Hilton Garden Inn Stoke on Trent

Family Room, 2 Twin Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, individually furnished, laptop workspace

Free toiletries, hair dryer, bathrobes, towels

4.4 / 5.0

Excellent(442 Ratings)

Hotel in Stoke-on-Trent

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a fitness center, steps from The Potteries Museum and Art Gallery
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Stoke-on-Trent

Nearby attractions

Hawkstone Park Follies

35.5 mi

Available Rooms

Standard Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, 1 King Bed, Connecting Rooms

1 King • 517 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed with Sofa bed

1 Queen • 1 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible

1 Queen • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room, 2 Twin Beds

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Hilton Garden Inn Stoke on Trent

RRRR

4.4 / 5.0

Excellent(442 Ratings)

Hotel in Stoke-on-Trent

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Stoke-on-Trent

Nearby attractions

Hawkstone Park Follies

35.5 mi

Available Rooms

Standard Room, 1 King Bed

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room, 1 King Bed, Connecting Rooms

1 King • 517 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed with Sofa bed

1 Queen • 1 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible

1 Queen • 377 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room, 2 Twin Beds

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(442 Ratings)

2.5 / 5.0

Nov 2024

Great stay as always at this hotel, friendly staff, great service and comfortable rooms

0.5 / 5.0

Nov 2024

BEDS NOT GOOD STAYED BEFORE,MANAGER NOT A NICE MAN,STAFF UNHELPFULL

2.5 / 5.0

Nov 2024

The one thing that stands out to me is there is no obvious area to stop the car, unload baggage and check in. I found a small lot behind the building and left my car there as I walked back to the front to check in. The car park is actually across the street and once that was explained to me it wasn’t too much of a bother.

2.5 / 5.0

Oct 2024

Quick check in, free laundry facilities and amazing breakfast. Visiting Stratfordshire University with my daughter.

2.5 / 5.0

Sep 2024

Nice hotel for a lower cost chain. Rooms spotlessly clean. Bar is fine but too brightly lit. Restaurant isn’t very good, and that includes breakfast.

2.0 / 5.0

Sep 2024

Hotel was lovely and the lady that checked us in was so nice. Room was a good size and bed was very comfy. Only thing that let it down was a fire alarm going off at 7:30am and no one told us what to do or what happened. I had to go down to reception to ask just to me told false alarm and that’s it. Other than that no issues!

2.0 / 5.0

Sep 2024

The hotel itself was very good and the staff helpful. Parking was quite expensive. The area the hotel is in didn’t feel quite safe in the evening and there were not many restaurants nearby.

1.5 / 5.0

Sep 2024

It is not a reflection of staff but generally service levels were below standard and seems more of how they are setup to do by Hilton. 1. Room booked as per Hilton website to accommodate a family of 4. There were no additional beds in the room on arrival because house keeping team must have missed it while preparing room and they are not around 24 hours. Wasted 1 hr and only after kind lady at reception prepared another room herself. 2. Restaurant is open till 10 pm for dinner but no room service after 9 pm or last orders by 9:15 pm. Not informed when asked about this at check-in. Again, staff served dinner for our order placed just around 9:15 pm but a reflection of how Hilton is saving costs at the cost of service.

2.0 / 5.0

Sep 2024

We booked the hotel to visit our daughter who is starting University very shortly. Historically we had been to many Hilton’s as my husband used to travel for work but no longer does. The hotel was modern, light, clean and the rooms spacious. However, we brought our well behaved dog as the hotel said it was pet friendly, this is not really the case. Yes, you can have your pet in your room but you cannot bring them into the restaurant and you also cannot leave them in the room while you eat. Therefore, unless you want to eat in staggered stages, don’t bring your dog. The breakfast was a little basic, but it had all the standard food. If you disabled and cannot walk v far, there no disabled parking outside the hotel it’s across a busy crossing, across the road. I had sent a message asking where the parking was but received no reply, so rang at the drop off point. You had to walk down 4/5 steps and along to get to reception. I could manage this but not everyone would be able too. As a mention the pillows were awful, nearly flat had to use a towel underneath to give them any height. Overall for one night it was fine like an airport hotel but it didn’t really give off a vibe that would mean I would stay longer

2.0 / 5.0

Sep 2024

Convenient for our trip to Alton towers, unfortunately after the first night our bedroom wasn’t made, no clean towels or linen despite leaving the note to state we wanted our room made. We had to ask for new towels after getting back around midnight. Also, car park is extremely narrow and tight, would recommend parking in the private paid one next door.

2.5 / 5.0

Sep 2024

Nice hotel

2.5 / 5.0

Sep 2024

Great hotel

2.5 / 5.0

Sep 2024

Lovely and clean hotel. Great location and good parking as well. Would definitely stay here again.

5.0 / 5.0

Sep 2024

Very nice, clean and friendly. Good value.

2.0 / 5.0

Sep 2024

Amazing room ! But bloody awful wings from the starter menu, overcooked and no chicken on them

2.5 / 5.0

Sep 2024

Beautiful hotel with friendly staff. Will be staying there again. Its an oasis in a sad town centre

2.0 / 5.0

Aug 2024

Comfortable hotel very clean . Restaurant onsite was good but overwhelmed with big group. Management seemed a bit inflexible. Instructions for parking on arrival could be clearer to avoid inconvenient round trip . Parking just across road was ok

5.0 / 5.0

Aug 2024

It's great that the hotel is 6mins away from the Museum & Art Gallery.

4.0 / 5.0

Aug 2024

Room was clean, good air conditioning. Breakfast wasn't so good no vegetarian options, only two serving many guests which make it difficult to cover all requirements like cutlery

2.0 / 5.0

Aug 2024

Directions to parking (" on the opposite side of the road") were misleading as the access is, in fact, from a blocked off side street whose entrance was some several hundred meters away and not clearly signposted. . Full 15 mins wait to check in; only one staff member on duty; visit was on a bank holiday. Could not operate A/C in room resulting in a very disturbed night's sleep in an overhot room; no alternative natural ventilation available. Breakfast; highly unsatisfactory. (Even the girl at checkout said without prompting that it was "totally chaotic").At 09.00 the restaurant was badly overcrowded with people eating (and leaving a mess) all through the reception area. One of the coffee machines had run out of milk, mugs ran out twice, no cutlery/crockery available, self serving area dirty, yoghurt and fruit dishes empty, floor of restaurant dirty, obvious shortage of staff to refill/replace items/clean up between diners. (When challenged, the general manager did apologise for staff shortage and was himself very helpful and apologetic). Further long wait to checkout at about 10.00hrs. Again only one MoS on front desk. Although the individual MsoS were friendly and polite, that could not hide the fact that they were barely able to cope due (apparently) to staff shortages. These facts and the "chaotic" breakfast and dirty, noisy, restaurant area all amounted to a most unsatisfactory visit. I could not recommend this hotel to anybody.

2.5 / 5.0

Aug 2024

Great hotel, big and clean

2.0 / 5.0

Aug 2024

Parking was difficult to find unless you have been there. Lack of bath tub. Water splashing outside when taking a shower. Aircon not cold enough. Flaws were compensated by staff from reception, cleaner, cook and dining staff. Very accommodating.

2.5 / 5.0

Aug 2024

Nice clean and modern hotel with a good spread for breakfast.

3.0 / 5.0

Aug 2024

I am writing to provide feedback on my recent stay at your hotel. Unfortunately, my experience was not up to the standards I had expected, and I feel it is important to bring this to your attention. I stayed for one night with my family, and during our stay, we encountered a significant issue with the room. Specifically, none of the electrical sockets in our room were functioning. This meant that we were unable to charge our mobile phones and laptop or use essential items like the hairdryer, which are basic needs during a hotel stay. I reported this issue twice via room service and even went to the reception around 11:00 PM to seek assistance. Despite my efforts, the customer service team repeatedly assured me that someone would come to the room to resolve the issue, but no one ever arrived. This situation was highly disappointing and caused a great deal of inconvenience for my family and me. As paying guests, we expect basic amenities like functioning electrical sockets to be in working order, and we were let down by the lack of response from your staff. I hope you take this feedback seriously and ensure that such issues are addressed promptly in the future. I would appreciate it if you could look into this matter and provide some form of resolution or compensation , thanks

5.0 / 5.0

Aug 2024

Great hotel and excellent room, big and nice and clean. We found it very difficult to find the car park but not problems thereafter. Would stay here again.

2.0 / 5.0

Aug 2024

Car park not free and not next to the hotel. No concierge which makes you to struggle taking your luggage to your room. Room is quite and clean. Room size is good and comfortable.

5.0 / 5.0

Aug 2024

Lovely hotel. Great restaurant and bar with lovely, friendly staff.

2.5 / 5.0

Aug 2024

Lovely hotel, great location and amazing food.

2.0 / 5.0

Aug 2024

Clean and modern, have no clue why we had to pay for the car park when it’s the hotels own. Couldn’t order any lunch as we were told it was out of lunch time when the board behind literally said otherwise.

4.0 / 5.0

Aug 2024

Everything was as good as we expected

2.0 / 5.0

Aug 2024

Being terrorised by a homeless person outside of the property. Obviously not a new thing for staff … as their nonchalant attitude did not help matters. Front desk receptionist was rude and unhelpful. Restaurant staff were amazing as was the food!

2.5 / 5.0

Aug 2024

Excellent hotel with great facilities. Lovely comfortable room and good location. Perfect for what we needed. Only slight downside was the check in person wasn’t very welcoming or friendly

5.0 / 5.0

Aug 2024

Nice place quiet clean delicious food nice staff especially Marcel very helpful in booking . I do recommend this hotel

2.5 / 5.0

Aug 2024

Very clean good sized room and hotel quiet. We were allowed to check in early as we had a wedding to go to..very accommodating

4.0 / 5.0

Jul 2024

Very convenient for us as we wanted to be in centre of Hanley. Short walk to bus station.

5.0 / 5.0

Jul 2024

Just brilliant

2.0 / 5.0

Jul 2024

The room was clean, very nice. Reception was problem. I had returned from the theatre and was waiting for my room key, when I saw a working dog defecate in the lobby ! The hotel staff did absolutely nothing about it, didn’t even say a word to the owner. The owner was fairly quick to pick it up. I expected the staff to at least disinfect the area but they didn’t, horrendous!

3.0 / 5.0

Jul 2024

Nice new hotel with clean rooms. The air conditioning did not work in our room, we reported it and ask for it to be repaired. This never happened. Checkin was slow due to a lack of staff, dinner service was slow due to a lack of staff and the staff that were working appeared to have no knowledge of the menu or wine list. Many things on the menu were not available but the waitress did not know this, so had to reorder twice. Breakfast was ok, self service buffet with limited options

2.0 / 5.0

Jul 2024

Very enjoyable

2.0 / 5.0

Jul 2024

We didn't really do much in the surrounding area so we have no idea if this was near anything. It was annoying to have to park over the road and lug our cases from the carpark across from the hotel. The restaurant was booked up as there was a coach party staying, so we could not get dinner until after 8pm. Breakfast was good, hotel was nice, staff were nice. Would probably stay again if in the area.

FAQs

How much does this hotel cost compared to others in Stoke-on-Trent?

The average price for a rental in Stoke-on-Trent is R 1,493 per night. This rental is R 277 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hilton Garden Inn Stoke on Trent. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton Garden Inn Stoke on Trent pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Stoke on Trent?

We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.

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4.5 / 5.0

Excellent(17 Ratings)

Northwood Park East

Apartment

in Stoke on Trent

Kitchen or Kitchenette · Internet / Wifi · Parking

Enjoy the best of Stoke-on-Trent in our Apartment, Northwood Park East. A stunning property with amenities including Dishwasher, Fireplace and Internet / Wifi, and more.

RRRR

Hilton Garden Inn Stoke on Trent

Hotel in Stoke-on-Trent

Reasons to book

About this hotel

Amenities

Map of Stoke-on-Trent

Nearby attractions

Available Rooms

Standard Room, 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed, Accessible

Twin Room, 2 Twin Beds

Hilton Garden Inn Stoke on Trent

Hotel in Stoke-on-Trent

Reasons to book

About this hotel

Amenities

Map of Stoke-on-Trent

Nearby attractions

Available Rooms

Standard Room, 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed, Accessible

Twin Room, 2 Twin Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Stoke-on-Trent?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton Garden Inn Stoke on Trent pet friendly?

What amenities are available at Hilton Garden Inn Stoke on Trent?

Explore similar vacation rentals in Stoke-on-Trent

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