Hotel Ojo de Agua

Superior Room, Sea View | Beach/ocean view

Standard Room, 2 Double Beds | In-room business center

Superior Room, Sea View | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels

3.8

Good(1,011 Reviews)

Hotel in Puerto Morelos

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Ocean view with outdoor pool, near Puerto Morelos Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Garden

Map of Puerto Morelos

Nearby attractions

Available Rooms

Standard Room

1 Queen • 154 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 195 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, Sea View

1 Queen • 154 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

2 Double • 1 Sofa • 224 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Ojo de Agua

RRRR

3.8

Good(1,011 Reviews)

Hotel in Puerto Morelos

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Balcony or Patio

Garden

Map of Puerto Morelos

Nearby attractions

Available Rooms

Standard Room

1 Queen • 154 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double • 195 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, Sea View

1 Queen • 154 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

2 Double • 1 Sofa • 224 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.8

Good(1,011 Reviews)

1.5

Nov 2024

Great staff. Good hotel for the price. Big room. Great location. Good service. In need of restaurations if they want to be a 4-star hotel and charge full price.

1.0

Oct 2024

My experience with check-in and check-out was pleasant, but the hotel urgently needs renovation. Mr. Arturo gave me a room that looked like a rundown motel, completely destroyed. Walking through the hallway, I felt very unsafe; all the room doors were in bad shape, the curtains in my room were old and worn out, and the walls had dampness, cracks, and mold. I went down to request a room change, and Mr. David gave me another room in better condition than the first one but the bathroom didn’t have a proper shower door, and the towel rack was covered in green mold. My daughter and I stayed there for just a couple of hours before deciding to move to another hotel I won’t be returning to this hotel due to its terrible state.

2.5

Oct 2024

Was a good place to stay at puerto morelos and it right in front of the beach

5.0

Sep 2024

Amazing

2.0

Sep 2024

The property didn’t reflect what the pictures on Expedia were. The property was visibly worn, outdated, cracked doors, cracks on walls, pool was dirty, not at all what the pictures from what we saw F when we booked it.

1.0

Sep 2024

The worst experience I have ever had at a hotel. Lost my money. I got Nothing for my money. Did not stay and would not recommend. No refund. Just a bed. No chair. No front desk, just a table to check in. A real mess AWFUL!!!!! And I did not feel safe!

4.0

Sep 2024

Staff excellent. Property needs work but its worth the money. Definitely will return.

4.0

Aug 2024

Definitely needs some upgrades, overall decent experience! Pool is great, beach is steps away, and lots of restaurants within walking distance!

4.0

Aug 2024

The staff was amazing. The beach club has the best food !!! But they need to update the facilities.

5.0

Aug 2024

The room was clean and we had a beautiful view of the ocean and the beach. What a way to wake up. They have a nice bar and restaurant downstairs by the pool. Don’t forget to get a massage down on the beach.

5.0

Aug 2024

Perfect

2.5

Aug 2024

It is a very clean place, beach front for the price with cozy restaurants around.

2.0

Aug 2024

Ok excepted no wifi

3.0

Aug 2024

The staff were very friendly but the pictures are a little misleading. The hotel could do with redecorating as the paint was peeling off around the hotel and in our bedroom. Frustratingly the wifi also doesn’t work at the hotel or the beach club. We did enjoy our stay but with fresh paint and working wifi it would have been great.

5.0

Aug 2024

I like the beach amd the location

2.0

Aug 2024

Very poor property but the staff is nice!

3.0

Aug 2024

Poor water pressure and there was always a sewer smell in the bathroom. The place was clean and staff very pleasant. The hotel is pretty basic but a great price!

4.0

Jul 2024

Parking and the front street full of holes and water government of puerto Morelos got a fix the streets

5.0

Jul 2024

I liked that it was a beachfront hotel. Also the restaurant has very good food.

2.0

Jul 2024

The room was very poor,the security of the room was very bad and the curtains were in bad condition .

2.0

Jul 2024

The location was good as it had easy access to the beach with lunges and access to another hotel with a good restaurant. It was close enough to walk to town and shop. Also there was very good shampoo and conditioner. The reason I gave it a poor rating is that the room smelled moldy which I am sensitive to, the mattress was terrible and it was impossible to keep the bathroom floor dry when showering. The staff did not help me move to another room and seemed overall disinterested in improving my experience or the bad conditions of the hotel.

1.0

Jul 2024

Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity and unsafe environment this hotel is. DO NOT

1.0

Jul 2024

5.0

Jun 2024

It is great place next to beach

2.5

Jun 2024

It was absolutely what we wanted for this trip. Out of the city, near the heart of a smaller beautiful Mexican city, and a literal 30 steps to the beach. We felt safe in this area. Walking distance to the best restaurants in town!

5.0

Jun 2024

Will come back again. Loved it here!

1.5

Jun 2024

Great poeple great customer services! Bed are to hard for our back. Great cleaners and great view at the beach. Great spot for snorkling!!

1.0

Jun 2024

Worst experience of my life.

2.0

Jun 2024

The building needs a lot of maintenance.

2.5

Jun 2024

Love this spot. There seems to be a lot of complaints, but the value here is great. No coffee maker, we bring a small single serve. I also recommend bring a Roku or similar streaming device. The grocery store is in walking distance. The pool isn’t circulated, so sometimes rain brings in debris. Plenty of loungers and there is a bar and restaurant right next door on the beach. Overall I think the value here is much greater than an all inclusive.

5.0

May 2024

Good for the price and on a nice part of the beach.

4.0

May 2024

It was near the Ocean. Staff should help more with talking about tours or is seeing neighborhood attractions and shops close by for first timers. What was a major disappointment was when I landed at the Cancun airport there was no Transportaion, and I was told Expedia is linked with best travels. I did not have a voucher so paying triple amount to get to a hotel in the dark that was an experience. One that was very upsetting The hotel did not know I was coming late until I called at 830 pm the room was not cleaned It smelt like beach and fish. So that was taken care off the next day a sweet cleaner a nice lady moving forward cleaned daily. I would stay here again on other circumstances. But will do my homework better next time when flying to a foreign place

2.0

May 2024

the rooms were very clean it's not a 5 star hotel, but it served our news. Everyone very nice to use

2.5

May 2024

Great in every way

2.0

May 2024

I had to move to three different rooms over two nights, safe didnt work, no coffee in room and I was kept awake until 3am due to people being loud and yelling all night. Good location not worth the price I paid

4.0

May 2024

The location was perfect . We enjoyed having a beach club that we did not have to pay for . We like to make our own drinks in our room and take to the beach chairs provided . Good WiFi . There are many dining options for all budgets. We will return

4.0

May 2024

The hotel is what I expected, but with a little extra effort, it could be a nice place. The air conditioning worked well, the location is great, it was safe, and the refrigerator was helpful. The towels are old and worn out and the shower head needs to be cleaned. The bed sheets were not soft, but adequate. A small table on the balcony would be helpful. We couldn't get the TV channels to work, but not a big problem.

2.0

May 2024

I had good days in this hotel

4.0

May 2024

I liked it. Will stay again

4.0

Apr 2024

Pool wasn’t clean so we wouldn’t use it. Staff was very nice. Beautiful location. Loved being on the sea!

FAQs

How much does this hotel cost compared to others in Puerto Morelos?

The average price for a rental in Puerto Morelos is R 3,373 per night. This rental is R 1,585 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ojo de Agua. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Ojo de Agua. Enjoy the water!

Is Hotel Ojo de Agua pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ojo de Agua?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and tv.

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Hotel Ojo de Agua

Hotel in Puerto Morelos

Reasons to book

About this hotel

Amenities

Map of Puerto Morelos

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Superior Room, Sea View

Family Room

Standard Room, 2 Double Beds

Hotel Ojo de Agua

Hotel in Puerto Morelos

Reasons to book

About this hotel

Amenities

Map of Puerto Morelos

Nearby attractions

Available Rooms

Standard Room

Standard Room, 2 Double Beds

Superior Room, Sea View

Family Room

Standard Room, 2 Double Beds

Reviews

FAQs

How much does this hotel cost compared to others in Puerto Morelos?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ojo de Agua pet friendly?

What amenities are available at Hotel Ojo de Agua?

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