Great place! Thank you!

Warning: No elevator service for second floor.

Non smoking room smelled like smoke, Front desk attendenant couldnt give simple recommendations for dining in the local area, ammenties/toiletries were scarce, beds were too firm, had to have room keys re-authorized 3 times during the stay, room rate was absurdly high for location with no extra service added to justify the cost, continental breakfast opitions were poor. More care should be taken by upper management about how to maintain a property if they intend to charge such prices at a location that isnt much of a "hot spot" for anything meaningful. Overall experience was poor and would actively tell people to avoid the property if they can and choose another location in the area.

The location was good. We had a big group there for a wedding - lots of family. Not very clean - one room had some kind of bugs in the bedding. Called the property several times to clear up some billing issues and no one ever called back. Very disappointed!

Good: Easy Check in Bad: Hot tub would not get hot. Sauna took forever to heat up. Spoiled milk at breakfast.

Needs update

I travel a lot for work, and there was nothing during this stay that I would rate above average. From the first time I entered the room, I was not impressed. There was a large wardrobe that almost blocked the entrance into the room, and this was the only place to hang any clothing. There was an unpleasant odor that I couldn't place, but I bought an air freshener, which helped. The climate control had a sign on it stating that it was controlled on the wall, but I looked at every wall and couldn't find the thermostat. I called the front desk to ask about it and was told, "If you don't see it, you probably have to use the controls on the unit. But they don't work very well, so you'll have to mess around with them." When I finally got a good temperature, I was afraid to change it again! When I turned down the bed, I saw that the sheets were so worn that I could literally see through them. And the bedspread was well-worn too (but I couldn't see through it!). The shower curtain was so thin that some water actually went through it onto the floor. And the towels were small and very well-used. The one positive was that I didn't see any obvious dirt, but that smell made it feel dirty anyway. Would not recommend.

Excellent 2 night stay for a solo female traveler with dog. I felt safe, room was very clean, staff friendly, dog welcomed. Breakfast was standard, but well appointed. I did not try pool or hot tub. Wi-Fi was a little slow, but worked just fine. The city has a great Dog Park, beach, and the steakhouse on the lake was a great choice for a drink and late night snack.