurants and pool outdoor area is fully under construction and noisy. The staff members are very rude and not helpful.
I also booked a couples massage and had the worse experience! They almost twisted my ankle due to their inexperience. The woman who massages me, ended up stabbing me with her nails in my arm, to the point I have internal bleeding and I let the hotel know and they never cared or called back like they promised. We spoke to a gentleman name shivam and he is horrible! I have pictures of my arm and my complaint went ignored. I wouldn’t stay at this hotel again if it was free.
ITS DIRTY! BAD CUSTOMER SERVICE!
FAQs
How much does this resort cost compared to others in Mumbai?
The average price for a rental in Mumbai is R 697 per night. This rental is R 2,250 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Novotel Mumbai Juhu Beach Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Novotel Mumbai Juhu Beach Hotel. Enjoy the water!
Is Novotel Mumbai Juhu Beach Hotel pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Mumbai Juhu Beach Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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