The St. Regis Chengdu

Presidential Suite, 2 Bedrooms, Pool Access | Pool | Indoor pool, seasonal outdoor pool

Premium bedding, down comforters, free minibar items, in-room safe

Suite, 1 Bedroom | Premium bedding, down comforters, free minibar items, in-room safe

Separate tub and shower, free toiletries, hair dryer, bathrobes

9.0 / 10.0

Outstanding(163 Ratings)

Hotel in Chengdu

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and 2 coffee shops/cafes.
Housekeeping is available on request.
The St. Regis Chengdu offers 282 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Full-sized refrigerators/freezers, espresso makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chengdu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Chengdu

Nearby attractions

Chengdu Research Base of Giant Panda Breeding

10.6 mi

Kuan Alley and Zhai Alley

1.9 mi

People's Park

1.5 mi

Chengdu Museum New Hall

1 mi

Available Rooms

Deluxe King Non-smoking

1 King • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Non-smoking

2 Double • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Lafayette Suite Non-smoking

1 King • 1184 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

The St. Regis Chengdu

RRRR

9.0 / 10.0

Outstanding(163 Ratings)

Hotel in Chengdu

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Chengdu

Nearby attractions

Chengdu Research Base of Giant Panda Breeding

10.6 mi

Kuan Alley and Zhai Alley

1.9 mi

People's Park

1.5 mi

Chengdu Museum New Hall

1 mi

Available Rooms

Deluxe King Non-smoking

1 King • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Non-smoking

2 Double • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Non Smoking

1 King • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Lafayette Suite Non-smoking

1 King • 1184 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Outstanding(163 Ratings)

5.0 / 10.0

Oct 2024

The hotel room is great. Thank you for the butler team for the great service, and the breakfast buffet is great

5.0 / 10.0

Oct 2024

Hotel have a great butler team, provide wonderfeul and helpful service.

5.0 / 10.0

Oct 2024

The staffs are really friendly, helpful. The room is very comfortable and clean. Enjoy the breakfast, a lot of choices to choose from. Definitely will return to this place again.

4.0 / 10.0

Aug 2024

We made a holiday trip to Chengdu to celebrate my girlfriend’s birthday. I informed the hotel and they decorated the room for me. Thanks a lot.

8.0 / 10.0

Jul 2024

convenient location with good gym facility

10.0 / 10.0

Jun 2024

We loved everything. The staff was amazing. The room was perfect. Thank you for the best stay

10.0 / 10.0

Jun 2024

Impressive service 👏

5.0 / 10.0

May 2024

Service is really great at St Regis, our butler Sherry greeting us at the lobby and have our room arranged beyond our expectation. the hotel is highly recommended for business or leisure.

4.0 / 10.0

Apr 2024

Mostly is good, but I don’t know why their staff make a wrong information told me two nights but only offer one breakfast, it is wasted my time to double check with the website for this, very bad experience and I will think not book the room from the site

10.0 / 10.0

Mar 2024

Staffs are very manner & helpful

10.0 / 10.0

Feb 2024

Very excellent service, I stayed one day and then decided to stay one more day here. Breakfast is very good too, you will be excited. I got cold during stay, the butler sent me medicine and fresh cooked food to my room, feel very warm. Thanks

10.0 / 10.0

Jan 2024

we have 4 nights of stay. will rate excellence for their service. the staff take care of your request and give their best effort. make you feel at home. thank you .

5.0 / 10.0

Dec 2023

Our experience at St Regis Chengdu was fabulous! Butler service was a great experience. We had hot beverages served to our room every night upon request. Special commendation to the concierge, Alan. He helped us book tickets to the museum and coordinated our luggage transfer from Chengdu to Shanghai. He went beyond to facilitate the inspection of our luggage contents and even recorded the whole process at our request and shared with us via WeChat! This gave us peace of mind to continue with our travel itinerary. We strongly recommend him for a Service Excellence Award! We would say that St Regis has really lived up to its name and even exceeded our expectations!

10.0 / 10.0

Oct 2023

Great hotel.

10.0 / 10.0

Oct 2023

Excellent reception and service. Lobby staff are all amiable and eager to offer helpful advice. Hotel is clean and worthy of the rating. Will stay here next time.

10.0 / 10.0

Apr 2023

very Good experience

5.0 / 10.0

Jan 2022

it was a very pleasant stay. All wishes were taken into account, I especially want to thank the manager and the head chef, who, during breakfast, took into account all my wishes related to allergies

10.0 / 10.0

Aug 2020

I was a little concerned when I arrived because they couldn't find my reservation, but that was quickly rectified. For such an international brand, I was a bit surprised by the lack of English abilities of the staff. However, I truly enjoyed my stay at the St. Regis. The room was spacious and well lit, the bed the was absolutely wonderful, and the amenities were equally excellent. I chose this hotel because of the pool (outside although I could only use it for 2 days because of the weather) and it did not disappoint. I would have liked the pool bar to have been open in order to get refreshments while lounging in the sun all day. Thankfully, there is a Starbucks in the mall attached to the hotel so a quickly scooted over there for a coffee and some dessert. I highly recommend this hotel for its location and its amenities.

5.0 / 10.0

Jan 2020

Am very impressed with the good service provided by the stuff, special mention is Leo, who give us a lot of help in getting around Chengdu. Leo go beyond his duty to help us around the beautiful city, and even extend his help beyond our stay duration. Well done St. Regis Chengdu. You have a great team!

1.5 / 10.0

Jan 2020

The service at St. Regis is impeccable as always. Thats why I only stay in St.Regis. However, I was really disappointed in the condition of our room. It was like staying in worn down Super 8 Inn in the states. Absolutely unacceptable. I told the butler and his response was our hotel has been open a quite long time thats why the condition is this terrible. Wow! never heard this before. I am switching to Four Season for my next stay in Shanghai.

3.0 / 10.0

Jan 2020

The service at St. Regis is impeccable as always. That's why I only stay in St.Regis. However, I was really disappointed in the condition of our room. It was like staying in worn down Super 8 Inn in the states. Absolutely unacceptable. I told the butler and his response was our hotel has been open a quite long time thats why the condition is this terrible. Wow! never heard this before. I am switching to Four Season for my next stay in Shanghai.

10.0 / 10.0

Dec 2019

I had a great time staying at this hotel. The room is clean, modern and spacious, the property is immaculate, and the service is exceptional. The only drawback is that the lobby is kind of small (maybe it is just the style of St Regis).

10.0 / 10.0

Sep 2019

Room was exceptionally clean and spacious, love the soft product (great slippers!) Was surprised that bookings via Expedia does not get loyalty reward points for the stay. Given the price paid this is rather disappointing.

5.0 / 10.0

Sep 2019

Room was exceptionally clean and spacious, love the soft product (great slippers!)Was surprised that bookings via Expedia does not get loyalty reward points for the stay. Given the price paid this is rather disappointing.

5.0 / 10.0

Aug 2019

It was amazing experience. We arrived midnight, Adam helped us to register very easily. And they offered 300 points to get free breakfast of my daughters. My daughter forgot ear ring and ring, but they sent an e mail to get them. Swimming pool was great and food was nice.We also enjoyed free WiFi in the room. Definitely I will stay there again!

10.0 / 10.0

Aug 2019

Beautiful interior, great hotel staff, and good location. It is near the mall and it had some nice restaurants nearby. All hotel staff members were friendly and helpful.

8.0 / 10.0

Jul 2019

Very nice hotel and good service. The location is a bit far from city.

5.0 / 10.0

Jun 2019

The room was a little bit dated. Especially the couch and coushions. They really need to be cleaned or replaced. Other than this, the room was big and the breakfast was really good.

2.0 / 10.0

May 2019

The hotel is beautiful and clean. The rooms are cery large and very clean.The checkin was extremely long. China taked longer, but it took us about20 minutes to get checked in.The room servixe menu was pretty good and service was relatively quick.Overall a great hotel, but the staff was young and needed a little more training in processes to expedite check in and check out.

4.0 / 10.0

May 2019

The hotel is beautiful and clean. The rooms are cery large and very clean. The checkin was extremely long. China taked longer, but it took us about20 minutes to get checked in. The room servixe menu was pretty good and service was relatively quick. Overall a great hotel, but the staff was young and needed a little more training in processes to expedite check in and check out.

2.5 / 10.0

Apr 2019

We had a superb stay in this property! Cannot fault the service and the level of attention. We were there for an anniversary celebration and the hotel made it extra special. Little gifts for my 7 year old also earned brownie points! If I had to pick one area of improvement, it would be the sound from the air conditioner. Special mention to a staff from the Social Kitchen - Ms. Abby Zhao. A bright, attentive and fast worker, with a ready smile! Buffet dinner at the Social was very yummy, many special dishes.

5.0 / 10.0

Apr 2019

6.0 / 10.0

Apr 2019

Hotel facilities: Standard hardware of typical five star hotels. Nothing bad but nothing really impressive. Hotel location: yes the location is good but still it takes 10 min walk to reach ifs, taikoo mall area for food.... and given it’s really hard to grab a taxi for such a short ride, it’s not a desirable hotel to stay if you are travelling to Chengdu in summer season. Hotel service: Terrible! The hotel staff are all very nice. However all lack of proper and professional training. I guess the hotel management s not handled by the st Regis group, it’s really terrible and messy. I’ve got hotel staff calling me and knocking my door after midnight for something I did not requested. I’ve informed in advance the number of us but they still missed out some of the room supplies. They give you apple when you request for Apple while in shangari la they got everything ready without even a request. Everyday we need to queue to get into the restaurant for breakfast. Sometimes they might ask you to sign a “bill” to “confirm you have been to the restaurant” even you have already provided the room number when settled to the seat.(what is the point of this?) The noodle place auntie never really treat your request seriously. She might not cook the right portion and right noodle if you don’t stand there and watch. She put the noodles that fell on the table back to customers bowl and boiling soup. Feels like waiting food at a street market in small alley....

3.0 / 10.0

Apr 2019

Hotel facilities: Standard hardware of typical five star hotels. Nothing bad but nothing really impressive.Hotel location: yes the location is good but still it takes 10 min walk to reach ifs, taikoo mall area for food.... and given it’s really hard to grab a taxi for such a short ride, it’s not a desirable hotel to stay if you are travelling to Chengdu in summer season.Hotel service:Terrible! The hotel staff are all very nice. However all lack of proper and professional training. I guess the hotel management s not handled by the st Regis group, it’s really terrible and messy. I’ve got hotel staff calling me and knocking my door after midnight for something I did not requested. I’ve informed in advance the number of us but they still missed out some of the room supplies. They give you apple when you request for Apple while in shangari la they got everything ready without even a request. Everyday we need to queue to get into the restaurant for breakfast. Sometimes they might ask you to sign a “bill” to “confirm you have been to the restaurant” even you have already provided the room number when settled to the seat.(what is the point of this?) The noodle place auntie never really treat your request seriously. She might not cook the right portion and right noodle if you don’t stand there and watch. She put the noodles that fell on the table back to customers bowl and boiling soup. Feels like waiting food at a street market in small alley....

8.0 / 10.0

Apr 2019

Fantastic room, can't find any issues there but the hotel lobby is a little tired which doesn't create the best first impression.

1.5 / 10.0

Mar 2019

Everything worked but overall didn’t have a warm feeling much less a wow. Staff were nice but many new staff still needs training. The bed is getting lumpy.

3.0 / 10.0

Mar 2019

Everything worked but overall didn’t have a warm feeling much less a wow. Staff were nice but many new staff still needs training. The bed is getting lumpy.

5.0 / 10.0

Mar 2019

Room spacious. Lobby staff quite polite.Gave my daughter a Panda toy.Make her so elated. Restaurant "Social " service still have room for improvement.

2.5 / 10.0

Mar 2019

Room spacious.Lobby staff quite polite.Gave my daughter a Panda toy.Make her so elated.Restaurant "Social " service still have room for improvement.

1.0 / 10.0

Mar 2019

Absolutely terrible service. I would advise for anyone to stay at the Ritz Carlton instead. Rooms were hot and i was told by a manager that it was because chinese people are cold during this time. And im not chinese, so they dont cater to foreigners? checking in was stressfull because they kept taking people on the side as i was checking in. Room service took 45 minutes for a cheese pizza and it was almost impossible to get a glass of cold water from the downstairs little bar in the lobby.

FAQs

How much does this hotel cost compared to others in Chengdu?

The average price for a rental in Chengdu is R 719 per night. This rental is R 1,401 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The St. Regis Chengdu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The St. Regis Chengdu. Enjoy the water!

Is The St. Regis Chengdu pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The St. Regis Chengdu?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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RRRR

The St. Regis Chengdu

Hotel in Chengdu

Reasons to book

About this hotel

Amenities

Map of Chengdu

Nearby attractions

Available Rooms

Deluxe King Non-smoking

Deluxe Twin Non-smoking

Room, 1 King Bed, Non Smoking

Room, 2 Double Beds, Non Smoking

Lafayette Suite Non-smoking

The St. Regis Chengdu

Hotel in Chengdu

Reasons to book

About this hotel

Amenities

Map of Chengdu

Nearby attractions

Available Rooms

Deluxe King Non-smoking

Deluxe Twin Non-smoking

Room, 1 King Bed, Non Smoking

Room, 2 Double Beds, Non Smoking

Lafayette Suite Non-smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chengdu?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The St. Regis Chengdu pet friendly?

What amenities are available at The St. Regis Chengdu?

Explore similar vacation rentals in Chengdu

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