It was an amazing stay at this resort! Love it and surely will come again.

It was an amazing stay at this resort! Love it and surely will come again.

The resort was superb. The meet and greet by the reception was fantastic, they sorted anything out for you. My only issue is the restaurant was slow and often forgot my order, not sure if this was staffing issue.The location is stunning and being right on the beach, and next to coral for snorkelling means you literally don’t have to leave. Plenty of options for doing trips though and places to eat and chill out along the beach.Will definitively be returning.

The resort was superb. The meet and greet by the reception was fantastic, they sorted anything out for you. My only issue is the restaurant was slow and often forgot my order, not sure if this was staffing issue. The location is stunning and being right on the beach, and next to coral for snorkelling means you literally don’t have to leave. Plenty of options for doing trips though and places to eat and chill out along the beach. Will definitively be returning.

We had a good stay!

If you like the quiet place to stay , you should choose Bubu resort. Hotel manager and reception staff Kelly Both very nice!! They always help us whatever I need The beach and water is very clean . Worth to stay I will come again on next April

The room is very comfortable and clean, breakfast is great. We love to laze on the sun chairs which are just a few meters from the crystal clear water.

Everything was good. Free cocktail and mocktail everyday 4-6pm which is a plus point. Suggest to privide inroom slipper and toothbrush. It's near to jetty long beach, very convenience.

good: near to beachbad: no telephone in the room, small room space

good: near to beach bad: no telephone in the room, small room space

The staff were very friendly and helpful, we had a fantastic vacay. Everything was clean and pleasant. Definitely recommend!

This is the most expensive hotel on long Beach hence the service is good. Their restaurant is also the best restaurant on long Beach though pricey. I like the balcony in the room with a bit if sea view. The interior of the room is new since it was just refurbished. Breakfast is really good as compared to other hotels on long Beach. Their pastries are good! Wifi is not really working but we have our own data plan which works well in the room. The layout of the room is really weird, you enter to the toilet. The fridge, wardrobe and kettle are all facing the toilet bowl and shower area. Since I'm travelling with friend, it's really weird cause no one can exit the room if someone is in the toilet. The shower area is not fully fenced up hence there will be splashes to the toilet area. There's no stand to put the shampoo,etc.

This is the most expensive hotel on long Beach hence the service is good. Their restaurant is also the best restaurant on long Beach though pricey. I like the balcony in the room with a bit if sea view. The interior of the room is new since it was just refurbished. Breakfast is really good as compared to other hotels on long Beach. Their pastries are good!Wifi is not really working but we have our own data plan which works well in the room. The layout of the room is really weird, you enter to the toilet. The fridge, wardrobe and kettle are all facing the toilet bowl and shower area. Since I'm travelling with friend, it's really weird cause no one can exit the room if someone is in the toilet. The shower area is not fully fenced up hence there will be splashes to the toilet area. There's no stand to put the shampoo,etc.

Nice beach and nice service. Lovely atmosphere. Good food

Nice place, patient and attentive staff, good food at the restaurant. The internet was often a bit difficult to obtain, and some of the day trips ended up being full or cancelled even though we'd booked them well in advance. But otherwise, the place was dandy. I hoe the area isn't developed much more. It's right at capacity now.

Nice place, patient and attentive staff, good food at the restaurant. The internet was often a bit difficult to obtain, and some of the day trips ended up being full or cancelled even though we'd booked them well in advance. But otherwise, the place was dandy. I hoe the area isn't developed much more. It's right at capacity now.

Staff fantastic, hotel bedrooms need updating to reflect price paid. Overpriced.

Staff fantastic, hotel bedrooms need updating to reflect price paid. Overpriced.

Staffs are impatient and rude to local tourist. First priority for foreign tourist if locals want to request for something. It is close to the beach, room and bed are comfortable.

Staffs are impatient and rude to local tourist. First priority for foreign tourist if locals want to request for something.It is close to the beach, room and bed are comfortable.

The staff member we first met at the office before departing on the speed boat was friendly and welcoming. The speed boat transfer to the resort went fine - takes 30 mins. Upon arrival the greeting from the reception staff was nice, they took us through the hotel info, excursions we can book etc etc. The quality of the room wasn't as high as i hoped, the bed wasn't very comfortable so i didn't sleep great while there, the bathroom didn't smell very pleasant and i was disappointed you couldn't close down the bathroom fan window at night to stop the lizards and anything else coming in (had a big lizard in my room one night with about 3 small ones, they are harmless though would have appreciated them not being there). In addition to this there was a small gap under my door - so again, anything could crawl in. The wash towels clearly didn't get washed with any comfort conditioner to soften them as they felt like an exfoliating pads. My patio door didn't lock nor could I shut properly so to feel safe at night my male friend kindly swapped rooms as he's patio door could lock, and in addition the safe didn't work so again i wanted to be able to keep my passport/cash etc safely locked away. At breakfast time, there was noone to greet you or take you to a table and just take you through how the breakfast buffet worked - ie no one served you tea or coffee so i had to go up to the counter and ask for a cup of tea and fruit juice myself which i thought was poor customer service.

The staff member we first met at the office before departing on the speed boat was friendly and welcoming. The speed boat transfer to the resort went fine - takes 30 mins. Upon arrival the greeting from the reception staff was nice, they took us through the hotel info, excursions we can book etc etc.The quality of the room wasn't as high as i hoped, the bed wasn't very comfortable so i didn't sleep great while there, the bathroom didn't smell very pleasant and i was disappointed you couldn't close down the bathroom fan window at night to stop the lizards and anything else coming in (had a big lizard in my room one night with about 3 small ones, they are harmless though would have appreciated them not being there). In addition to this there was a small gap under my door - so again, anything could crawl in.The wash towels clearly didn't get washed with any comfort conditioner to soften them as they felt like an exfoliating pads.My patio door didn't lock nor could I shut properly so to feel safe at night my male friend kindly swapped rooms as he's patio door could lock, and in addition the safe didn't work so again i wanted to be able to keep my passport/cash etc safely locked away.At breakfast time, there was noone to greet you or take you to a table and just take you through how the breakfast buffet worked - ie no one served you tea or coffee so i had to go up to the counter and ask for a cup of tea and fruit juice myself which i thought was poor customer service.

The snorkelling was excellent both on the well organised boat trips and also to the left of the hotel beyond the jetty. BuBu itself was comfortable, though the bathroom could have done with a more rigourous clean. The food was very good and ther free cocktail very welcome!

Decent and comfortable hotel. A bit overpriced for what it is.

The receptionist is good but honestly I'm very dissappointed with the service. I stayed in family room which costs RM 1000++. We paid extra RM250 for additional one person and they promised to provide pillow and blanket. I did remind them a few times but no extra pillow and blanket provided. Upon checking out, when I complained, the receptionist just said "sorry, we were so busy yesterday" . This is not acceptable, and I would rate value for money 2 out of 10. And plus, no refund given.

The receptionist is good but honestly Im very dissappointed with the service. I stayed in family room which costs RM 1000++. We paid extra RM250 for additional one person and they promised to provide pillow and blanket. I did remind them a few times but no extra pillow and blanket provided. Upon checking out, when I complained, the receptionist just said sorry, we were so busy yesterday . This is not acceptable, and I would rate value for money 2 out of 10. And plus, no refund given.

Overall a decent experience. Last I stayed here was 12 years ago in 2006, so much has changed for the better.

The plus: The entier staff. Very cool, fun and always with a smile. Thé beach ils beautiful but because of the construction of an other hôtel beside, they offer you a free shuttle boat to go on another beach.The minus: the room. Small and need a little bit of love But i will recommand this hôtel allé the way

The plus: The entier staff. Very cool, fun and always with a smile. Thé beach ils beautiful but because of the construction of an other hôtel beside, they offer you a free shuttle boat to go on another beach.The minus: the room. Small and need a little bit of love But i will recommand this hôtel allé the way

The plus: The entier staff. Very cool, fun and always with a smile. Thé beach ils beautiful but because of the construction of an other hôtel beside, they offer you a free shuttle boat to go on another beach. The minus: the room. Small and need a little bit of love But i will recommand this hôtel allé the way

Very helpful staff. Basic accommodation but right on the beach. Good transport from the mainland, good recreation options. Breakfast not bad

We had a great stay despite the building works taking place next door, new hotel being built right next to the pier. The manager was offering trips to the large island, to the beach opposite Long beach, so everyone could escape the disruption if needed to. In the end we stayed on the beach near the hotel, as got used to the noise after a while. The staff were fantastic and could not do enough for you. Free cocktails at 5pm were a hit! Good snorkelling just off the beach under the pier plus daily trips offered. Good choice of food for breakfast and in the restaurant at night (plus good choice of wine at affordable prices). The room was a bit basic but we loved the fact that the garden room was so close to the beach and so easy to keep popping back.