Zereno Tulum Beach Club Access
Hotel in Tulum
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Tulum National Park
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free continental breakfast, free WiFi in public areas, and free airport pick-up are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite.
Zereno Tulum Beach Club Access offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers.
Recreational amenities at the hotel include an outdoor pool.
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. Free continental breakfast, free WiFi in public areas, and free airport pick-up are also provided. Additionally, massage/treatment rooms, concierge services, and tour/ticket assistance are onsite.
Zereno Tulum Beach Club Access offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers.
Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Tulum
Nearby attractions
Available Rooms
Superior Apartment
2 King • 1 Sofa • 1722 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Luxury Apartment, Private Pool
2 King • 1 Sofa • 1830 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Apartment
2 King • 1 Sofa • 1722 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 King • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Luxury Apartment, 1 King Bed with Sofa bed
1 King • 1 Sofa • 1399 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
1.0 / 5.0
The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show.
Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom.
Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great.
The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.
5.0 / 5.0
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
4.0 / 5.0
I enjoyed my stay at Zereno and highly recommend to stay here. Tulum beach is 10 minutes drive. The apartment was spacious and very clean. Everything to our liking
5.0 / 5.0
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
4.0 / 5.0
I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.
3.0 / 5.0
You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.
5.0 / 5.0
I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.
4.0 / 5.0
Staff was good.
2.5 / 5.0
Came here to celebrate mine and my sisters 30th birthday! Absolutely amazing service and stay. The front desk staff is so helpful and attentive! I suggest downloading the WhatsApp app to make communication easier. The rooms are very clean and well maintained. It was fairly hot & humid in Tulum during our stay, so make sure you have them show you how to turn on the ac. Cannot wait to visit again!
2.5 / 5.0
Great customer service and a comfortable place to stay. It is far from downtown tulum but it was awesome
2.0 / 5.0
Modern luxury feel for a good price. The staff was super kind. We had a problem with the running water for the showers - one of the two showers seemed to never get hot. The staff was attentive to addressing the issue, but it was only resolved after about 4 days. Also, we had to keep bugging the staff for more towels/washcloths as our room only came with a limited number and housecleaning didn’t show up until the third day in our stay.Overall, would book again with them as the staff made the stay really enjoyable, but there are some improvements in the service I would like to see first.
4.0 / 5.0
Modern luxury feel for a good price. The staff was super kind. We had a problem with the running water for the showers - one of the two showers seemed to never get hot. The staff was attentive to addressing the issue, but it was only resolved after about 4 days. Also, we had to keep bugging the staff for more towels/washcloths as our room only came with a limited number and housecleaning didn’t show up until the third day in our stay.
Overall, would book again with them as the staff made the stay really enjoyable, but there are some improvements in the service I would like to see first.
2.5 / 5.0
Very good place, well furnished and decorated, lots of plants and trees. Feels perfect to relax.
Well located in Aldea Zama, 5 min from cafes
2.0 / 5.0
Nice hotel, responsive staff. No TV channels, only Apps.
5.0 / 5.0
Great area, nice place
2.5 / 5.0
Great area, nice place
FAQs
How much does this hotel cost compared to others in Tulum?
The average price for a rental in Tulum is R 3,787 per night. This rental is R 2,269 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Zereno Tulum Beach Club Access. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Zereno Tulum Beach Club Access. Enjoy the water!
Is Zereno Tulum Beach Club Access pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Zereno Tulum Beach Club Access?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and hot tub or spa.