Grand Sunset Princess - All Inclusive

Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes

Family Club Room - Pool Access, Pool View | Free minibar, in-room safe, desk, blackout drapes

Suite with Jacuzzi and Outdoor Shower | Bathroom | Free toiletries, hair dryer, towels

Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room

8.0 / 10.0

Very good(2,432 Ratings)

All inclusive resort in Playa del Carmen

2 full beds, 1 sofa bed

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Sunset Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Change of towels is available on request.
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Suite, Garden View

2 Double • 1 Sofa • 597 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

2 Double • 1 Sofa • 597 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Club Room - Pool Access, Pool View

1 King • 3 Bunk • 640 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Family Room

1 King • 3 Bunk • 635 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite (with 2 Jacuzzis)

2 Double • 1 Sofa • 640 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Grand Sunset Princess - All Inclusive

RRRR

8.0 / 10.0

Very good(2,432 Ratings)

All inclusive resort in Playa del Carmen

2 full beds, 1 sofa bed

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this all inclusive resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Suite, Garden View

2 Double • 1 Sofa • 597 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

2 Double • 1 Sofa • 597 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Club Room - Pool Access, Pool View

1 King • 3 Bunk • 640 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Family Room

1 King • 3 Bunk • 635 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Suite (with 2 Jacuzzis)

2 Double • 1 Sofa • 640 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.0 / 10.0

Very good(2,432 Ratings)

4.0 / 10.0

Dec 2024

Ir was good, nice amenities. A lot of humidity in the rooms making it smell funny. Not a nice thing to have places where we can't go, and the restaurant reservations were not ideal. We even reserved for a birthday and rhey were not very accomodating.

3.0 / 10.0

Dec 2024

So I did not know there was a difference between a 5 star and a 5 diamond hotel. This place is very run down. The furniture, the restaurants the whole place is over 40 years old and it shows. The people who try to get you as members do NOT take no for an answer so don’t get caught (unless you really want a free massage), but be prepared to lose about 3-4 hours of your time. It was nice but def not worth the price they ask. It’s a 3 star from my experience. Staff was very nice.

3.0 / 10.0

Oct 2024

Hotel does need some renovations as some areas are dated. Staff are extremely helpful and will go above and beyond. It was unfortunate to see that some restaurants were closed during our stay without any notice.

4.0 / 10.0

Oct 2024

I didn’t want to leave !

8.0 / 10.0

Sep 2024

Resort was beautiful! Staff was superb! Food was mediocre.

6.0 / 10.0

Sep 2024

The concept is great the stuff was very helpful yet took a very long time to get what we we’re asking for for example our laundry took 3 days where when I called and asked they said that will have it by the end of the same day for us. Overall was not bad and impressed but it wasn’t horrible either it was an average experience

10.0 / 10.0

Sep 2024

The hotel and staff were great and the food was very good, even the buffets were better than average. Only downsides no shuttle service for non-platinum guests and I had selected an ocean view room and they had none to offer! Swear i paid more too! The front desk lady (Amina?) managed to get me an upper floor king suite though which was very nice. Oh and they were lacking decent entertainment.

8.0 / 10.0

Sep 2024

Did like the amenities offered around the property. many activities to do. Recommend getting the platinum services, convenient room service and drink service at the beach side. will be coming again.

10.0 / 10.0

Sep 2024

We had the most incredible vacation, this property is an absolute dream, its very clean, staff is super attentive and very friendly. They clean the beach every morning to assure everything is perfect for their guest, we loved all the dinning options, you do have to make a reservation ahead but its very worth it. We had breakfast at the buffet every morning, little snacks and finger foods at the platinum lobby with some drinks after swimming. Make sure that if you get the platinum, you taje advantage of your free spa day, we felt so pampered and luxurious every singke day. Alwats tip your staff and be polite to them! We saw a few people being rude and impatient, we are all here on vacation to relax, wait your turn and be nice, the staff is always willing to solve any issues. They speak broken english so be soft spoken, speak slow and clear, i promise you, the staff will make your experience 100x better. The property offers shuttles that take you on a shopping tour and shuttles that will take you to Playa del Carmen 5th Avenue, but be ready to be bombarded with street vendors trying to sell you stuff they're very pushy and some if them touchy, my advise is, if you dont want to deal with this , stay in the resort , the property offers many little shops and have a little market on Thursday nights that make shopping easier that going out. We want to shout out Rodolfo at La Hacienda, he was incredibly nice, so welcoming and made our dinning experience feel luxurious! Thank you all!

10.0 / 10.0

Sep 2024

Great experience

8.0 / 10.0

Sep 2024

The open food places were far and the building i was in didn’t have an elevator im handIcap

8.0 / 10.0

Sep 2024

Beautiful resort. The Coatis break into your rooms and will steal food right off your plate if you're not careful. Food is Average at the Buffett. The hibachi and Italian restaurants were delicious with amazing service. I suggest the lobby bars as are they are less busy and service is better. The pool bartenders are very friendly. They are so busy as it's a huge resort. Overall we enjoyed our stay and it's beautiful atmosphere.

8.0 / 10.0

Sep 2024

It waa good

10.0 / 10.0

Sep 2024

beach closeness

2.0 / 10.0

Sep 2024

For the price was a bad experience, they charge you for premium wifi, first time we ever have yo pay for having wifi, some of the staff were super rude, one of the days that we were there all the employees went on strike for the all day and we didn’t have room services for 2 days which we pay extra for room service and premium drinks, which we didn’t had and when the staff when on strike only one restaurant was working for all the guest there and food was poor, phones in our room wasn’t working for 2 days the bathtub also didn’t work at the beginning overall was a really bad experience, service and we did g event get compensation for the days that the staff wasn’t working, very bad everything,

6.0 / 10.0

Sep 2024

The 1st 5 days of the trip was just fine, the property needs some work we were there. 20 months ago and it's not nearly as nice as it was then. The biggest complaint was on Thursday, Friday morning the staff went on strike, all restaurants were closed except one buffet and the food wasn't good like it normally was and the lines were horrible. They had no pool or beach bars open, taco and burgers stands closed, no room cleaning staff, no kids club, ice cream shop or entertainment by the pool. We are pretty upset about that paying almost $500 a night and eating at the same subpar buffet for 5 meals in a row was not my idea of a all inclusive 4 star resort.

6.0 / 10.0

Sep 2024

I liked the property and how clean everything was. The food was okay but a bit of both under and overcooked seafoods.

10.0 / 10.0

Aug 2024

Highly recommend the swim out rooms, staff are constantly cleaning and doing maintenance to upkeep the beautiful resort. Entertainment was great, the beach is gorgeous. If you eat outside be prepared to be swarmed by Coatis (could be incorrect spelling). There are ridiculous people who put their towels out on chairs at 6am and only use them for maybe 2 hours a day. We had the same family take up 2 cabanas across from our room the entire week we were there and they barely used them but with a swim out room we didn’t care! Would definitely go back. The only upsetting part was the ice parlour was only for family wrist bands.

10.0 / 10.0

Aug 2024

I love everything about this resort

6.0 / 10.0

Aug 2024

The staff is wonderful but the quality of the food was only fair with the exception of the steakhouse.

6.0 / 10.0

Aug 2024

Food not that good, a la carte options not delicious

10.0 / 10.0

Aug 2024

They have these animals all over the resort. These animals travel in packs and they take your food and drinks. It’s out of control!. Aside from that Everything was Excellent!

10.0 / 10.0

Aug 2024

Loved the animals on site and their dine in restaurants. Will definitely be coming back.

10.0 / 10.0

Aug 2024

Food are absolutely great

10.0 / 10.0

Aug 2024

This place was amazingtwin and friendly staff

8.0 / 10.0

Aug 2024

Large property, fairly well maintained. Well staffed. Staff is good and friendly. Rooms cleaned daily. Kids club hours not as convenient as other similar resorts. Kids club closed between 1pm and 3pm and then again after 4:45pm. Food at the buffet was on the lower side of quality. Restaurant food was good. Drinks watered down.

8.0 / 10.0

Aug 2024

I recently stayed at a property in Mexico and had a pleasant experience overall. The property is well-kept, with beautiful gardens that are meticulously maintained. The pools are decent but could use some attention, as they are starting to show signs of wear and tear. The food was satisfactory, although I was expecting more flavor, especially coming from a Latino background. The Mexican à la carte restaurant was a bit disappointing in that regard, but the steakhouse, Vaquería, was fantastic and definitely a highlight of the dining options. The staff was incredibly friendly and helpful throughout my stay, which added to the overall positive experience. However, the only part I did not like was the upselling that they constantly tried to do while we were at the hotel. They pushed for additional purchases like photos, tours, and upgrades. We had already spent a lot of money to come to this hotel, and it felt like they were trying to make us spend even more. The lady who checked us in was more focused on selling the platinum bracelet than ensuring our room was okay. Unfortunately, when we got to our room, it was quite disappointing—it was dirty, with dust everywhere, a grimy bathroom, and a refrigerator door that was filthy. We had to move to a different room around midnight after traveling for about 16 hours with two children, which was exhausting. The beach is stunning, although navigating the rocks can be challenging. Despite this, the natural beauty of the location makes

10.0 / 10.0

Aug 2024

It was good

10.0 / 10.0

Aug 2024

I liked the calmness of this area and how well you are treated by staff members, overall this is a very relaxing and fun place to spend time at.

6.0 / 10.0

Aug 2024

The reality is that they have mixed feelings about this stay; our checking process was not ok; it is a very large place that requires you to wait for a car to drive you around.

10.0 / 10.0

Aug 2024

It’s nice area and everything is nearby accessible

6.0 / 10.0

Aug 2024

This last trip I took was from Aug 12-19th. I stayed on the princess sunset side. Check in was horrible, not to mention it was extremely hot. It just appeared the staff were taking their sweet time. I waited in line for at least 20 minutes. Not to mention I was the only one in line. The property looked beautiful with all the natural flowers and landscaping. I noticed one of the building appeared to have part of the roof coming off. This was probably only cosmetic but still it gives a an off look. For the most part, this hotel was clean however there were lots of lemur looking animals all over the hotel. This little rats were jumping in and out of the trash and at times were stealing food from other tourist. It was cute at first, but got annoying very quick. I love that there is very easy access to the beach. It was nice. The food was avarage, nothing special except for the Miso Restaurant. That restaurant was amazing. The other complaint I had was the restroom shower had no hot water. I had to take David Goggin showers every morning shake my head. The AC in our room worked well but there was not adjustment to it. It was either freezing or it began getting warm. Overall, for the price this was a good choice!

2.0 / 10.0

Aug 2024

Found Cockroach in the room. Do not leave patio doors open. Racoons intend to walk into your room and eat what ever they find and trash room. Also black snake around 3foot long in the patio. Be careful and truly check the rooms. Staff was friendly. Almost same food in buffet everyday.

8.0 / 10.0

Aug 2024

It was nice just missing some over the top amenities that you get at aome other resorts

4.0 / 10.0

Aug 2024

Overall experience was terrible!

8.0 / 10.0

Aug 2024

Overall is good. The animals are disgusting

10.0 / 10.0

Aug 2024

Great vacation. Food and drinks were plentiful with a lot of options. If u use your in room safe be sure to lock it!

10.0 / 10.0

Aug 2024

Excellent service..

6.0 / 10.0

Aug 2024

I think this resort is overrating because the food is so-so. I was told by some guests that stayed there multiple times the food used to be much better but not anymore. They have great ingredients meats, vegetables but the food is just not good untasted. Also the rooms should be remodel. Service great. The beach is very rocky difficult to walk through.

10.0 / 10.0

Aug 2024

The only thing is that other guest place there towels all day at the pool while they are at the beach for hours. That’s not fair , I believe that everyone show enjoy both the beach and the pool. There is no reserve your spot for later. Let others enjoy !!

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is R 2,382 per night. This rental is R 4,295 above the average.

Is parking included with this all inclusive resort?

Yes, parking is listed as an amenity at Grand Sunset Princess - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Grand Sunset Princess - All Inclusive. Enjoy the water!

Is Grand Sunset Princess - All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Sunset Princess - All Inclusive?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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1 king bed, 1 sofa bed

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This Resort for R 5,683 in Playa del Carmen, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

RRRR

Grand Sunset Princess - All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Suite, Garden View

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Family Club Room - Pool Access, Pool View

Family Room

Suite (with 2 Jacuzzis)

Grand Sunset Princess - All Inclusive

All inclusive resort in Playa del Carmen

Reasons to book

About this all inclusive resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Deluxe Suite, Garden View

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Family Club Room - Pool Access, Pool View

Family Room

Suite (with 2 Jacuzzis)

Ratings and reviews

FAQs

How much does this all inclusive resort cost compared to others in Playa del Carmen?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Grand Sunset Princess - All Inclusive pet friendly?

What amenities are available at Grand Sunset Princess - All Inclusive?

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