SureStay Plus Hotel by Best Western Mesquite
Hotel in Mesquite, TX
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Mesquite with free breakfast and a fitness center
A fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
A fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Mesquite, TX
Available Rooms
Standard Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Accessible, Hot Tub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
6.0 / 10.0
Staff was ok & gave us our 2 rooms side by side. Was with family-always look for full breakfast (as advertised) for convenience. This was the poorest excuse for breakfast as I’ve ever seen!! …coffee machine only gave coffee that looked like weak tea—mild was sour—must have used same milk for waffles -horrible & not eatable—no danish, fruit or anything else. So we went to McDonalds. Will N O T stay here ever again!
2.0 / 10.0
We heard gunshots after we checked in. Plus the property never returned our deposit- when I called about it, the clerk said that they only take incidentals with cash( which obviously was a lie).
The room was dirty, but we arrived late after being on the road all day so we made do.
4.0 / 10.0
This place is old and dirty.
3.0 / 10.0
The pool was clean and very enjoyable. No shade at all, though. The breakfast was as minimum as possible and not very tasty.
6.0 / 10.0
Not clean enough
4.0 / 10.0
Sheets had blood on them. Rusty fixtures in bathroom. Fake eyelash’s stuck to the walls.
10.0 / 10.0
The staff was so accommodating and kind!
10.0 / 10.0
hot tub
1.0 / 10.0
The room was way too hot, the ac did not work to cool the whole big room. The room was crawling with cockroaches!
2.0 / 10.0
The room I got was terrible. No blankets, sheets, anything. House keeping didn’t reset the room. Do not recommend.
8.0 / 10.0
Budget hotel/motel that is a good spot primarily for travelers en route and need a bed to crash. They have complimentary breakfast which is great. Staff is friendly. Very basic otherwise but a steal for the price.
2.0 / 10.0
The service was amazing but the hotel hallway smelled horrible and the room smelled moldy and i think it's because the jacuzzi tub in the living room was leaking.
3.0 / 10.0
It was affordable. Front desk young lady (Ashley)needs a little help in the customer service area as she was not welcoming just very dry. The sofa bed made my son itchy so he slept on the bed with us. We slept very crowded.
8.0 / 10.0
The property was clean and quiet. The staff was very willing to help. The only thing i did not like was the skimpy breakfast. What they had was okay, but not any choices of anything but waffles, sausages, eggs, coffee, and juice. The food preparers were very friendly.
10.0 / 10.0
Stayed 2 nights, both rooms were very nice and clean. Staff was friendly. Would stay again and recommend to others. Good breakfast.
2.0 / 10.0
Complaints were not handle effectively...no blankets on bed just a sheet. Poor management, employees not well trained
10.0 / 10.0
Very nice clean hotel I would recommend to stay there.
10.0 / 10.0
It was clean and nice room.
2.0 / 10.0
Rude. Unkept hotel. Water and towels on the floor. Didn’t have my reservation when I showed up.
2.0 / 10.0
Rooms were not clean. We had to move twice- the sink was overflowing. No pool towels, small pillows.
8.0 / 10.0
Everything as expected
2.0 / 10.0
Unreal. After giving us a room that slept 2 fewer people than we reserved for and doing nothing about it, we asked for additional bedding to try and sleep a kid on the couch. In response, they called the cops to kick us out because we "complained too much." Out on the street at midnight during a thunderstorm with 4 kids, and the manager with a Napoleon complex hiding in the corner wouldn't look me in the eye as he called me "childish" for being upset. Cops tried to talk him out of it, but told me this guy does this often and that he is extremely petty. And then, in front of the cops, the manager (Kuran) called his company to tell them not to let me book at their other locations! I can't believe this was even legal.
2.0 / 10.0
The hotel was in a good location for our needs and was fairly clean. Unfortunately, I have a poor review of the hotel for several reasons. First, I reserved a room well in advance with 2 queen beds for me and my adult son. When I arrived, they said they didn't have anything but a single bed available. I showed them the confirmation of the type room that was reserved and they said well we don't have one of those available. What good is a reservation if they don't keep the reservation? There were several other issues. There was no blanket or comforter on the bed - only a single sheet to use as cover. The shower head was broken and had to be used as handheld. Our room was very noisy. Patrons were loud in the hallway and someone banged on our door in the wee hours of the morning and ran. We probably both slept less than two hours total the whole night. Finally, the next morning we went to the continental breakfast that the front desk worker told us would be from 6-9, but there was no coffee or food put out at any time so there was no continental breakfast. Several other patrons were also quite irritated about this. Based on our experience, I do not recommend this hotel.
4.0 / 10.0
There was no comforter on the bed. The landscaper was blowing tree braches in and under my car while I was sitting in it. SMH I called the front desk 5 times and there was no one there to assist me. They had no food or juice for breakfast only eggs and waffle mix at 7 a.m. They refused to put more out.
4.0 / 10.0
Rude employees. Room was dirty with no toilet paper. I had to ask the lady 3 times for it. The only good thing was it was quite.
4.0 / 10.0
Room features consist of scratched microwave, table has a large sticker and wasnt completely removed. Bed has no blanket on it and curtains are disgusting with black stains/mold.
8.0 / 10.0
Everything was great. The only thing is the blonde chick at the desk is a real stick in the mud. They should find someone with some sort of personality to work the front desk.
4.0 / 10.0
Just sheeta onnthe bed. The second night i woke up with bites all over my ankles
1.0 / 10.0
They didnt have any blankets. The fouch wasnt fold out. The man that made breakfast was very rude saying ill make a little but thats it I dont cook no more after COVID. Phine didnt work. Overall a not great experience
5.0 / 10.0
Affordable,
Pillows were flat not inviting to sleep on.
An office chair in the corner stained badly,
Sofa uneven and dingy
One of the Nightstands red stain in front of it on the carpet
Ac unit side of the bed the carpet was soaked.
Mattress medium not hard not soft.
The young lady with blonde hair at the desk was very friendly and asked if i needed anything, she was awesome
Everything else could have been way better
But i only needed the room briefly.
Hopefully ill be back and furniture will be updated
2.0 / 10.0
Room was not clean stuff in room didn't work
4.0 / 10.0
Parking area and area outside the facility was dirty--trash spread around that needed to be picked up but had not been for quite some time. Interior was okay but needed updated . . even the large clock on the wall at the check-in area was 2 hours behind.
In the middle of the night, something or someone created a mini-flood that soaked the carpet in the first floor hallway and the water went under the doors and walls into some of the rooms. My bathroom had standing water this morning and carpet inside the door area was wet. Management was aware but I made sure to speak with the person at the check-in counter when I was checking out to make sure they knew there was standing water on the bathroom floor in my room so that someone didn't go in, slip and fall.
I was surprised that the facility was listed with a 3 star rating.
5.0 / 10.0
Everything was nice. The room was clean. The bathroom was clean. The desk attendants were friendly and pleasant. I was there 5 nights and have no complaints. The breakfast was also satisfying.
2.0 / 10.0
Wanted to charge me 25 dollars to check in 30 minutes early so I drove around and came back
6.0 / 10.0
Really the only complaint we had was the bathtub had not been thoroughly cleaned. When my husband got in the shower, there was a used washcloth hanging over the shower curtain rod from the previous guest. After that I felt like the whole place was dirty. The continental breakfast wasn’t the best either. Half the stuff didn’t work or they were out of and we were there at 7:30 after it opened at 7. The hot tub jets were working but the water was cold. I would not stay here again.
6.0 / 10.0
Decent for the price
6.0 / 10.0
On the bed, only one thin bed sheet was provided. The pictures on the website show a full hot breakfast…this is a lie, only eggs are provided. Customer service is lacking…not very friendly. I won’t be coming back.
8.0 / 10.0
Good stao
6.0 / 10.0
It depends which room you get.
We cycled through three rooms; only the last one was decent. The bright spot was the housekeeping staff, who worked hard to help us.
The first room they gave us was uninhabitable. It wasn't made up, it was musty, there was floor-drying equipment in the entryway, and some fixtures were dismantled. We got a different room right away. (The night front desk person isn't a super friendly person, btw.)
The 2nd room, which we stayed in for one night, was bad. The A/C didn't work (so we were too hot), we found and killed a cockroach, it was noisy, the tile on the bathroom floor was cracked and loose, the carpet was stained, and there were no extra chairs. It didn't have the sofabed we reserved.
The 3rd room, which we stayed in for two nights, was good. If this had been the room we got in the first place, I would've said this was a fine hotel. We got this room because we asked for some chairs for the 2nd room, and after describing our problems, the housekeeper immediately said we should move.
The day manager was polite enough, but one ding against him is that he said the new room would be ready in 20m, so we hung around; but it took an hour to get ready. We'd have done it differently if we'd known.
Last ding: The breakfast is supposed to go until 9:00, but they run out of food by 8:30 and pack up then, instead of putting out more food.
So, they tried to make it right and 2 of 3 nights were good. -2 stars for that first night and missing breakfast.
1.0 / 10.0
I DIDN'T RECEIVE MY 25 DOLLARS DEPOSIT BACK, EVEN WHEN I LEFT MY STAY CLEAN AND WITHOUT DAMAGES THAT WERENT ALREADY THERE
FAQs
How much does this hotel cost compared to others in Mesquite?
The average price for a rental in Mesquite is R 1,806 per night. This rental is R 368 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Mesquite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western Mesquite. Enjoy the water!
Is SureStay Plus Hotel by Best Western Mesquite pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus Hotel by Best Western Mesquite?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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