The Sterling
3.8
Good(604 Reviews)Hotel in Malacca
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour front desk, a short walk to Jonker Street Night Market
Along with a business center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop and a reception hall.
The Sterling offers 37 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.
Along with a business center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop and a reception hall.
The Sterling offers 37 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.
Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Malacca
Available Rooms
Deluxe Double Suite
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Double Suite with Bathtub
1 King • 366 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Family Suite
2 Queen • 441 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Family Suite with Bathtub
1 King • 1 Queen • 377 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Double Suite with Bathtub
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.8
Good(604 Reviews)3.8
The hotel is a very short walking distance to the major tourist attractions in Melaka.Staff was very friendly and helpful. Parking is provided. Rooms are very dated and my room had water damage which has not been repaired. The room was made available to us with the toilet and bathroom soaking wet after being washed. The room itself is dusty and not clean. Would I come here again? I don't think so.
3.8
I wanted to give this property high marks because of the kind and accommodating staff. However, their Internet connectivity is really slow and flaky. They need an upgrade.
3.8
Very close to Jonkers street. Within walking distance. A little dated but worth the location. Don’t plan to be mobile with a vehicle, foot patrol is highly recommended. Lots of things to see within this location. Double jacuzzi was a pleasant surprise
3.8
Old but great location
3.8
it is safe and quiet...walkable to the nearest attraction centers.
3.8
Staff were uninteresred before 3pm. Reception was present but on the phone. Only saving grace of the hotel is Wong who attended to us when we arrived before 3pm. We were allowed to deposit our luggage. Rest of the stay was "meh" corridoor was covered in obvious water patch. Rooms were spacious, everything was chargeable. Nice if you like bugs for room mates
3.8
The hotel was nice and very convenience location.
3.8
It’s an average hotel. More friendlier for couples without kids.
3.8
Was a good stay. Had all the basic amenities and was close to the red square and Jonker street. They had maintenance on our floor which took out power and water but we were heading out anyways and by the time we were back, it was all functioning with no problems.
3.8
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
3.8
no hot water during bath, bath water too small
3.8
Old hotel but close to the city and walkable distance
3.8
Great Stay, Nice Place - However, the shower unit should be maintained !
3.8
OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
3.8
OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
3.8
my room didnt have hair dryer. my sisters' room didnt have air-cond.
my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice.
my room didnt even have a window. very claustrophobic.
the only positive is the location - walking distance to Jonker Walk
3.8
my room didnt have hair dryer. my sisters' room didnt have air-cond. my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice.my room didnt even have a window. very claustrophobic.the only positive is the location - walking distance to Jonker Walk
3.8
Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.
3.8
Friendly stuff, clean facilities, nice breakfast, close to jonker street.
3.8
The facade is all colonial but the amenities are few. Parking was sparse and outdoor on rocky surface. The towels and other hotel supplies were below my expected standard. Having stayed at other colonial type of hotels, I expected a higher standard. Even the welcome area / reception was dull and not inviting but the hotel room was clean and spacious enough. Breakfast was OK.
3.8
It was a comfortable stay and proximity to Jonker walk and Melaka Gurdwara was perfect
3.8
It was a comfortable stay and proximity to Jonker walk and Melaka Gurdwara was perfect
3.8
The receptionist is not friendly and doesn't even explain where the breakfast is until I ask. The room carpet smell and is old. Not worth the money paid.
3.8
The receptionist is not friendly and doesnt even explain where the breakfast is until I ask. The room carpet smell and is old. Not worth the money paid.
3.8
The building outside look nice but the service and facilities were very dissappointing. Firstly, the receptionist not very attentive. She only provide my breakfast voucher when I request (she didnt aware). Secondly, the room was small and didnt provide tower. Third, the breakfast area was really small and lack of choices. The breakfast tasted bad too. Please reconsider.
3.8
Avg room with avg service..
3.8
Unique boutique hotel within walking distance rom historical sites and Jonker Street. But quite disappointed our breakfast was not available due to Chef on emergency leave.
3.8
the water is hot
in contrast the room also hot
the air-con is not cold enough even I adjust it to 18 degree and high wind
but once setup high wind, it is noisy.
some small black ants walk around in the room and buffet room
3.8
It’s a stone throw away from Jonkers street. A lot of local food outlets nearby for meals all day. The room is acceptable, with limited TV channels.
Free parking onsite provides great convenience.
The blanket and sheets kind of thin, so don’t blast the Aircon if you are afraid of the cold.
Overall a good hotel at great locations.
3.8
It’s a stone throw away from Jonkers street. A lot of local food outlets nearby for meals all day. The room is acceptable, with limited TV channels. Free parking onsite provides great convenience.The blanket and sheets kind of thin, so don’t blast the Aircon if you are afraid of the cold.Overall a good hotel at great locations.
3.8
Shower did not have hot water. To complicated to adjust.
3.8
Great location but air-conditioner is not cold and water heater just warm with low pressure. Everything else is good enough. Quiet to sleep.
3.8
The room have a smell that lingers, carpet flooring is oily, air conditioning is not cold and shower do not have water that’s hot enough to bathe.
3.8
Overall quite a good experience stay in sterling. Location is conveniently located to attractions and jonker night market.
3.8
Transportation is not easy to get there
It's good for driving trips
3.8
The room was very comfortable and can go any good palace by walking.
I want to come again with friend!
3.8
Bathing water not hot through out the stay, towel only available after 3.30pm.
3.8
never ever come across,this hotel so dirty and smelly. not managed to change the bed sheet .
3.8
Quick email correspondence and exchanges. Took note of all details of booking and meticulously screened special requests. Excellent service during check in and rooms were clean in spotless condition.
3.8
Of all my many trips, this is the worst hotel that I have ever stayed. Not to mention that the Jacuzzi was terribly stained, the room’s aircon was faulty after checked in.
Personally informed the front desk about it and was ensured they will check and rectify the problem but to my dismay the problem wasn’t solved at all! And despite this, the hotel isn’t able to change a room for me.
The front desk suggested a portable aircon and a fan instead. But that all didn’t improve the situation any better as the portable aircon itself exhausted warm air in the room and my kids perspired terribly during sleep.
My greatest disappointment is the hotel’s lack of concern and assistance on this matter, which is totally unacceptable.
FAQs
How much does this hotel cost compared to others in Malacca?
The average price for a rental in Malacca is R 776 per night. This rental is R 216 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Sterling. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Sterling pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Sterling?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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