SureStay Hotel by Best Western Castro Valley

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Living area | 32-inch LED TV with satellite channels, TV

Combined shower/tub, free toiletries, hair dryer, towels

3.8 / 5.0

Good(675 Ratings)

Hotel in Castro Valley, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Castro Valley with free breakfast and a 24-hour front desk
Along with a 24-hour front desk, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Castro Valley, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Bathtub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

SureStay Hotel by Best Western Castro Valley

RRRR

3.8 / 5.0

Good(675 Ratings)

Hotel in Castro Valley, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Castro Valley, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Bathtub

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(675 Ratings)

0.5 / 5.0

Dec 2024

Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!

2.5 / 5.0

Sep 2024

We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.

5.0 / 5.0

Aug 2024

Good

4.0 / 5.0

Jul 2024

Thank you for accommodations for my parents.

2.0 / 5.0

Jul 2024

Everything was good except the shower, I showered with extremely hot water, and was too in a hurry to complain. was there for only 1 night.

5.0 / 5.0

Jun 2024

Nice place for couple of nights. Between berkeley and dublin

5.0 / 5.0

Jun 2024

The check in was swift, the service was genuinely friendly. The facilities are clean, comfortable, fresh smelling, but the walls are thin...conversations and outside traffic can disturb sleep. Otherwise, SureStay is a great place to spend the night on a trip.

2.5 / 5.0

Jun 2024

Simple motel in a great neighborhood. The front desk was nice and quickly checked me in. Although outdated, the room was clean and did not smell.

5.0 / 5.0

May 2024

GROCERY near by

5.0 / 5.0

May 2024

Front desk staff very friendly and helpful.

4.0 / 5.0

Apr 2024

Can’t complain. Affordable price

4.0 / 5.0

Apr 2024

I was happy with the room and breakfast. I will stay again.

2.5 / 5.0

Apr 2024

This was a great location for me to stay at during a business trip. It felt safe and the parking lot was well lit. I was able to see my vehicle from my room which made me feel more comfortable as well.

3.0 / 5.0

Mar 2024

The staff were nice and helpful! The room and property were very clean, and they weren't stingy with the the coffee setups! The pillows were very comfortable. My only complaint is the other bedding; The bedspread and blanket were both thin, and the bottom sheet was a flat sheet that just bunched up and came off underneath me.

1.0 / 5.0

Mar 2024

Terrible service all around

5.0 / 5.0

Feb 2024

The front dest always very helpful

4.0 / 5.0

Feb 2024

Quiet. Close to services Clean.

3.0 / 5.0

Feb 2024

This place is just cold and heater dont work well.

5.0 / 5.0

Feb 2024

I like the is close to everything, convenient after work. The room was very clean. It was a little noisy with the people next room. I'am always have a good night sleep.

4.0 / 5.0

Jan 2024

The young lady at the front desk was nice and helpful.

1.0 / 5.0

Jan 2024

the towel is even dirty and bloody on it. never will go again

4.0 / 5.0

Dec 2023

Priced right for the area. Clean and quiet

1.5 / 5.0

Nov 2023

The front desk receptionist provided exceptional service, being pleasant, quick, and extremely helpful. However, it was regrettable that the room I stayed in was unsatisfactory. The bedding emitted odor, reminiscent of someone who had used tiger balm or eucalyptus oil, and it appeared that the bedding hadn’t been changed. Additionally, the carpet was worn-out and sticky. Although I considered requesting a different room, exhaustion got the better of me and I ended up using my own bedsheet to sleep on. I strongly encourage the hotel to enhance the training of their housekeeping staff to ensure a higher standard of cleanliness.

1.0 / 5.0

Oct 2023

The room had a really bad smell. The room also has a weird layout. The price was decent, but I guess you get what you pay for. Breakfast is a boxed apple pie and boxes of cereal.

5.0 / 5.0

Oct 2023

excellent

2.0 / 5.0

Oct 2023

Nice stay!

4.0 / 5.0

Oct 2023

Carpet needs a good washing.

5.0 / 5.0

Sep 2023

I tried to check in at about 1:30 and the young woman told me I had to come back at 3:00. I wasn't expecting to get access to the room, I just wanted to check in so I wouldn't have to do it later. I think she just didn't want to deal with it and she knew she would be off shift by then. I had to make a special trip back at 3 and the older gentleman there checked me in and was very helpful. I later found out that other people were able to check in before three so that was a little disappointing. Other than that the hotel was great. Very clean.

4.0 / 5.0

Sep 2023

The property was fine.

2.0 / 5.0

Sep 2023

The room was well equipped with a larger fridge, microwave, small table, large bathroom counter. Bed was rather firm but I did sleep well. The pillows were descent too. Our neighbors were playing music, not too loud but it was tough to sleep, but at 11 it went quiet, no other noise. So we were super grateful.

5.0 / 5.0

Sep 2023

Good size parking lot

2.5 / 5.0

Aug 2023

Had a household emergency and family needed a room for the night. Came in late (after 10pm) and the night clerk was very friendly and helpful. He was able to give us nice room, quickly. Room was very spacious and clean. Enjoyed coffee and breakfast snacks the next morning. Overall, a pleasant experience.

1.0 / 5.0

Jul 2023

It’s a bad area Old building

4.0 / 5.0

Jul 2023

It was near where I had to go and there where restaurants and stores nearby

3.0 / 5.0

Jul 2023

The front desk clerk said Expedia didn’t send them my booking so I waited 15 minutes looking for my booking - means Expedia is not good

5.0 / 5.0

Jun 2023

accessible.

4.0 / 5.0

May 2023

A basic hotel at a reasonable price. Large grocery store across street. Plus a few small restaurants. Nothing else within walking distance.

4.0 / 5.0

May 2023

IT WAS OK.

1.5 / 5.0

May 2023

Check in was easy and the clerk was very friendly and accommodating. However, the room although clean has a very "old and stale odor" and the carpet was in need of replacement. After when has went out to pick up food and returned, we found the bathroom floor has water on the floor from a leak underneath the sink. This was about 9pm in the evening. When I placed a call to the front desk about the leak, I was told to place the waste basket underneath and a repair person would come in the morning. When I insisted that someone take a look that night, a gentleman came with a bucket and towel, dried the floor and placed the bucket under for drips. Informed me that it appeared that the washer was loose and in need of replacement. Since we were there for only one night, it would be repaired after our 11am check-out. We were not offered another room even though there were other rooms available. The continental breakfast was placed in the lobby on a counter and it was ok but we needed to take back to our room as there was no place to sat and eat there. There was a small shopping area across the street that had various stores and eateries that were convenient to the hotel. We went to the Safeway Store there to buy toilet paper as there was a half roll left in the bathroom for three people with no spare roll and the housekeepers had left the the evening. I would rate this hotel a 4/10 for the price we paid for the one night.

1.0 / 5.0

Apr 2023

Posting picture and real are different. It was dirty and unsafe. The carpet was dirty, the wall had a bad smell, and the air conditioner was too dusty to turn on. The interior was also old, so it had a creepy atmosphere. Not worth the $184

FAQs

How much does this hotel cost compared to others in Castro Valley?

The average price for a rental in Castro Valley is R 2,654 per night. This rental is R 1,013 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Hotel by Best Western Castro Valley. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Hotel by Best Western Castro Valley pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Hotel by Best Western Castro Valley?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.

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4.1 / 5.0

Excellent(261 Ratings)

SureStay Hotel by Best Western Castro Valley

Inn

in Castro Valley

2 queen beds

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Discover the beauty of Castro Valley with a stay at SureStay Hotel by Best Western Castro Valley, a top rated Inn with amenities such as Air conditioner, Internet / Wifi and Kitchen or Kitchenette, and more.

RRRR

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley, CA

Reasons to book

About this hotel

Amenities

Map of Castro Valley, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Non Smoking

SureStay Hotel by Best Western Castro Valley

Hotel in Castro Valley, CA

Reasons to book

About this hotel

Amenities

Map of Castro Valley, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Castro Valley?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Hotel by Best Western Castro Valley pet friendly?

What amenities are available at SureStay Hotel by Best Western Castro Valley?

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