Homewood Suites by Hilton Richmond-West End/Innsbrook

Seasonal outdoor pool, open 8:00 AM to 10 PM, pool umbrellas

Full-size fridge, microwave, stovetop, coffee/tea maker

Premium bedding, individually furnished, desk, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

4.0

Good(841 Reviews)

Hotel in Three Chopt, VA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Housekeeping is available on request.
Homewood Suites by Hilton Richmond-West End/Innsbrook offers 123 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. These individually furnished accommodations include unspecified sofa beds. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

47-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Three Chopt, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

14 mi

Available Rooms

Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

2 bedroom Suite King 2 double nonsmoking

1 King • 2 Double

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

RRRR

Homewood Suites by Hilton Richmond-West End/Innsbrook

RRRR

4.0

Good(841 Reviews)

Hotel in Three Chopt, VA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Three Chopt, VA

Nearby attractions

Virginia Museum of Fine Arts

Science Museum of Virginia

14 mi

Available Rooms

Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

2 bedroom Suite King 2 double nonsmoking

1 King • 2 Double

Sleeps 8

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Double

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(841 Reviews)

2.0

Dec 2024

Front desk were very friendly.

2.5

Dec 2024

We truly enjoyed our stay and the staff was great. We would recommend using something other than Styrofoam plates. Styrofoam is definitely disappointing to see in hotels these days. Other than that we thoroughly enjoyed our stay. We'll be back!

0.5

Nov 2024

The room was filthy and we asked for our money back and left. Even after a long drive. Mold and mildew were everywhere in the bathrooms and the beds were absolutely disgusting under the sheets. It was disgraceful. We booked through hotels.com and it made me not want to use them again because it rated this property as excellent and it was anything but.

2.5

Nov 2024

This is a nice place. I will stay here again when in Richmond.

2.5

Oct 2024

Our stay was comfortable and quiet. The room did smell like someone had smoked in it,it was very faint of a smell. Overall the stay was really nice my husband and I would stay again.

2.0

Oct 2024

Hotels.com did not send valid cards to the hotel, which made the check in difficult. I had booked two nights independently, because I didn’t know I would need a second night until after I booked the first night, so I had difficulty checking in twice.

1.0

Sep 2024

This hotel was at a good price and had good ratings. However, my experience was not great. In six days, my room was only serviced once (after multiple requests). The TVs were not internet compatible and malfunctioned (some major network channels were not accessible). The bathrooms in room need upgrades - they look 20 years old or more. Musty smell in room. The fitness center was closed the duration of my stay due to broken glass.

1.5

Sep 2024

Dated and in need of repairs.

3.0

Sep 2024

The property was ok the pool area is nice. My only issue I had was that my room smelled really moldy compared to my family rooms. I went and complained about the smell as it was very strong and was told there was nothing that could be done. My room also wasn’t properly cleaned before arrival. There was dirty towels and rags still left in the bathroom.

5.0

Sep 2024

Great family atmosphere

4.0

Aug 2024

There were limited options for people who are not interested to eat eggs with cheese and sausages. The breakfast doesn’t include boiled eggs and a low salt, low fat diet. The pulled pork had too much salt. Also by the sink, next to the bathroom, there were no hooks or hangers to hold a towel to dry the wet hands. Otherwise the place was nice.

2.0

Aug 2024

Moldy smell in my room. Pull out couch was broken. Toilet seat broken. Told staff. It was never fixed

5.0

Aug 2024

It’s a beautiful location.

5.0

Aug 2024

Good stay. Like the breakfast inluded with the stay

4.0

Aug 2024

My 91 year old mother and I were in 436. The bathroom door had problems shutting. It was also too close to the tiny, weeny very low, daycare-like toilet. Everytime Mom went to the bathroom, i needed help from someone else to get her out of that tight space between the door and the toilet AND the low low situated toilet!

2.5

Jul 2024

Not gone lie I didn’t expect much from this place before we got there, but it was so nice ! The pool area was so nice as well! No complaints at all. Check in was easy, and the staff was very nice to us.

4.0

Jul 2024

Clean, easy access to shops and restaurants

1.0

Jul 2024

The front desk was amazing and thats were it ended. Our room was not served our whole stay which was 4 days. Even after specially asking the front desk to have it cleaned. We kept having a funny smell in our room. On day 3 we noticed it was the dishwasher. It was broken and water was pooling at the bottom. Our toilet ran the whole stay. The ice maker in the refrigerator was also broken so we had to go to the front desk for bags of ice.

1.0

Jul 2024

The pool was so cloudy that you couldn't even see the bottom of it. My daughter lost her bright orange diving toy at the bottom. My room was was not great, there was a used towel left if the bathroom door hook from someone prior to us, the closet doors were brook and just barely hanging on. My friends room was terrible, their bathroom was disgusting, the pull out bed was broke and look like it had dead bugs on it, it also had black hairs all over the sheets. When she called the front desk no one answered. Would not recommend staying there.

2.0

Jul 2024

The room was clean and adequate for what we needed. My only issue was that the pool did not seem very clean and was cloudy.

2.5

Jul 2024

We were fortunate to get a room there. It was clean and comfortable, but most importantly, it was quiet.

1.5

Jul 2024

Front desk workers were more concerned about their phones. And helping the white people, then helping myself with my brown grandchildren

2.5

Jul 2024

It was easy and good. Would stay again - only downside.... We did expect, with a suite, there would be more than 1 bathroom. 5 people to shower, toilet, refresh/relax on the road is a lot with one bathroom. No paper towels nor bags for trash available, no kitchen towels to utilize instead. No one available to get them from, we assumed it was because we arrived late at night. Everything else was easy and excellent. Thank you Homewood Suites!!

1.0

Jul 2024

This was the most disgusting property I have ever encountered. It was so nasty we didn’t even want to sleep even though we were exhausted from driving. This place needs to be disinfected from top to bottom. If I didn’t need to rest we would leave. I don’t typically leave reviews but avoid this place at all cost!

1.0

Jul 2024

Ac want working then check out they tryin to charge me 250 saying extra cleaning a bed had to be fully made up and a trash bag that I put all the trash in

5.0

Jul 2024

I liked the staff, breakfast, and the small studio feel. It was nice.

2.5

Jul 2024

Kids first stay in a hotel. Staff was very nice and room was great.

2.0

Jul 2024

A very nice room to stay in the only problems that we saw there were ants everywhere in the room

5.0

Jun 2024

Friendly staff, good breakfast. Comfortable bed.

1.0

Jun 2024

The Master bedroom bathroom the water trickled out the tub faucet It took forever for the water to get hot. The air in the Master Bedroom didn't work the room was hot and the outlets didn't work I had to put the microwave in my room for it to work and our room never got cleaned

0.5

Jun 2024

The room smelled terrible like a dog peed on the carpet. There were dips in the floor like there was water damage in both the living space and outside the bathroom door.

1.0

Jun 2024

We had to change rooms 4 times. The first room the pull out didn’t work. The second room the bathroom sink was leaking. The third room the AC did not work (it was 90+ degrees outside).

5.0

Jun 2024

Suite was well furnished and the bed was really comfortable. Pool area is really nice.

5.0

Jun 2024

Super clean, quiet and friendly!! Nice breakfast too!

4.0

Jun 2024

Our stay was smooth. They were having system issues the day we checked in so it was a bit of a wait, other than that, we had no issues.

1.0

Jun 2024

This place is very bad would not recommend to anybody else

3.0

Jun 2024

The room was not very clean when we arrived. However, the 2nd shift hostess at the front desk was amazing and helped us change all the linens. She did not have to do this since it is a house keeping job, but they left for the night and she offered to help change everything out. We asked a couple times during our stay for house keep to come take out the trash and take used towels, but they never came. Again, still more praise for the 2nd shift hostess because anytime we called her or approached the front desk with her on duty we always got what we needed promptly. She did an excellent job.

0.5

Jun 2024

Room had a smell that wasn’t very pleasant. Ask to change rooms was told they would get back to me. Never heard back so I went out and got a can of floor deodorizer. It worked but I shouldn’t have had to do that on my dime. I was there a week and never saw a maid. I had to ask for more Shampoo, conditioner, and towels at the front desk. When checking out at 3am I ask the front desk staff for a cart because they were no where in site. He told me they were probably in people’s room and there was nothing they could do. Had to carry 4 people belongings down 3 floors and out to my car. When I came back to check out he was no where to be found I waited over 30 minutes he never reappeared. The breakfast staff took my number and said he would give it to the manger to call me. Never heard back.This is a 2 star hotel at best. The only reason I would give it a second star is the breakfast staff ( not the food). I would highly recommend you stay else where. To many options in this area to settle on this place

1.5

Jun 2024

Location was great for our overnight plans. Plenty of places nearby to go for a meal. We had hoped to enjoy the pool for an hour before dinner but there was a huge crowd out there having a party. They were cooking out and had total run of the area. We saw about a dozen of the young girls leave near dark so they were not guest of the property. Another issue was luggage carts were scarce. We had to locate one when we arrived and did find one but for check out we were SOL so we had to shlep all of our bags down to the elevator, through the lobby and outside. The water pressure in the shower was great! The room/suite looked clean when we arrived but after walking barefoot for an hour after we arrived the bottoms of our feet were filthy! Someone needs to clean some carpets and scrub the floors. Otherwise our stay was uneventful.

0.5

Jun 2024

Arrived at 9 pm with infant- was given a room on third floor furthest away from elevator. After carrying everything up, the rooms AC unit was ripped from the wall and it was like a sauna with a broken AC. Went back down to lobby and they moved us to another room “free of charge.” The next night the room above us was playing music so loudly and kids are wrestling where it sounded like a stampede from 9-midnight. Husband had to call lobby twice and was about to call the police before it calmed down.

FAQs

How much does this hotel cost compared to others in Three Chopt?

The average price for a rental in Three Chopt is R 2,120 per night. This rental is R 239 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites by Hilton Richmond-West End/Innsbrook. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites by Hilton Richmond-West End/Innsbrook. Enjoy the water!

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites by Hilton Richmond-West End/Innsbrook?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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3.4

Average(402 Reviews)

Comfort Suites Innsbrook - Short Pump

Hotel

in Broad Meadows

3-star

1 king bed, 1 sofa bed

Pool · Pets allowed · Kitchen or Kitchenette

Nestled in Three Chopt, this Hotel is perfect for your next vacation. Enjoy Comfort Suites Innsbrook - Short Pump's top-rated amenities, including Air conditioner, Internet / Wifi and Pets allowed, and more.

RRRR

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel in Three Chopt, VA

Reasons to book

About this hotel

Amenities

Map of Three Chopt, VA

Nearby attractions

Available Rooms

Suite, 1 King Bed

2 bedroom Suite King 2 double nonsmoking

Suite, 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Homewood Suites by Hilton Richmond-West End/Innsbrook

Hotel in Three Chopt, VA

Reasons to book

About this hotel

Amenities

Map of Three Chopt, VA

Nearby attractions

Available Rooms

Suite, 1 King Bed

2 bedroom Suite King 2 double nonsmoking

Suite, 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Reviews

FAQs

How much does this hotel cost compared to others in Three Chopt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites by Hilton Richmond-West End/Innsbrook pet friendly?

What amenities are available at Homewood Suites by Hilton Richmond-West End/Innsbrook?

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