Hilton Garden Inn Louisville East
Hotel in Jeffersontown, KY
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Suburban Louisville hotel in Jeffersontown with free parking
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Hilton Garden Inn Louisville East offers 112 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Hilton Garden Inn Louisville East offers 112 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Garden
Map of Jeffersontown, KY
Available Rooms
Standard Room Two Queens
2 Double • 312 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
One King and One Sofa Bed
1 King • 1 Sofa • 430 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, Bathtub
1 King • 430 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
2 Queen • 431 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
4.0 / 10.0
The bed in room 108 needs to be readjusted. It was very noisy.
2.0 / 10.0
First of all when I went to checkout, the woman at the front desk had informed us of having 2 rooms reserved and paid for under my name. I did not reserve but 1. Upon entering the room the toilet was running continuously which we fixed bc the handle was stuck. Carport looked very worn down all over the hotel, not just our room! The hotel was packed and had loud young children and teenagers there for some kind of competition. The beds in our room were very uncomfortable and the pillows were super lumpy. The top blanket on each bed felt like a scratchy paper towel. I have stayed at several Hilton Garrde s and this was by for the worst one so far!! Very dissatisfied!! Won’t be back and really hope this will help others on deciding where to stay in Louisville ( pick one of the other 2-3 Hilton Gardens in the same town), MUCH BETTER ALL AROUND!! I give this place two stars bc we were warm and dry (oh the shower was horrible and there was no where to hand your towels)
5.0 / 10.0
loved our stay here, staff was incredibly friendly and welcoming, receptionists really set the tone with hotels stays and the ladies working reception were accommodating, incredibly welcoming and kind and set such a great atmosphere for our stay. restaurant selection around the hotel were wonderful and very close to the hotel with a steakhouse right beside it. during my stay hurricane helene’s remains hit louisville pretty hard, staff at the hotel cleaned up any water that might have been tracked in during the storm and although my personal plans were affected by said storm, staying at the hotel didn’t feel like i wasted my trip. upon check in the room was very clean and spacious. on the desk in the room there were bottles of water and there was a keurig in my room with coffee pods, sweetener, creamer and stirring sticks which is pretty on par with hotel coffee pots, but what was super unique for me is they had pods for tea and travel coffee cups with lids. i am not someone that likes coffee so having the option of tea in the morning was very thoughtful these may seem minor amenities but these are just small things that really improve a hotel stay the little details make a huge difference. i usually never stay at the same hotel twice when i come to louisville as i like seeing different areas but this may just be my forever go to when im in, excellent hotel and excellent service.
8.0 / 10.0
Had to pay for breakfast the hiltons i stayed in i never had to pay
8.0 / 10.0
Great stay overall. Very nicely kept property. My only complaint was that the pillows were terrible. We’ve resolved to bring our own next time. I’d give this stay an A.
3.0 / 10.0
We paid for the breakfast but the service was poor. Hilton garden provides custom breakfast but there was no one to service the tables on day 2. On the first day, the staff was not very helpful and asked us if we would get the bread ourselves. Further, the coffee machine was broken and there was no effort to fix it during the two days that we stayed there.
10.0 / 10.0
All the services and amenities at this hotel were excellent. I would highly recommend this hotel in Louisville and I plan on staying there again soon.
8.0 / 10.0
Lovely staff, clean and safe facility. Close to everything you n would need including Sams Club for gas (was walking distance if needed) or Walmart for last minutes items. Various eating establishments extremely close by.
10.0 / 10.0
The front desk help, Stephanie was amazing and so accommodating. We enjoyed the room, the pool, and just the accommodations!!! All was great!!
4.0 / 10.0
4.5/5 it was a very nice hotel a little expensive and yes i will come back but i hope they bring the breakfast buffet price down or and more opation
4.0 / 10.0
A majority of the staff did not speak English so it was difficult to get extra towels and have the room cleaned.
4.0 / 10.0
We needed an accessible room, which in their opinion is a 5x7 bathroom before you add the tub and vanity. The toilet is in the center …no room for bars and when you open the door it comes within 1 foot of the toilet so you have to squeeze between the toilet and the sink to shut the door…I have photos! One vertical bar in the slick tub
10.0 / 10.0
nice location
10.0 / 10.0
Love staying at this hotel. I stay here every time I go to Kentucky
10.0 / 10.0
Nice staff. Very clean and quiet.
8.0 / 10.0
It could use a little maintenance and some communication. The table and one of the large shelves in the dresser/tv stand were broken and unusable. It was a busy weekend but not addressed at all during our stay. The indoor pool, not heated, was absolutely freezing and useless during the week we stayed. Housekeeping came only twice during a multi-day stay. I'm not sure if it's a lack of staffing or a policy but it was fairly inconvenient. They also only change the sheets if you ask. Otherwise, the bed just is remade. Nothing was wiped down or cleaned at all. We'd stashed a couple of extra coffee sugars and cream and they managed to clean that up but never took the dirty plate or restocked the room with towels. Oh they did take trash out once. Otherwise, we were left to our own to ask the front desk for every tiny thing or do it ourselves. If I'd wanted any of that, I'd have chosen an airbnb. Maybe this is normal, but it wasn't my favorite. Next visit, I'll be a little more choosy. I don't think I'd choose to stay at this hotel again.
5.0 / 10.0
Very clean, quiet, convenient. We’re attending PGA at Valhalla. Perfect place for us!
4.0 / 10.0
Over $300 a night and the room was not cleaned and no new towels. Pillows had zero support. If you want breakfast or a bottle of water you pay.
Poor value based on price and what you got.
8.0 / 10.0
Only issue was that I was given a room already taken. Luckily another room was available.
8.0 / 10.0
The bed light was out. The Kleenex box was wet. The floor was wet and the fridge was not cold. However, great people service. Check-in was a breeze.
6.0 / 10.0
Only booked so my daughter could swim with her cousins during spring break and the pool was so cold it made her cry even after a warm shower. None of the adults even wanted to swim due to how cold the pool was. It was a complete fail and would’ve chose a heated pool location.
8.0 / 10.0
They charged for breakfast. It was there and no way to know you had to pay for it until they brought a bill. Nice staff clean hotel. The hotel next door allowed me to walk there for a free breakfast that looked better anyway.
6.0 / 10.0
Everything about the stay was average. Our check in was on Friday March 15. I am not sure what her name was, but she did an excellent job. The rest of the stay was average.
10.0 / 10.0
Very easy check in with very friendly staff. The bar is small but very tasty. Would recommend
10.0 / 10.0
Rachel at the front desk was great. Very friendly, room is clean, the floor is quiet, good place to stop while traveling.
5.0 / 10.0
Check-in was quick and staff was very friendly & helpful. The only negative was the bed pillows. They went flat immediately. We know to bring our pillows on the next visit.
8.0 / 10.0
I didn't see anything unique,
10.0 / 10.0
This is a very comfortable hotel, supporting my needs for a workspace good wifi, options for a hospitable snack and drinks, and suitable breakfast options.
10.0 / 10.0
VERY CLEAN AND GOOD LOCATION
10.0 / 10.0
Get safe and parking was convenient
8.0 / 10.0
Stayed during annual booked out time for all hotels in area due AAU tournaments. Therefore hotels should have contingency plan. Getting TOWELS/WASH CLOTHS should not have been an issue, but it was!! Otherwise my stay was good 👍.
4.0 / 10.0
Nice.
10.0 / 10.0
I had a very nice stay. No complaints at all.
5.0 / 10.0
Room was very clean and grounds were too to sit outside with our coffee….Highly recommend this hotel and will definitely book again when I return…
6.0 / 10.0
My overall experience was good. I stayed for 4 nights. The room was nice, clean and comfortable with great amenities. The front desk was helpful and polite with the exception of one woman at the front desk that was beyond rude. It takes a great deal for me to think someone is rude. I am very easy going and don’t mind overlooking many things. I will not bore you with this details, but this woman was so rude (insinuated that I was lying) that when I return in a few days for a seven night stay, I will not be returning to this hotel. Why, when my overall experience was good? Because when I addressed this with another employee, because the manager was not there, I was told that they get complaints about this employee all of the time. No thank you.
4.0 / 10.0
The room was clean and in good condition. The mattress was very disappointing. The microwave did not revolve. The shower gel dispenser was empty.
Although the room was clean, it was a little disappointing for the rate I paid. Doubtful that we will stay at a Hilton Garden again.
10.0 / 10.0
Hotel and room was clean, staff was polite and helpful. Only negative about the stay was the shower, no water pressure at all. Overall would definitely recommend.
2.0 / 10.0
Customer service extremely rude, bloody bedding, had to ask for the room to be cleaned 3 times, given hassle for asking for extra towels, advertised pool and spa…there is no spa!
10.0 / 10.0
Very nice hotel at a reasonable rate.
5.0 / 10.0
amazing everything was perfect !!!
FAQs
How much does this hotel cost compared to others in Jeffersontown?
The average price for a rental in Jeffersontown is R 1,822 per night. This rental is R 107 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Louisville East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Louisville East. Enjoy the water!
Is Hilton Garden Inn Louisville East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Louisville East?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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