Hotel Citadelle
Hotel in Quebec City
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Québec City hotel in Les Rivières with a 24-hour front desk and a coffee shop
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.
Along with a coffee shop/cafe, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers, tour/ticket assistance, and a vending machine are onsite.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.
This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Quebec City
Available Rooms
Standard Room, 1 Queen Bed
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room, 2 Double Beds
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Hot Tub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Connecting Room (basement), 2 Queen Beds with Double Sofabed
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
0.5 / 5.0
I was given a basement room that I found oldish and smelling damp. Felt more like a dorm room. I then requested a better room and was given a similar room on the main floor overlooking a staircase. The room was in bad shape, the bathtub was full of stains. The floor is old linoleum. There are obviously fake reviews on this website claiming it is clean and comfy. The smell of marijuana was everywhere in the hallways.
5.0 / 5.0
The hotel is clean, staff is very friendly. I would recomend this place.
4.0 / 5.0
The bedlines are thin. It would be nice if the hotel can upgrade it to thicker ones.
5.0 / 5.0
Wash room facilities are good
5.0 / 5.0
Super
5.0 / 5.0
Super
2.0 / 5.0
The room at this property had been recently broken into at least that’s what it look like the door was broken. The safe was missing out of the room security camera on the outside of the building was hanging, and you also didn’t need a key to get in the building because of the broken handle.
4.0 / 5.0
Staff was fantastic! Very helpful for tourists.
Condition of hotel is a bit worn but very clean. Flip security lock knob on our door was broken off and on leaving I realized coat hook and light fixture by door were not attached properly. It looks almost like they’re in mid renovations while keeping the rooms clean and open.
3.0 / 5.0
Old , dilapidated, musty rooms. Basement rooms need a serious update. Definitely not worth $234 for1 night
4.0 / 5.0
The staff was super friendly and very helpful. The room is clean and the hallway smelled freshly cleaned as well. Pool area was clean but Sauna was not working. The only thing I didn't like was the bathroom was so small the sink was outside the bathroom. Theres no AC but they provide fans for you to use.
4.0 / 5.0
Normal old hotel,
2.5 / 5.0
We really like this hotel. It looks like vintage. Very clean and comfy. Customer service was very friendly!! . The only thing that missed and would had completed a super good stay is a breakfast. At least a complementary one.
5.0 / 5.0
Easy go to highway.
0.5 / 5.0
The black guy in the recieption was so disrespectful, he doesn’t talk nicely when reminding us about our time to check out.
2.0 / 5.0
The hotel is very old not so clean noise it was supposed to have breakfast only coffee and they don’t change the bed sheets every day and they don’t make the bed every day either
The good thing the bedroom is very dark and I slept well because of the darkness in the bedroom
5.0 / 5.0
Great
4.0 / 5.0
Good place to stay
2.0 / 5.0
One night only. Comfortable bed, free coffee in the morning, close to restaurants, easy parking.
2.0 / 5.0
The property was acceptable but clearly overrated
5.0 / 5.0
Very clean, excellent staff and excellent room
3.0 / 5.0
For $280 I expected an updated room. The water didn’t drain well in the sink, the bathroom and furniture need an upgrade and the bedding was from the 80s. I was disappointed with this stay.
3.0 / 5.0
It is easy to get to Quebec City from the hotel. Roos need to be worked on. The rooms door stuck and was hard to open and close, missing handle on night table, ceiling had been repaired but not repainted, hooks on the walls to hang clothes were loose and about to fall off. I've been going there for several years and have noticed the lack of maintenance.
2.0 / 5.0
Very simple
Complicated check out
4.0 / 5.0
Quaint place, friendly staff.
2.5 / 5.0
The customer service was excellent and very helpful. Room was clean and very comfortable. The only thing missing for make it a great hotel is at least a complimentary breakfast. Overall was good!
4.0 / 5.0
No breakfast
2.0 / 5.0
Numerous restaurants within a 3 minute drive. 15 minutes to get to city center / citadel.
2.0 / 5.0
Dark in the basemen. Bulb missing, reported it but was not changed. Small bathroom, tiny shower!.
1.0 / 5.0
Bof
3.0 / 5.0
Old run down property.
3.0 / 5.0
Average
5.0 / 5.0
Safe and quiet place, good staying experience
3.0 / 5.0
close to shopping
5.0 / 5.0
THE ROOM IS VERY EXCELLENTE
2.5 / 5.0
Excellent will rebook again
5.0 / 5.0
The feel of the property is homey and cozy.
2.0 / 5.0
The pictures were not even close to reality. The room was usable but definitely not clean for what we got. I was discouraged and left the hotel after one night although we paid for two for the families. It was the most unpleasant experience I have ever had in Quebec City for the past 15 years. Never again and will have to be very careful next time I book. We all left unhappy. P. S. The front receptionist named Essam was the only positive thing about the whole stay. He was trying so hard to make up for our unhappy stay but things were not his fault.
2.5 / 5.0
Room is spacious and quiet. Overall, very good for family stay.
2.0 / 5.0
I got bug bite in my bed. I think the hotel is animal friendly….
3.0 / 5.0
Good experience all around.
FAQs
How much does this hotel cost compared to others in Quebec City?
The average price for a rental in Quebec City is R 1,838 per night. This rental is R 525 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Citadelle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Citadelle pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Citadelle?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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