Novotel Almaty City Center

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

8.8

Excellent(113 Reviews)

Hotel in Almaty

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Eco-certified Almaty hotel in Medeu District with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Novotel Almaty City Center offers 190 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

0.2 mi

Available Rooms

Standard Room, 1 Double Bed

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Novotel Almaty City Center

RRRR

8.8

Excellent(113 Reviews)

Hotel in Almaty

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

0.2 mi

Available Rooms

Standard Room, 1 Double Bed

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed

1 Double • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

8.8

Excellent(113 Reviews)

5.0

Aug 2024

It was a very nice hotel to enjoy!

10.0

Aug 2024

Fantastic stay, welcoming staff, great location. Rooms were clean and comfortable.

3.0

Jul 2024

Tried to check in early. They made us wait 3 hours, then let us check in early, but charged us a full nights stay! Why make us wait if you’re going to charge for the night before?! Hotel itself was nothing special. AC didn’t get very cold. I wouldn’t stay here again.

10.0

Jun 2024

Great location and great breakfast make sure your package includes it

5.0

Jun 2024

The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good.

8.0

Mar 2024

After a few years going backwards, it seems this hotel took a new air (management) and is going back on track. The location is ideal, yet, they have to do something with the car entrance. On weekends the small street leading to the hotel is used as a parking lot for the theater beside and the cable car facility. Thus, it's a battle to go in or out (taxis needed to get us down one block away).

10.0

Feb 2024

Great hotel, close to everything. Comfortable bed, nice shower pressure and the toilet had a personal hygiene shower, which I really appreciate.

3.0

Oct 2023

I didn’t had electricity in my room.I need to leave hotel 3am during the night, couldn’t change my phone, I showered in the dark not to mention I couldn’t use hairdryer. This hotel is not cheap, and for the price they need to have some kind of backup with electricity, so bad. Also I ordered the wake up call, which I didn't received , in the reception they told me they called me when I left the room, and that was two minutes before my taxi arrived. In general, hotel is Ok, but nothing than that. There is the door in between two room, so you can clearly hear people in the room next to yours, speaking, walking. Breakfast is Ok.

10.0

Oct 2023

The Novotel has a great location !

8.0

Aug 2023

The location is great and very convenient.

10.0

Jun 2023

Excellent hotel, I would come back in an instant.

8.0

May 2023

I left an adapter in a room and noticed after check-out. I asked a staff to keep it while I am out for sightseeing but he could not find it. If he allows me to come with him, I could have found it.

8.0

May 2023

I left an adopter in my room after check-out. I asked a staff to get it as I didn’t have key but he said he could not find.. !

5.0

Apr 2023

Friendly staff, good location, tasty food

2.0

Oct 2022

The hotel staff made the whole stay miserable!

10.0

Oct 2022

Great place to stay. Very modern and well trained staff

8.0

Sep 2022

Good hotel to get ‘western’ standard service in Almaty. Breakfast has a decent choice. It’s quiet, especially on the side facing the moutains.

10.0

Aug 2022

The biggest plus for me was professional staff who were clearly trained to provide excellent customer service.

10.0

Jun 2022

It was great hotel located perfectly close to every thing

6.0

Jun 2022

I've been staying at Novotel since they opened the facility about 5-6 years ago. Unfortunately, you can tell that COVID19 hit them hard: the facilities are still clean and good overall, but there is a clear decrease on the toiletries' quality and breakfast's available items. On top, this time there was a fire alarm at 7 am on a Sunday. Luckily, it was a false alarm, but the lack of protocols and even of a simple explanation by the staff was disappointing to say the least. Not sure this was my last time in Novotel.

8.0

Jun 2022

I booked the hotel through Expedia. NOVOTEL is an ACCOR hotel and I am a member of the ACCOR plan. The hotel refused to give me points for my 4-night stay. This was a bummer.

6.0

May 2022

If you reserve this hotel through Expedia, the hotel (an Accor hotel) refuses to give you the membership points. Expedia should take This up with Accor hotels. For me, this is a factor that will detract me from booking through Expedia.

5.0

May 2022

This hotel is absolutely great for both work and holiday. The service was impeccable and the hotel is well situated in town. Its also next to the cable car if you want to do the touristy thing. Spa and pool area is nice. The staff was extremely friendly and very very helpful when I lost my credit card and needed to try retrieve it at a local bank. I won’t stay anywhere else in Almaty.

10.0

Apr 2022

Nice location in the middle of the city. The place is clean and nice . Good for business people

5.0

Apr 2022

Nice location in the middle of the city. The place is clean and nice . Good for business people

10.0

Apr 2022

The Novotel City Center was amazing! The breakfast was truly incredible.

3.0

Dec 2021

We spent seven nights at the hotel. The receptionist's search for the reservation took a long time. The rooms are too small. The room was not provided with towels for two people and this required contact with room service. Breakfast is so variety and delicious with fresh baked goods. The location of the hotel is good. Room price is a little too high

5.0

Oct 2021

Everything

5.0

Oct 2021

Everything

5.0

Oct 2021

Nice stay. Good location.

4.0

Oct 2021

Nice hotel in a good location. Rooms are comfortable, very clean. COVID safety measures are in place. The cable lift that goes to the hill top is located right next door to hotel's entrance.

5.0

Jun 2021

Staff was very friendly and very nice rooms. Great hotel!

4.0

May 2021

Excellent and convenient location. Very friendly staff. Hotel very clean and facilities in good condition.

5.0

Feb 2021

The hotel is nice, clean and location is not bad at all. My room was spacious enough for few days stay. Bed very comfortable, and breakfast very good too. Maybe I will choose Novotel next time too.

4.0

Oct 2020

Very good breakfast, clear rooms. But hotel refused to give me the invoice of my stay.

5.0

Oct 2020

Ok to stay for a short period.

2.5

Oct 2020

Ok to stay for a short period.

4.0

Apr 2020

I only stayed 3 nights. Not 11 nights. I need my refund processed.

5.0

Mar 2020

The Novotel hotel, Almaty is modern and clean, and the staff were very professional, helpful and friendly. The hotel is within walking distance of a number of bars.

2.5

Mar 2020

The Novotel hotel, Almaty is modern and clean, and the staff were very professional, helpful and friendly. The hotel is within walking distance of a number of bars.

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is R 719 per night. This rental is R 1,935 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Almaty City Center. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Almaty City Center. Enjoy the water!

Is Novotel Almaty City Center pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Almaty City Center?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4star

2 guests · 1 bedroom · 1 bath

Pool · Air conditioner · Internet / Wifi

Experience the best of Almaty with this Hotel available for R 2,433. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Novotel Almaty City Center

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds

Superior Room, 1 Double Bed

Junior Suite, 1 King Bed

Novotel Almaty City Center

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds

Superior Room, 1 Double Bed

Junior Suite, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Almaty?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Almaty City Center pet friendly?

What amenities are available at Novotel Almaty City Center?

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