Jacosmo Hotel & Spa
4.7
Outstanding(362 Reviews)Hotel in Hanoi
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Art Deco Hanoi hotel in Old Quarter with a full-service spa
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Jacosmo Hotel & Spa offers 28 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Jacosmo Hotel & Spa offers 28 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.
This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Parking
Laundry
Hot tub or spa
TV
Map of Hanoi
Available Rooms
Deluxe Double with window
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family City View
1 Double • 1 Single • 431 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Executive City View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Triple City View
1 Double • 1 Single
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Double Twin - Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.7
Outstanding(362 Reviews)4.7
I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
4.7
A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
4.7
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
4.7
The staff, Michael & Brian, the breakfast kitchen staff were all very helpful and friendly.
They were accommodating and had good recommendations for lunch and dinner places.
Michael also made arrangements for our Halong bay cruise and Ninh Binh tour, airport pick ups. All went smoothly.
Nothing to complain.
Would highly recommend this place.
4.7
Honestly, Brian and Sophia went above and beyond for the two nights that I stayed at the hotel. Sophia booked my flight and coordinated a taxi to the airport for me; and Brian just had outstanding customer service and even gave me a ride on the back of his motorbike to go to an ATM when I needed to get some money. Location was great, breakfast was yummy and fresh, I thoroughly enjoyed my stay. Thank you!!
4.7
The location is fantastic. The staff were most helpful and friendly.
We like our daily breakfast. We love our stay and will come back again.
4.7
Hotel is in great location with fantastic service.
Hotel bed is very firm and we had issues with water supply to the room.
4.7
Great little hotel in the centre of Hanoi, convenient for visiting the city. Comfortable beds and absolutely wonderful staff. Shout out to Richard, Brian and Henry who worked tirelessly to make sure that our stay was great. They sorted loads of stuff out for us, booked airport taxis and a wonderful cruise in Ha Long bay for a lower price than we could have got elsewhere. Richards recommendations for places to visit and eat were spot on. We stayed in 2 different rooms, a double standard room before our cruise and a family room after. The family room was much nicer, I guess some rooms could do with updating but the great service, location and really good price made it faultless in our eyes.
4.7
The service provided was excellent. The lake is about 10 minutes walk and there are many shops and restaurants in the area.
4.7
Awesome place and staff.
4.7
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
4.7
The staff were so polite friendly and helpful. Michael from reception went over and beyond his duties by loaning his own coat on a cold and unexpected evening. High Praise indeed.
4.7
Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
4.7
I think almost everything was good, especially the staff were very sweet and helpful! Breakfast could have had more bread options, and the pillows were a little too thick. Also you could hear a lot from the street outside, but otherwise I can’t complain at all. The AC worked fine and it was a clean room.
4.7
There is no electric outlet around the bed. This is inconvenient for tourists.
All staffs are friendly and helpful.
4.7
Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
4.7
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
4.7
I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
4.7
Clean, spacious, and good location
4.7
Even the staff was nice, the property needed help. They shut off the water without notice, the room phone did not work, and there were electric plugs and night stand on one side of the bed only.
4.7
Property is little run down but it is in old town Ha Noi so it is expected. The staffs are very attentive and nice. Location in prime. Walkable to all most attraction in own town quarter. Would stay here again.
4.7
The staff at Jacosmo, couldn't be more helpful, and its a great location.
4.7
The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.
4.7
The staff at Jacosmo were friendly and very helpful when we needed to order cars to places. The services and the room were both great for the price and we enjoyed our stay here ver much.
4.7
Great room and great location in the old city next to hoan kiem lake.
Many great food options in the area.
Staff are very helpfully and attending to all needs.
Will definitely stay here again next time I'm in Hanoi.
4.7
I love this boutique hotel , for the price it’s totally worth it ! As soon as I checked in , the staffs were so friendly, helpful. I feel welcome . The room is clean, hot shower was awesome. This is my favorite hotel if I visit Ha Noi , I will come back here again . Thủy , the receptionist girl was very sweet , the breakfast buffet here is good ! I wish I looked here longer ! Thank you for the great experience here
4.7
Nice
4.7
Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
4.7
Pro
Wonderful team of service staff
Breakfast simple but nice
Con
Booked 2 family city View rooms but not available upon 1st check in. Given rooms with no view.
2nd check in upon return from Sapa given right type of rooms but one room with aircon not working and window ajar due to broken handle.
4.7
Incredibly friendly staff - good recommendations on food and cafes.
Breakfast is included and very nice.
The location is great with many places in walking distance.
Room is clean and nice.
4.7
Jacosmo Hotel is a very good choice if you wish to stay in the old quarter of Hanoi.
The staff were obliging and very efficient .
4.7
Property was good and clean. Close by lake and most of attractions. Hotel staff was also cooperative and helpful. Only thing i missed is swiming pool, gym and breakfast portion was limited.
4.7
Brian made me feel at home. He want above and beyond my expectations to be as helpful as possibleI. I only rated the cleaning the way I did because there seemed to be an infestation of very small spiders. It was a clean place it was just the spiders. Other than that it was clean. Not bad location close to lake.
4.7
All staffs were kind
4.7
Good location ; staffs r so friendly
4.7
Very kind staff. I was nervous because of my first trip to foreign countries. But They made my trip so comfortable and satisfying.
4.7
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
4.7
Handy for shopping round the old quarter
4.7
Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
4.7
A very nice place near the old downtown of Ha Noi. Special dedicace to Sophia who has given all the informations we need.
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is R 704 per night. This rental is R 224 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Jacosmo Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Jacosmo Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jacosmo Hotel & Spa?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, parking, and laundry.
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