Hotel St Moritz, Queenstown - MGallery
4.5
Excellent(1,000 Reviews)Hotel in Queenstown
5-Star Hotel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Luxury Queenstown hotel in Queenstown City Centre with 2 spa tubs
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service.
Housekeeping is available on request.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
2 spa tubs are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service.
Housekeeping is available on request.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
2 spa tubs are on site. Other recreational amenities include a fitness center.
Children under 16 years old are not allowed in the spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Garden
Map of Queenstown
Available Rooms
Suite, 1 Bedroom, Garden View (Alpine)
1 King • 581 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Lake View (Alpine)
1 King • 581 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Lake View (St Moritz)
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed (St Moritz)
1 King • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, View (Alpine)
1 King • 581 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.5
Excellent(1,000 Reviews)4.5
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
4.5
Staff was great and friendly , hotel facility’s were great and a overall great experience
4.5
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
4.5
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
4.5
Friendly professional staff.
Greeted with sunny smiles and a helpfull attitude.
4.5
Fantastic staff and great food.
4.5
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
4.5
Amazing service and beautiful hotel .
4.5
The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint).
Loved the room which was more spacious than expected with a super comfy king bed and large shower.
The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced.
Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables.
A wonderful hotel.
4.5
Great hotel!
4.5
The hotel was okay. I stayed in different (exceptional) hotel in the area a week earlier and wish I would have gone back there. This one was just okay, it’s more of a standard hotel - almost like a Holiday Inn feeling. Nothing extra or special about it. The price at the previous hotel was not that different and leaps and bounds above in setting and amenities.
4.5
Beautiful views and very friendly staff
4.5
The windows are small and one has no see view completely. Restaurants prices too expensive. Otherwise everything was perfect.
4.5
The staff were very accommodating and friendly.
The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good
4.5
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit
4.5
Very nice property. Rooms are a nice size. Only issue is that it is an uphill walk to the hotel from the Queenstown Harbour. Would be nice if they had a shuttle to take you up the steep hill for those who walk.
4.5
The hotel is on a steep hill. The hotel staffs are super friendly, and on site restaurant is very nice. We especially enjoyed the egg station and pancake station. My room is facing the back, a little noisy.
4.5
Great place and very nice staff. Tight parking.
4.5
The hotel is beautiful and has a great location near the town center and a great view of the lake. The staff always tried their best to provide the best service.
Some issues, however:
- The room cleaning could have been done better. We would constantly find trash or misplaced things.
- For some reason, the cleaning staff would leave vacuum cleaners on the halls of the hotel, which became risky obstacle courses.
- Finally, I don't know if it was a city-wide issue, but tap water was unsafe to drink, and we had to boil it daily. The cleaning staff never refilled the kettle or provided clean water in the room, which was a nuisance.
4.5
Room was terrific, best bed and pillows of our trip. Parking was very convenient and is an easy walk into town.
Only issue was the bar manager who was serving us - he seemed very stressed and the drinks we were served were very disappointing- all other staff we had contact with were outstanding.
4.5
The staff. Especially Kursten made out entire visit. The hotel is absolutely beautifully with views only one can dream of. Absolutely amazing hotel.
4.5
Lovely location and hotel.
It didn't quite give 5 star vibes (closer to 4). The rooms didnt have power points on the bed side tables without having to unplug items which is always a pet peeve of mine if hotels (particularly 5 star) are not allowing for.
We also had an issue with the vouchers given in lieu of room service which explicitly state "for use at any time" but when we tried to redeem for a drink during happy hour, we were told they were not able to be used during happy hour. All in all though, it was a pleasant stay and we may consider staying again.
4.5
Nice stay, clean and tidy, staff were helpful...
4.5
Loved my stay, I would definitely return 💯
4.5
Lovely property with very friendly staff who were always available to help. The hot tub garden was a nice way to spend some time after a busy day of sightseeing. Our suite was huge and fitted to a high standard. The balcony was a great place to watch the sunset over the mountains
4.5
Customer service throughout was excellent. Breakfast was ok. My room was on the 7th floor overlooking the dark front entrance of the hotel. There was no natural light even during the day.
4.5
The staff were excellent - restaurant staff were so polite & lovely & helpful. As was the reception team! Would definitely stay here again
4.5
Stayed at st Moritz 3 times now and it continues to impress,and would recommend the place to anyone looking for quality accommodation…
If i was to be picky I’d say you should be able to turn the lights off from the kitchenette and not walk back down to the entrance…and if I was really picky I’d suggest a soft closing toilet seat only because I knocked it a couple of times and it crashed down
The decor and furniture,bed just quality,the ability to close the bedroom of was just brilliant dark and peaceful just perfect and good sleep
4.5
Cabin in the wood style, very cosy. Friendly staff and quiet.
4.5
Lovely hotel, large spacious suites
4.5
From the minute the airport transfer dropped us and staff greeted us at the front door to the breakfast that we loved , the amazing views from our balcony the cleaning staff, the speed of the lifts. We absolutely loved our stay. Our only issue was the aircon in the room got very hot through the night and wouldn’t go lower. Obviously controlled by hotel and made sleeping uncomfortable some nights. We would definitely return. Great location and easy walk to restaurants and all your needs in town
4.5
The room and the view were great. It was not easy to get down to the main road by foot. Slippery roads on a steep incline should not be part of entering or leaving without a car.
4.5
inconvenient and outside dirty
4.5
We just had 3 nights at Hotel St Moritz and from the moment we arrived we knew we had made a great choice. Awesome location just a few minutes walk from town but that right distance away to be so quiet and with amazing views of the lake. We had the 1 bedroom Lakeview room which were so spacious and comfortable. Beautiful decor and amenities. Breakfast was a great experience with plenty of choice and more of those spectacular views. Highly recommended.
4.5
Loved the view from dining room and beautiful lobby. Hill setting a bit challenging after a big night. Our only disappointment was calling reception to check we could watch the Warriors game in our room to be told I think so but you will have to check. We were at a sports bar when we called. It was playing the game. We risked the walk home. And yes did have the game ... so spent some time in the hot tub before kickoff
4.5
Reserved room with view and given room 8 ft. from elevator. At 12 noon they wouldn't change room, only if upgrade paid. Paid upcharge, reserved room and they said they would move our luggage. Returned early evening and no change. Luggage still in old room. Nothing in computer regarding change. We would not consider returning to this hotel.
4.5
Loved the size of our room and the products in the bathroom. Car parking was super easy and the hotel itself is extremely close to town centre. Appreciated the steps taken by hotel to be more eco-friendly too :)
4.5
Apartment is exceptional. As good as it gets. Kitchen is fantastically equipped.
4.5
Great staff. Very responsive and the location is excellent despite a steep hill to climb.
4.5
Lovely room, friendly helpful staff. A good nights sleep. Enjoyed the bar. Moved rooms as our first room only looked out onto a grassy bank. Loved having a view out over the lake. There seemed to be a problem with the door card readers though.
FAQs
How much does this hotel cost compared to others in Queenstown?
The average price for a rental in Queenstown is R 4,746 per night. This rental is R 866 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel St Moritz, Queenstown - MGallery. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel St Moritz, Queenstown - MGallery pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel St Moritz, Queenstown - MGallery?
We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, tv, and gym or fitness center.
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