SureStay Hotel by Best Western Tuscaloosa Southeast
Hotel in Tuscaloosa, AL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Mediterranean Tuscaloosa hotel in South West Tuscaloosa with free breakfast
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Tuscaloosa, AL
Available Rooms
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
2.5
Rooms were clean beds were comfortable and the staff was fantastic
2.5
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
2.0
A litte run down. Room had an odor. Staff friendly and attentive.
1.0
The bedding linens and towels were dirty and stained!
1.0
Traveled all day went to football game got soaked from rain checked in at 11 pm exhausted cold wet looking forward to hot shower. Shower was dirty wouldn’t drain properly brown dingy water coming up from drain. My 2?daughters bed was made up dirty hair stains and a dirty dock was in bed they were completely grossed out and slept w me and my husband in a double bed we couldn’t wait to get out of there checked out at 645 am without showers
$300 terrible
3.0
A little disappointed after seeing other reviews prior to our stay. Hotel needs a refresher and updating. Bed frames were squeaky, room needs repainted, beds are too small (has ample room for queensize), housekeeping had mints on bed with a Welcome note which had sugar ants all over it. When staff was tikd of issue, the response was "Oops, sorry!" ans nothing more. We just pulled off the comforter and threw it in the corner since there weren't any bugs on any of the rest of the bedding. Not a horrible experience but will likely stay elsewhere next time.
2.0
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
1.0
I cannot believe the condition of this disgusting place. We did not stay the second night. We left. I really would like a refund.
1.0
The hotel was dirty looked like they didn’t even vacuum or cleaned the bathrooms I found gum and gum wrappers in room around the night stand and in it.
3.0
A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
3.0
This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
1.0
Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
1.5
Room was very dusty and unbelievably damp smelling. There was no excuse. The workers were super amazing and very courteous. Maybe try hardwood floors instead of carpeting.
1.0
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap.
Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
1.5
The customer service by both desk agents was excellent. They were very nice, friendly and extremely helpful.
5.0
Room was good
1.0
Travelocity will not assist you when the Best Western Surestay in Tuscaloosa gives you a room woth a cracked window and full access to the outside and then tells you they have no other room for you. If you leave they will charge the full trip itinerary to your credit card even though they were unable to provide a room. It is stealing. Travelocity will say there is nothing they can do to help because it is up to the property to reimburse for uninhabitable rooms. If they do not, Travelocity will and cannot help you with a claim or dispute. They only provide the company with another scapegoat. Stealing.
1.0
When we opened the door to the room, a bug ran across the floor. And the bed sheets were discolored and stained with small red spots. The room also smelled like smoke and mildew.
0.5
Absolutely the worst kept place we've ever been. Room smelled like smoke. Vending machine didnt work, water fountain didn't work, sheets were dingy, towels were stained. Pictures on the website were taken at the best possible angles. We couldnt wait to leave. Disgusting!!!
2.0
Air conditioner was struggling
4.0
The staff is good. The rooms are very humid, the towels are stained and the bed covers and pillowcases are dirty.
4.0
Staff was very kind and accommodating
5.0
Clean
1.0
The only good thing I can say about this property is that the staff was kind. However, that can’t redeem the bad experiences. I was traveling with my dog and had reserved a suite. I had attempted to call the hotel several times before I left and could never get through. That should have been a red flag right there but previous reviews were positive. Because I was traveling with a pet, they had to downgrade me to a regular double bed room that was “pet friendly”. The room looked okay but smelled moist and upon further inspection, the base boards were damaged and there was a sizable gap in the entry door. The door was very loose in the frame which made me nervous but again, previous reviews were positive and the door did lock. The bathroom had some issues. My tub didn’t drain properly so us three sharing the room had to stand in the previous person’s dirty water when showering. The shower walls were sprinkled with pubic hairs, which is gross. And to top off the bathroom, the curtain had been yanked on at some point so the sides never closed resulting in wet toilet paper because the roll was close to the shower.
But the worst part at around midnight on the last night of our stay was when someone tried gaining access to my room. With the gap in the door and this person’s constant yanking and shoving, I was ready to call the cops. I called the front desk first and they had given another family my room number. Needless to say, I did not sleep that night.
5.0
I loved how nice it was and the lady at the desk was really sweet to me and everyone else.
2.0
We just had an overnight trip we needed somewhere to stay during our 17 hour drive. We paid $85 and it was what you would expect for $85. Clean towels, clean sheets. The room had a put up odor but once I sprayed the disinfectant on the bed and all of the areas we could touch it was fine. Also please be aware that there is a $50 additional charge but it is refunded to you once you leave.
5.0
Everyone and everything were perfect ⭐️⭐️⭐️⭐️⭐️
2.0
I always clean my room before bringing in my belongings. I had very little to do for this stay. The bed was comfortable, air conditioner worked well, slightly noisy for day sleepers, but quiet at night. Breakfast leaves a lot to be desired but the staff more than makes up for it. Would definitely stay again. Felt safe with interior entrance.
5.0
Close and convenient to shopping and UA. Quiet and affordable.
1.5
The customer Service was the best part about staying here. The rooms were not very clean. It seems like I had a cheap remodel which looks nice on the surface but when staying there quickly realize it was not in the best condition.
5.0
Wonder friendly staff.
2.0
First room ac didnt work but was quickly resolved by the front desk. We were put in a no room with no issues.
4.0
Staff was really nice. Only down side no ice machine that worked.
0.5
Bed linen was filthy. Huey promised to replace the linen with new linen (that I don't think they had) then got extremely upset when I asked for the receipt for my stay (I had two separate reservations). He told me he did not have to provide me with a receipt (after he charged my sister's credit card and my card, NOT the credit card hold; and then told us to leave the property! He also threatened to call the authorities. At that point we didn't feel safe staying here. We left because it was Mother's day weekend and we were determined not to have our trip ruined. We found another hotel with much better accommodations
4.0
Right off the highway. Decent parking lot. Adjacent to Cracker Barrel. Check-in was unbearably slow. Room away from road, so it was mostly quiet. Room smelled musty. Bathroom seemed more updated than was sleeping room. Room door closed very poorly; large gap at door bottom allowed hall noise into room. Poor-quality toilet paper and poorer, single-ply kleenex always lose my favor. Very nice & large, modern Samsung flatscreen. Very comfortable king bed.
4.0
Front desk was nice
5.0
Peaceful
5.0
It was a pretty nice hotel, in pretty good condition, the young man who checked us in was extremely polite and help, really impressed
5.0
Its a great hotel. The location was difficult, even when using GPS. So far a fanatic hotel
1.0
We had bed bugs along with other people in other rooms and they wouldn’t cancel our second night or refund us because we used Expredia.
FAQs
How much does this hotel cost compared to others in Tuscaloosa?
The average price for a rental in Tuscaloosa is R 6,109 per night. This rental is R 4,894 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Tuscaloosa Southeast. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western Tuscaloosa Southeast pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Tuscaloosa Southeast?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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