Jetwing St. Andrew's

Shower, free toiletries, hair dryer, bathrobes

3.7 / 5.0

Good(128 Reviews)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Jetwing St. Andrew's offers 56 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Superior Room

1 Queen • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Attic

1 Queen • 462 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Heritage Suite

1 Double • 425 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gem Suit

1 King • 2 Single • 461 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Heritage Superior

1 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Jetwing St. Andrew's

RRRR

3.7 / 5.0

Good(128 Reviews)

Hotel in Nuwara Eliya

4-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Nuwara Eliya

Nearby attractions

Royal Botanic Gardens

Available Rooms

Superior Room

1 Queen • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Attic

1 Queen • 462 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Heritage Suite

1 Double • 425 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Gem Suit

1 King • 2 Single • 461 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Heritage Superior

1 Queen

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(128 Reviews)

2.0 / 5.0

Oct 2023

The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable. Very disappointing.

2.0 / 5.0

Aug 2023

The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking

5.0 / 5.0

Jul 2023

Great hotel in general, bathrooms and diner could be improved.

0.8 / 5.0

Dec 2021

All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.

1.5 / 5.0

Dec 2021

2.0 / 5.0

Mar 2020

Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand We eat the restaurant both night and the food was average not particularly to my taste There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by

1.0 / 5.0

Mar 2020

Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on handWe eat the restaurant both night and the food was average not particularly to my tasteThere are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by

2.5 / 5.0

Mar 2020

Stay was great! They were extremely professional and the hotel itself is beautiful!

3.0 / 5.0

Nov 2019

Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above

3.0 / 5.0

Oct 2019

Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.

5.0 / 5.0

Sep 2019

An old colonial building with lots of character and very helpful staff. Beautiful!

1.0 / 5.0

Sep 2019

Good but room had some smell n carpet was little dirty

2.0 / 5.0

Sep 2019

Good but room had some smell n carpet was little dirty

2.0 / 5.0

Aug 2019

Buffet is disappointing. Not much of a selection. Restaurant staffs bit grumpy. Except just one waiter. Not worth the money.

1.0 / 5.0

Aug 2019

Buffet is disappointing. Not much of a selection. Restaurant staffs bit grumpy. Except just one waiter. Not worth the money.

5.0 / 5.0

Jun 2019

This hotel is absolutely beautiful! The staff were great and very helpful. The rooms are great, however they are a little dated. All of the staff were very helpful. The food was good as was the high tea in the salon. My only suggestion would be that the hotel do more to control the temperature of their wine. The hotel has a beautiful walk in wine cellar, but I think it is too warm for the wine.

0.3 / 5.0

Apr 2019

The shower has no raiser or divider so the floor area gets soaked . They offered a car & driver services saying I would have the best and be protected and their driver took me north instead of my destination in the south and dropped me in a place i did not want to be ! The refunded the trip cost but refused to refund my two nights hotel reservation at my prescribed destination ! I am still out the money !

0.5 / 5.0

Apr 2019

3.0 / 5.0

Apr 2019

Liked the billiards table,the gardens,the b at area

2.0 / 5.0

Apr 2019

We stayed for 2 nights at Jetwing St Andrew's and overall were happy with our stay. We were upgraded on arrival to a large room, with a huge comfortable bed. The hotel itself is old and you feel a great sense of history. The bar is a great place to relax with a roaring fire and great tunes being played. There is an extensive buffet dinner offered every night which is reasonably price but there are plenty of dining options elsewhere in town. The gardens of the hotel are lovely but quite small, but even so you can spend some time enjoying them. The hotel offers bird and frog tours with their resident naturist. The staff on the whole are good and helpful. We did have a problem in that they forgot to pack us breakfast for our early morning trip to Horton Plains. This was incredibly frustrating as we said it's fine not to have food, that we did not want it as we were in a hurry and asked just to be provide with some bananas. We waited 15 minutes for the bananas to find a whole packed lunch provided which we stated at least 3 times that we didn't want. As a result we missed the sunrise that we had got up for and also the unobscured view from Horton Plains which was our whole reason for staying at the hotel! The duty manager was just not listening and more concerned about providing what he was supposed to than what the customer wanted! The location of the hotel is a bit of a walk into town if you are venturing out but you can cheaply get a tuk tuk.

1.0 / 5.0

Apr 2019

We stayed for 2 nights at Jetwing St Andrew's and overall were happy with our stay. We were upgraded on arrival to a large room, with a huge comfortable bed. The hotel itself is old and you feel a great sense of history. The bar is a great place to relax with a roaring fire and great tunes being played. There is an extensive buffet dinner offered every night which is reasonably price but there are plenty of dining options elsewhere in town.The gardens of the hotel are lovely but quite small, but even so you can spend some time enjoying them. The hotel offers bird and frog tours with their resident naturist.The staff on the whole are good and helpful. We did have a problem in that they forgot to pack us breakfast for our early morning trip to Horton Plains. This was incredibly frustrating as we said it's fine not to have food, that we did not want it as we were in a hurry and asked just to be provide with some bananas. We waited 15 minutes for the bananas to find a whole packed lunch provided which we stated at least 3 times that we didn't want. As a result we missed the sunrise that we had got up for and also the unobscured view from Horton Plains which was our whole reason for staying at the hotel! The duty manager was just not listening and more concerned about providing what he was supposed to than what the customer wanted! The location of the hotel is a bit of a walk into town if you are venturing out but you can cheaply get a tuk tuk.

2.5 / 5.0

Feb 2019

Exceptional stay and an amazing hotel.

1.0 / 5.0

Jan 2019

BED BUGS !!! My daughter and I stayed 2 nights at the Jetwing St. Andrew's. The Hotel is well located and has lovely common rooms (bar with fireplace, pool room, etc), however, the room itself was very noisy (could distinctly hear the neighbours and the people walking on the floor above), the bathroom was completely unpractical with water from the shower splashing everywhere and not even a small place to put a toiletry bag and, last but nor least, the beg had bugs. I got my my body covered with bites. Luckily my daughter was sleeping in another bed and wasn't affected. Despite assurance from the manager that I'll receive a partial refund in compensation, nothing happened. Big disappointment... PS: the bed bug bites are quite itchy and take about 2 weeks to disappear completely...

0.5 / 5.0

Jan 2019

BED BUGS !!!My daughter and I stayed 2 nights at the Jetwing St. Andrew's.The Hotel is well located and has lovely common rooms (bar with fireplace, pool room, etc), however, the room itself was very noisy (could distinctly hear the neighbours and the people walking on the floor above), the bathroom was completely unpractical with water from the shower splashing everywhere and not even a small place to put a toiletry bag and, last but nor least, the beg had bugs. I got my my body covered with bites. Luckily my daughter was sleeping in another bed and wasn't affected. Despite assurance from the manager that I'll receive a partial refund in compensation, nothing happened.Big disappointment...PS: the bed bug bites are quite itchy and take about 2 weeks to disappear completely...

1.5 / 5.0

Jan 2019

The staff were a bit pretentious and the hotel was quite tired - it needed an update. The breakfast was very expensive too.

1.0 / 5.0

Nov 2018

Comfortable enough but in desperate need of renovations. Our room had some water damage and surface mould on the ceiling and walls.

2.0 / 5.0

Aug 2018

Beautiful Gardens and setting with colonial grandeur

1.5 / 5.0

Apr 2018

This hotel is really nice to look at, the staff are friendly however I think it's over priced and there's not much to do in the area

1.5 / 5.0

Apr 2018

This hotel is really nice to look at, the staff are friendly however I think its over priced and theres not much to do in the area

1.5 / 5.0

Apr 2018

unfriendly staff room is located in wrong and bad location .

1.5 / 5.0

Apr 2018

unfriendly staffroom is located in wrong and bad location .

1.5 / 5.0

Jan 2018

The hotel was quite good. A bit too cold. Heater in the room is too small. Nurelia is quite cold place. About 10 degrees. The welcome soup is really nice to keep warm. Food for breakfast was good. Sevice was good.

2.0 / 5.0

Jan 2018

Enjoyed staying here on Boxing Day hotel very nice as are staff loved the log fires as it was chilly. Food ok had hoped it would be really excellent but overall hotel very stay very pleasant

1.5 / 5.0

Jul 2017

We enjoyed our one night stay. The hotel has a colonial history and is in the old style. It is not by any stretch luxurious - it is well preserved and a little dated - bathrooms especially. However the staff are friendly and helpful and the facilities adequate for the length of our visit.

1.0 / 5.0

Jun 2017

Paid 3 x the amount of grand so thought would be good - big mistake - food very poor (menu terrible) - tried to charge for things we didn't have. Rooms big but v dated - mould in bathroom....dogs (?) woke me up at 3am fighting. Did not in any way resemble the jetwing we stayed at night b4. I feel robbed. Stay elsewhere - at the grand or similar.

2.5 / 5.0

May 2017

Cozy place with great service! Amazing staffs

0.5 / 5.0

Apr 2017

The Jetwing looked promising on arrival with fab gardens, however it was short lived! The rooms were big but the bathroom dirty, mouldy,leaking shower/toilet and stank of cigarettes. Breakfast was awful, cockroaches crawling around the food and all food items were barely stocked so you had to keep asking for things. As a foreigner hotel tried to serve tap water and when questioned said you can have a bottle but forgotto mention 130 rupee charge! Overall would not recommend this hotel and its not worthy of it's star rating!

2.5 / 5.0

Nov 2016

very well maintained hotel with good rooms i would suggest to go and hv a stay at jet wings st andrews

1.5 / 5.0

Jan 2016

ok hotel that's main business is one night large groups.

2.0 / 5.0

Sep 2015

The hotel is amazing in sense of history. It has been there for more than 120 years. However, the breakfast had no variety.

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

The average price for a rental in Nuwara Eliya is R 751 per night. This rental is R 2,484 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Jetwing St. Andrew's. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Jetwing St. Andrew's pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Jetwing St. Andrew's?

We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.

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Jetwing St. Andrew's

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Superior Room

Deluxe Attic

Heritage Suite

Gem Suit

Heritage Superior

Jetwing St. Andrew's

Hotel in Nuwara Eliya

Reasons to book

About this hotel

Amenities

Map of Nuwara Eliya

Nearby attractions

Available Rooms

Superior Room

Deluxe Attic

Heritage Suite

Gem Suit

Heritage Superior

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Nuwara Eliya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Jetwing St. Andrew's pet friendly?

What amenities are available at Jetwing St. Andrew's?

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