The Ritz-Carlton, Tokyo
Hotel in Kanagawa Prefecture
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Tokyo hotel connected to a shopping center, steps from Tokyo Midtown
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 60-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.
This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Kanagawa Prefecture
Available Rooms
Suite, 1 Bedroom (Carlton Suite)
1 King • 1291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Deluxe King, Club Access)
1 King • 560 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Deluxe King)
1 King • 560 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Club Suite, 1 Bedroom (Carlton Suite, Club Access)
1 Double • 1291 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom (Executive Suite, Club Access)
1 Double • 861 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
2.5
Overall a wonderful experience here, however I'd recommend upgrading their TVs as they do not offer any streaming ability so you can only watch local cable. Otherwise a great room, wonderful staff and great food/drinks. Would stay again for sure.
2.5
Good place for cozy stay and shopping. Neighbors are clean and safe...
5.0
The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.
3.0
Ritz Tokyo/stayed for 9 nights August 2024.
Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology.
Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table.
Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy)
Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests
Bistronomy Towers, service was excellent but food also average
Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10.
Ritz Singapore 10/10
5.0
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay.
Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special.
Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient.
For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay.
We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed.
Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.
5.0
Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment.
5.0
Excellent modern facilities and friendly staff. Would have no hesitation staying there again.
2.5
Excellent
5.0
The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff.
I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.
2.5
Everything was great
5.0
Very nice
4.0
very nice hotel
5.0
Absolutely perfect. We totally spend great time while our time in your hotel.
2.5
Great location and amenities. What you’d expect from any ritz Carlton plus the attentiveness of Japanese hospitality services. Excellent time there.
5.0
Fantastic hotel. Top level service and amenities. And the views were overwhelming.
2.5
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
5.0
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
2.5
The staff was incredible! Super helpful with exceptional service! Thank you for a wonderful stay!
5.0
The best hotel we have ever stayed at. From pickup at the airport to the final transfer to the cruise ship...flawless. Staff seemed to be clairvoyant in anticipating needs. Property immaculate.
5.0
View Cleanness
2.5
The condition of room is so clean and tidy. The staffs are kind and thoughtful and their english is fluent. It couldn’t be better.
2.5
Best hotel I've ever stayed in. Excellent service, location, restaurants, bar, live performances, you name it!
2.5
As long as I know, this Tokyo RC is one of the best.
2.5
Amazing!!! The Ritz is a fantastic place. The staff were amazing , to bad the American staff are never as accommodating as the Japanese staff. What a different experience to be in a five star hotel in Japan.
1.3
Amazing!!! The Ritz is a fantastic place. The staff were amazing , to bad the American staff are never as accommodating as the Japanese staff. What a different experience to be in a five star hotel in Japan.
2.5
Luxury Hotel close to subway and connected to a mall. Room and bathroom were spacious by Japanese standards.
2.5
Superb luxury hotel in excellent location Mid town plaza which offers many shops and restaurants. Excellent friendly staff and service. Very good choice of restaurants in the hotel too. Lovely views of Tokyo skyline from the rooms on floors 45 upwards. Would highly recommend this hotel
1.3
Excellent trip.
1.3
Excellent trip.
2.5
This Hotel is wonderful. The location is excellent. Close to shops, restaurants and many sights. From the moment you pull up the staff makes you feel special. Everyone is friendly, knowledgeable and eager to please. Reception was very efficient and welcoming. Staff at breakfast wonderful and Jumanna made breakfast a special time. The concierge desk great to work with, especially Monica. Moka at reception very helpful and very welcoming. The food excellent. Afternoon tea a delight. The staff at tea and the bar excellent. The rooms a dream! Housekeeping keeps the room spotless. My place to stay in Tokyo when I return. I loved everything about the Ritz Carlton Tokyo. I highly recommend it.
2.5
The location is perfect. The staff is super friendly, they pamper you even before check in. The MidTown Mall is connected to the hotel and that is a plus.
Is my second visit to this hotel and I can’t imagine stayng in any other hotel.
1.3
Incredible hotel. But what truly made it special we’re the people! The service and willingness to help us discover Tokio made it a special stay. And ... breakfast!!!! Amazing.
2.5
Incredible hotel. But what truly made it special we’re the people! The service and willingness to help us discover Tokio made it a special stay. And ... breakfast!!!! Amazing.
2.0
At lobby lounge service ladies not really kindness and I think they must learn more for service and kindness to customers . Also I think they are completed misunderstood how service and kindness to customers .. sorry and sorry they are too young to attend !!!
2.5
One of the best hotel in Tokyo
2.5
It was all just amazing! The view from the room was so mesmorizing- beyond stunning
1.0
I cant say Im a Ritz fan but I chose The Ritz this time because the pool at Park Hyatt was closed for maintenance. I had a room on the Club Floor. If you are going to be out all day then perhaps its not worth paying extra for the perks. I just wanted to relax at the hotel so it was a very good deal for me. However, I always find the food at the Ritz (not just Tokyo) a bit disappointing. I wouldnt recommend the Sunday brunch there. The brunch/semi-buffet lunch at Park Hyatt was much better in terms of variety, taste and value. I had a lovely massage at the spa but I regret getting the Sodashi product because its waaaaay overpriced even with my 10% discount. Overall speaking, 4 out of 5 for me. I love my room (shouldve asked for the Fuji view). I love the staff. I love the pool.
2.0
I can't say I'm a Ritz fan but I chose The Ritz this time because the pool at Park Hyatt was closed for maintenance. I had a room on the Club Floor. If you are going to be out all day then perhaps it's not worth paying extra for the perks. I just wanted to relax at the hotel so it was a very good deal for me. However, I always find the food at the Ritz (not just Tokyo) a bit disappointing. I wouldn't recommend the Sunday brunch there. The brunch/semi-buffet lunch at Park Hyatt was much better in terms of variety, taste and value. I had a lovely massage at the spa but I regret getting the Sodashi product because it's waaaaay overpriced even with my 10% discount. Overall speaking, 4 out of 5 for me. I love my room (should've asked for the Fuji view). I love the staff. I love the pool.
1.3
This hotel was absolutely the best hotel Ive ever stayed at. The service was impeccable, the staff was polite, respectful and very helpful. The breakfast was included in the room rate and was 5-star and delicious. The hotel is one of the tallest buildings in Tokyo and the views from the resturant and the rooms was incredible!
1.3
The entire staff did a great job during my four night stay. They werent perfect, but they are as close to that as you can get on earth. I didnt want to leave and this was just a business trip! The room was the quietest hotel room I have ever experienced.
FAQs
How much does this hotel cost compared to others in Kanagawa Prefecture?
The average price for a rental in Kanagawa Prefecture is R 1,644 per night. This rental is R 14,364 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Ritz-Carlton, Tokyo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Tokyo. Enjoy the water!
Is The Ritz-Carlton, Tokyo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Ritz-Carlton, Tokyo?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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