Sofitel Shahd Al Madinah
Hotel in Medina
5-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury Madinah hotel in Madinah City Center with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Housekeeping is available on request.
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Housekeeping is available on request.
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Medina
Available Rooms
Classic Room, 1 King Bed
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Classic Triple Room, 3 Twin Beds
3 Single • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Classic Twin Room, 2 Twin Beds
2 Single • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Club)
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
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Ratings and reviews
0.5 / 5.0
Hotel does not react to emails/whatsapp/phone calls. Tried at least 10 times, no reply at all ! Booked a Executive club room but the club was closed. At any point were we notified about this prior to our arrival but we did pay for it. To compensate we received a voucher for a free drink with very limited choice. Could not choose sparkling water for example. Rooms are outdated and need urgent refurbishing. Mold in the sink, sockets do not work, dirty carpet, noisy airco, windows do not open….we were put next to a room where construction was going on. The smell of paint and tarnish was awful ! Wrote an email to the head of quality guest experience and strategic development…..guess what….no reply again ! This is my worst experience with Accor ever ! Not at all the standards of a Sofitel and definitely NOT a 5 star hotel ! Avoid this hotel if you can…..
2.5 / 5.0
We arrived 4 hours before check in and we were given a room within a few mins with no fuss. Room was a suite - perfect for our family of 4.
Room had everything we needed, free complimentary minibar which was refuelled daily.
Room service and cleaning was on point and the reception staff whenever required fulfilled all requests.
Breakfast was brilliant with plenty of selection and amazing views of the mosque of the prophet from one side.
Location is the best thing - literally on the courtyard of the mosque with amenities and shops available in all directions.
Would I reccomend? 1000% would i stay again? 1000000% !!!
1.5 / 5.0
The staff are not professional and friendly
2.5 / 5.0
Good hotel big rooms and very close to haram. Just behind Dar al Taqwa.
Renovation going on at the moment but still one of the best hotels I've stayed in medina.
1.5 / 5.0
Food was excellent as was location. Waiters were mixed some good some not so good. Often long wait for cutlery or drinks. The rooms were not as clean as they could be and we had cooking smells in our suite from the restaurant. No plugs by bed for my medical equipment. The rooms are look a bit old and worn.
2.5 / 5.0
Great hotel, modern, excellent food and close to women side, literally 1 min.
2.5 / 5.0
Amazing stay
1.0 / 5.0
The air conditioner broke down and started dripping water.
5.0 / 5.0
The service was very good
5.0 / 5.0
Fantastic
2.0 / 5.0
The room was nice and the amenities were good. Breakfast buffet was also quite good. Although I've stayed at a similar hotel with slightly wider variety.
5.0 / 5.0
Location
5.0 / 5.0
Very close to the mosque, clean and nice people. I’ll stay in this hotel again Inshaa Allah
4.0 / 5.0
Over all it was par experience. Highlighted issues to the management hopefully they’ll fix it for future guests. As I was there for only 2 days didn’t wanted to make a big deal out of it.
5.0 / 5.0
Friendly staff clean room spacious complimentary soft drinks comfortable beds. Very nice scent in the hallway
4.0 / 5.0
Wonderful stay!
4.0 / 5.0
Close to haram
5.0 / 5.0
Excellent location premium hotel
2.0 / 5.0
The hotel is located yards away from the Masjid which is incredible. The staff and service were good. Good selection of food options (breakfast and dinner) as we went for half board. However, the property is in a bad state and cleanliness was very poor. During our 2nd night the whole curtains railing fell down, however this was promptly fixed. Basic amenities like shower gel and lotions were empty, towels limited, floors creaking and housekeeping looked like they just did up the bed. Very busy and noisy hotel.
0.5 / 5.0
Shower broken
Elevator delay even 20 minutes waiting time
5.0 / 5.0
The hotel excelled in everything. However, management should note that their clients come from all over the world. They need to ensure the hotel has the flexibility to accommodate early arrivals, even if they arrive before the check-in time.
4.0 / 5.0
Loved my stay at Sofitel.. got a Junior Suite and was perfect.. the room was a bit smaller then i expected.. but overall the service was good.. it was clean.. the breakfast was amazing.
5.0 / 5.0
Everything was beyond 10/10.
All staff were friendly, helpful and very decent.
Housekeeping, concierge and restaurant staff were always smiling and always keen to help.
Check in and check out were very smooth thanks to the reception.
Breakfast buffet had a variety of cuisines and food, everything was fresh, we didn’t try anything that we didn’t like.
Proximity to the King Fahd gate and also ladies prayer entrance was very convenient.
Also Taiba shopping center and a bunch of stores all around that makes the location perfect.
Insha’Allah we would stay there again and again.
5.0 / 5.0
Hotel is clean and well-maintained , responsive staff , excellent breakfast buffet , very close to Masjid Nabawi , lots of food options and shopping nearby
5.0 / 5.0
Very clean and amenities are amazing, location is perfect as well.
4.0 / 5.0
Easy access to haram
2.5 / 5.0
It is the best experience so far with any hotel. Sofitel raises the bar for what excellence in service looks like. From the time you walk in till the time you leave. The staff is amazing always with a smile.
Their buffet breakfast, lunch, or dinner are worth trying. plenty of options for hot or cold and sweets just not only look amazing but taste great.
The floor staff was amazing. and surprisingly anyone you talk with knows exactly what you are looking for and how to respond.
The best thing is it's just steps away from the Masjid.
I would love to come back and stay a little longer
5.0 / 5.0
Excellent hotel right next to Haram (perfect center), we got the king suite for our family of 5 and loved every bit. We had half board, dinner options were excellent, breakfast was just ok but overall great hospitality and convenience. We’d love to stay there again.
1.5 / 5.0
The hotel is in a good location. Cleanliness is however and issue.
5.0 / 5.0
Very convenient hotel with nice friendly staff
3.0 / 5.0
Staff were friendly. The property is old and need renovation. The price was high in relation to service provided
5.0 / 5.0
Best location .
Best services.
5.0 / 5.0
Excellent staff.
5.0 / 5.0
service was excellent and room and hallways were fabulous
3.0 / 5.0
No good wifi
Would not stay again
4.0 / 5.0
Very nice property! The check in experience was top. Staff was helpful. Check out experience was below average. Overall, a nice hotel with premium location to Haram.
5.0 / 5.0
Thank you so much for the upgrade
2.0 / 5.0
The room was extremely small; we booked for three poeple, and hardly there was a room for two people.
2.0 / 5.0
Old
5.0 / 5.0
Our stay at this hotel was very good and easy walking distance to the prophets mosque
FAQs
How much does this hotel cost compared to others in Medina?
The average price for a rental in Medina is R 1,121 per night. This rental is R 6,444 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sofitel Shahd Al Madinah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sofitel Shahd Al Madinah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Shahd Al Madinah?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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