HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Suite, 1 King Bed (with Round Daybed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

4.4

Excellent(116 Reviews)

Hotel in Shanghai

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Shanghai hotel in Xuhui with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel offers 169 air-conditioned accommodations with iPod docking stations and espresso makers. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Shanghai

Nearby attractions

Shanghai Natural History Museum.

3.7 mi

Available Rooms

1 King Bed Premium

1 King • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 King Bed Standard

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed (with Round Daybed)

1 King • 786 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 King Bed Premium Courtyard View

1 King • 517 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

RRRR

4.4

Excellent(116 Reviews)

Hotel in Shanghai

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Shanghai

Nearby attractions

Shanghai Natural History Museum.

3.7 mi

Available Rooms

1 King Bed Premium

1 King • 592 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 King Bed Standard

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed (with Round Daybed)

1 King • 786 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

1 King Bed Premium Courtyard View

1 King • 517 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.4

Excellent(116 Reviews)

4.4

Oct 2024

Everything was as would be expected in a quality hotel. I enjoyed my stay.

4.4

Apr 2024

One of the worst stay in my hotel experience. Hotel and amenities are fine and nice but hotel refused to turn on AC while the rooms are scorching hot, humid and stuffy. I get it, its april and still cool outdoor but indoor is a separate story. I was waking up covered in sweat, drenched and yet they still refuse to turn on the AC. Their reasoning is that they would have tovturn on the central AC and would be the entire floor, not just my room, which doesnt make sense to me. Other guests can choose to turn off if it is cold. Would not choose this hotel again as there are plenty quality hotels available in shanghai

4.4

Mar 2024

Very good location, staff and clean rooms.

4.4

Mar 2024

everything met or exceeded expectations but Abby at the front desk was simply supe.b

4.4

Nov 2023

Very convenient location, like their breakfast. The option for dinner could be improved.

4.4

Apr 2023

Wonderful hotel. Excellent location, across from the subway, and incredibly helpful staff!

4.4

Jan 2022

The hotel is relatively new with very good location

4.4

Aug 2020

Well designed architecture and rooms. But the front desk staff were not earnest about the prices needed for the paid room upgrade.

4.4

Jan 2020

Good hotel, will come back again

4.4

Nov 2019

there was mold in the sink, no swimming caps provided and wasn’t let into the pool. most staff doesn’t understand english

4.4

Nov 2019

there was mold in the sink, no swimming caps provided and wasn’t let into the pool. most staff doesn’t understand english

4.4

Sep 2019

difficult to get a taxi

4.4

Jun 2019

Nice room, view just soso but overall is good

4.4

Apr 2019

Used 4 times but this hotel was just OK. Nothing special. Reception can be crowded and slow. Service was good but the room was just about OK and clean. Area was not bad. Some shops but nothing special. This hotel is good for a very short stay. Wouldn't recommend long stay.

4.4

Apr 2019

4.4

Feb 2019

Pleasure stay

4.4

Jan 2019

We were very excited to stay at the Twelve at Hengshan. When you first come in you are impressed by a great looking lobby. Our first disappointment was to learn that the pool was out of order without much of an apology. We proceeded to the room expecting a luxurious room but were again disappointed. The bathroom is in fact very nice but the main room itself was very underwhelming. It was a large room but the decor and style were quite lacking and i would not call this a luxury room in a luxury hotel. The concierge was not very helpful either when we were looking for restaurants (didn't know about the ones across the street) or when we needed help with a taxi.

4.4

Jan 2019

We were very excited to stay at the Twelve at Hengshan. When you first come in you are impressed by a great looking lobby. Our first disappointment was to learn that the pool was out of order without much of an apology. We proceeded to the room expecting a luxurious room but were again disappointed. The bathroom is in fact very nice but the main room itself was very underwhelming. It was a large room but the decor and style were quite lacking and i would not call this a luxury room in a luxury hotel. The concierge was not very helpful either when we were looking for restaurants (didnt know about the ones across the street) or when we needed help with a taxi.

4.4

Nov 2018

Great location and neighbourhood. Super convenient connecting to Line 1 on the metro being right next door. Very good detail in design and overall a quiet hotel during my stay

4.4

Nov 2018

Very modern room, love the light system. Great bed, only issue was a toilet that ran all night

4.4

Nov 2018

Very nice room with good amenities, very comfortable. Convenient location, pretty streets in the neighborhood. Very peaceful garden. The pool area is beautiful. Room service is not so good, and expensive. Many bars nearby at night, but not enough eateries for a quick and good bite.

4.4

Nov 2018

Very nice room with good amenities, very comfortable. Convenient location, pretty streets in the neighborhood. Very peaceful garden. The pool area is beautiful. Room service is not so good, and expensive.Many bars nearby at night, but not enough eateries for a quick and good bite.

4.4

Oct 2018

This is a great hotel located in a chic part of Shanghai close to both Xujiahui and Jing’an Temple. Hotel itself is very new, modern, well appointed. The staff professional and friendly. Every reason to want to return, and I will

4.4

Mar 2018

A beautiful first class hotel in an off the beaten track area. The highest tech hotel room I’ve ever seen. Great beds. Skip the overpriced breakfast.

4.4

Mar 2018

A beautiful first class hotel in an off the beaten track area. The highest tech hotel room I’ve ever seen. Great beds. Skip the overpriced breakfast.

4.4

Oct 2017

Good, Safe and Convenient The staff are friendly and professional

4.4

Oct 2017

Good, Safe and ConvenientThe staff are friendly and professional

4.4

Sep 2017

This hotel is close to the subway station and facilities is very nice!! I'll stay in here again!!!

4.4

Jul 2017

The hotel is in the old French quarter of Shanghai which has lovely trees, and is close to a beautiful park and convenient subway.

4.4

Mar 2017

I stayed her for 5 nights. I wasn't sure about the location but liked the photos on Expedia. The hotel is beautiful. The staff is amazing. There were a few things I wasn't happy about. The first one is the pool. The water was really cold, and the water in the hot tub part was not hot. Seems trivial, but the pool was one of the reasons I chose this hotel. Secondly, we wanted to try the buffet, but it was not available. May have misread the in room information, but we were disappointed. A BIG problem which is not the hotel's fault is that getting a taxi in this area is a nightmare. It took us at least 20 minutes on two occasions to get a cab, once with the help of a staff member. Very frustrating. I am not sure why this is, but it is.

4.4

Mar 2017

I stayed her for 5 nights. I wasnt sure about the location but liked the photos on Expedia. The hotel is beautiful. The staff is amazing. There were a few things I wasnt happy about. The first one is the pool. The water was really cold, and the water in the hot tub part was not hot. Seems trivial, but the pool was one of the reasons I chose this hotel. Secondly, we wanted to try the buffet, but it was not available. May have misread the in room information, but we were disappointed. A BIG problem which is not the hotels fault is that getting a taxi in this area is a nightmare. It took us at least 20 minutes on two occasions to get a cab, once with the help of a staff member. Very frustrating. I am not sure why this is, but it is.

4.4

Mar 2017

4.4

Jun 2016

This hotel is located at the heart of the French district, best of Shanghai. Within walking distance to nice restaurants and subway. We asked the hotel to arrange airport pickup, they sent a nice Mercedes. When we arrived, someone walked us straight up to our room, while others helped with luggage. Room was huge and clean. The architecture is comtemporary. Breakfast buffet was i think $40/ea, it was an extensive buffet with Eastern and Western choices. We used the pool- heated and HUGE! And clean. While we were swimming 3 lifeguards were there watching for us. Overall the service was EXCEPTIONAL throughout. Staff is fluent in English. We also took some time and had a tea time in the courtyard. Was a very nice experience. I will definitely stay here again next time we are in Shanghai!!

4.4

Dec 2015

Amazing! Just amazing! You will not regret spending your time in Shanghai at this hotel.

FAQs

How much does this hotel cost compared to others in Shanghai?

The average price for a rental in Shanghai is R 704 per night. This rental is R 2,021 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Enjoy the water!

Is HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Hotel in Shanghai

Reasons to book

About this hotel

Amenities

Map of Shanghai

Nearby attractions

Available Rooms

1 King Bed Premium

1 King Bed Standard

Premium Room

Deluxe Suite, 1 King Bed (with Round Daybed)

1 King Bed Premium Courtyard View

HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel

Hotel in Shanghai

Reasons to book

About this hotel

Amenities

Map of Shanghai

Nearby attractions

Available Rooms

1 King Bed Premium

1 King Bed Standard

Premium Room

Deluxe Suite, 1 King Bed (with Round Daybed)

1 King Bed Premium Courtyard View

Reviews

FAQs

How much does this hotel cost compared to others in Shanghai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel pet friendly?

What amenities are available at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel?

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