Sheraton Cebu Mactan Resort

8.9 / 10.0

Outstanding(482 Ratings)

Hotel in Lapu-Lapu City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Situated in Mactan, 1.8 km from Shangri-La Beach, Sheraton Cebu Mactan Resort features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Lapu-Lapu City

Nearby attractions

City Of Naga, Boardwalk

31.8 mi

Anjo World Theme Park

26.3 mi

Casino Español de Cebu

14.4 mi

Cebu Ocean Park

17 mi

Available Rooms

King Room with Courtyard View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Balcony and Ocean View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds and Courtyard View

2 Double • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds, Balcony and Ocean View

2 Double • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Balcony and Ocean View

1 King • 1033 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Sheraton Cebu Mactan Resort

RRRR

8.9 / 10.0

Outstanding(482 Ratings)

Hotel in Lapu-Lapu City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Situated in Mactan, 1.8 km from Shangri-La Beach, Sheraton Cebu Mactan Resort features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Lapu-Lapu City

Nearby attractions

City Of Naga, Boardwalk

31.8 mi

Anjo World Theme Park

26.3 mi

Casino Español de Cebu

14.4 mi

Cebu Ocean Park

17 mi

Available Rooms

King Room with Courtyard View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

King Room with Balcony and Ocean View

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds and Courtyard View

2 Double • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds, Balcony and Ocean View

2 Double • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Junior King Suite with Balcony and Ocean View

1 King • 1033 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.9 / 10.0

Outstanding(482 Ratings)

100% verified reviews

8.0 / 10.0

Aug 2024

Big problem for vegetarians. Most of the food contains meat. The rooms could be cleaner. The floor is never vacuumed. Yo

The rooms, the beach, staff.

The food wasn’t good at all. Some dishes impossible to eat because to salty or the veggies are wood hard. No fresh juice. They claim it to be fresh but after all sugar, water and limonade is added. But some staff like Paulo from the poll side made us 100% orange and mango juice. Thanks for your hospitality and kindnesses.

10.0 / 10.0

May 2024

The best home away from home!

I love everything about our stay. Excellent and efficient customer service. Very cozy and spacious room. A lot of recreational activities available. Buffet breakfast has a nice variety of food.

The air conditioning unit in our room is not that cool. Nonetheless, we loved our stay.

8.0 / 10.0

May 2024

그럭저럭 괜찮은 숙박시설

로비부터 이어지는 깔끔함. 붐비지 않는 수영장 5cien 조식에 종류가 다양하고 친절람

신축으로 알고 있는데, 하수구 냄새가 나고 거울에 곰팡이도 있네요 에어콘이 고장나서 방한번 옮겼어요

10.0 / 10.0

May 2024

A paradise gem in Mactan

A perfect resort to unwind and rejuvenate. The level of services is top-notch. The room is big, a spacious bathroom with a huge bathtub, and I like the fact that the shower and toilet are separate. The use of native timber and traditional decor is very impressive. They offer a beautiful spread of an international cuisine buffet. It's a great resort for family holidays, there's plenty of activities for children. The wellness spa is another level. We will be back!

None

8.0 / 10.0

May 2024

깨끗하고 직원 친절함

꺠끗함 / 레스토랑 음식은 별로

80% 이상 한국인

6.0 / 10.0

May 2024

Comprehensive Review

Checkin process. Here's what went down during our stay: 1. During check-in: - Brenda Khang was incredibly unprofessional. She told me to step aside to accommodate other guests, even though we'd already waited too long due to the lengthy queue. 2. No priority lane or counter for PWD. This hotel doesn't prioritize or respect elders and PWDs. My mother, a PWD recovering from cancer, and I expected Sheraton to follow international standards, but they don't. 3. Brenda Khang rushed me, even though I still had questions. She initially refused to provide a payment breakdown, claiming it would be on the receipt. Only after I insisted did she finally write down the details. Withholding such information goes against the law. I'm considering reporting Sheraton to BIR, LGU, SEC, and other relevant agencies. 2. Commendations: - The staff at 5Cien and Nikkei are amazing. - Shout out to Ramil for his excellent staff training. - Sarah, the OJT, showed exceptional hospitality and professionalism. - Kweenie is very professional and passionate about her job. - Karen's smile is a ray of sunshine. Thank you for your kindness. - Jakka, the room attendant, deserves more than a 5-star rating. Jakka exceeded our expectations and stood out from any other staff we encountered, not only at Sheraton but at other hotels, both local and international. His simple note was heartwarming. Great job, Jakka! 4. Facilities and Amenities: Room - No exhaust, and the toilet's air quality is poor. I suggest replacing the bidet with a handheld type for easier use and please install exhaust fan. Pool - Amazing! Lobby - Amazing! Beach - Amazing! Activities - Thrilled with the variety of activities available. Overall, we enjoyed our stay and will definitely come back. But Sheraton needs to improve on the issues I've highlighted in this review. Thank you.

9.0 / 10.0

Apr 2024

A great place to relax after a long flight.

Good size room and very clean. Love the bathroom. The staff are so friendly and accommodating. Great ambiance and food. Amazing views while having your breakfast.

The resort is a little too small compared to Shanghai-la but I’d come back and stay again in a heartbeat.

10.0 / 10.0

Apr 2024

Your staff was outstanding.

Wasn’t wild about the food. My wife loved it. People working the breakfast couldn’t have been nicer.

The salmon was salty. The hotel I stayed in Manila prior to coming to your hotel, sliced the salmon in front of you. No salty taste. The pastry was very bland. I took a bite and didn’t eat anymore. The taste just wasn’t there.

10.0 / 10.0

Apr 2024

Harıka bor otel ve deniz

Oda ve deniz

10.0 / 10.0

Apr 2024

Merveilleux

Le personnel très accueillant ,l’Hotel très propre ,très belle vue sur mer,le Bufet pour petit dèjeunè merveilleux

Le Gym un peut petit manque équipement

10.0 / 10.0

Mar 2024

sehr gut

Frühstück grossartig, Preise für Food und Getränke für ein 5* absolut i.o. Zimmer riesig und sehr sauber, Aircon war etwas laut

Strand etwas steinig

8.0 / 10.0

Mar 2024

En suosittele kuin kiinalaisille

Lähellä lentokenttää ja ranta kohtuullinen. Aamuaurinko näkyy näissä lähes kaikkiin meren puoleisiin huoneisiin Aamianen on hyvä jos menee aamulla 6 sitten ne alkaa sotkeutumaan kun kiinalaiset ja heidän lapset tulee. Kuvissa ranta näyttää hienolta mutta todellisuus on sitten ihan toinen

Hotelli on täynnä kiinalaisia ja jopa vastaanotto varoitti että aamupalla on tuskaa kello 8 jälkeen kun kiinalaiset tulee. Ei ne muuten mutta nehän ei noudata mitään sääntöjä saako ruokaan koskea sormilla tai saako jonossa etuilla. Henkilökunta ei uskalla sanoa heille suoraan mitään mutta pahoittelevat heidän törkeän käytöksen puolesta. Ilman auto tai taksia ei pääse mihinkään. Aurinkotuolit on kiinalaisille varattu heti kello 6 ja koko päivänä he eivät käy rannalla mutta kaikki tuolit on varattu heidän paidoilla päivän ajan.

10.0 / 10.0

Feb 2024

쉐라톤 막탁 리조트의 모든 직원분들께 정말 감사합니다🩵

직원분들이 다들 친절하십니다 다정하게 응대해주셔서 감동받았습니다 식당 메뉴가 한국인 입맛에 잘 맞습니다 (조식 때 해마 인형옷 입고 인사해주는 이벤트 귀여웠습니다) 10시쯤 멋진 수영장에서 하는 에어로빅 재밌습니다 즐거웠습니다 수영장 아래에 아름다운 바다가 있습니다 무릎까지 오는 낮은 수심에서 예쁜 물고기를 볼 수 있습니다 (호핑투어 보다 호텔 바다에서 스노쿨링 하는게 더 좋습니다) 스노쿨링 장비,아쿠아슈즈,에어펌프 무료지원 해줘서 편합니다 저는 이 곳에 빠른 시일 내 재방문할 예정입니다 쉐라톤 막탄 리조트의 모든 직원분께 정말 감사합니다 🩵

완벽한 숙소입니다

10.0 / 10.0

Feb 2024

I enjoyed every minute and the staff are fabulous and can’t do enough for us,

Everything it was perfect. Rooms, food, staff x

Nothing

8.0 / 10.0

Feb 2024

Would not stay again! Staff too eager! Almost desperate to assist

The pools and staff

Too remote activities limited Eateries limited

10.0 / 10.0

Feb 2024

Wonderful resort with great staff, facilities and food. Will stay again.

Loved loved the wonderful staff and beautiful resort. Food was great especially breakfast buffet. Also felt so safe with security on the floor and loved Sinulog dance troupe

Traffic getting from Cebu to resort was terrible probably because of Sinulog

9.0 / 10.0

Feb 2024

Tres bien.

La propreté et la gentillesse du personnel

Le bruit de la climatisation durant la nuit. Je pense que pour un 5 étoiles, on peut faire mieux

9.0 / 10.0

Feb 2024

最高のホリデイでした。

事前の問い合わせメールにもその都度すぐに返信をくださり、とても親切にリクエストに対応してくれました。夜中の出発でも朝食パックを用意してくれたので、出先で困らずに済みました。滞在中もスタッフは常に笑顔でホスピタリティにあふれてる感じが気持ちよかったです。

セブの中心地からの距離はちょっと遠かったかな。ホテル内にお土産を買えるショップがもっとあると良いとは思いました。

9.0 / 10.0

Jan 2024

Magnifique

L'hôtel est magnifique avec 2 grande piscines et une plage certes petite mais très agréable.la literie est très confortable,la chambre est spacieuse. Tous le personnel est super souriant et serviable,le petit déjeuner est très varié,et la nourriture aux restos également. L'hôtel est relativement bien placé mais la circulation est difficile sur toute l'île comptez bien1h pour rejoindre cebu city,mais le centre de mactan est à10min en taxi

La musique est toujours bcp trop forte

10.0 / 10.0

Jan 2024

I loved our time at this resort and will consider returning next year and referring others to go.

I really liked the location in that the hotel was right on the water and the view was beautiful. The hotel was beautifully designed and the food was great especially the breakfast buffet. But what really made the hotel special was the excellent staff who was always helpful and gracious and friendly from the front desk, to the restaurant staff, spa staff and security. In fact staff went over and above to ensure that all our needs were met.

The traffic getting to the hotel was difficult because it was Sinulog weekend. It took us 2 hours from the center of Cebu to the hotel - an unexpectedly long time. But I did like the isolated site on Mactan and would definitely consider returning in spite of the traffic.

10.0 / 10.0

Jan 2024

Oasis 🏝️

Sheraton Mactan was our last stop before flying back home after a month long holiday in the Philippines. We stayed for 3 nights as part of our honeymoon. Check in was a breeze, we were allowed to check-in and get into our room early. Greeted with a refreshing welcome drink and a cute little shell bracelet. Our room was set-up for honeymooners and we also received a lovely cake with Happy Honeymoon written on it. Great facilities, beach, swimming pools and restaurants to choose from! Also not to forget the very relaxing massage treatment we had in Sheraton Spa! We enjoyed the amazing breakfast and dinner buffet that we had in 5 Cien Restaurant. A lot of food choices and the great atmosphere of the place. Buhi Cave Bar is also a must try! We had the Friday Grill Night and enjoyed it most especially the seafoods. Went inside the bar of course to experience the unique cave setting with some lovely night cap drinks. And most importantly, the great gastronomic experience in Dip Nikkei Restaurant. Thank you Chef Daniel who even spoke to us whilst we dined and to Loeh who served us for being so lovely and an absolute 5 star service! We’ve stayed in several luxury hotels during our honeymoon but what really sets Sheraton Mactan apart is the staff. All the staff in the hotel have been really a delight! Very friendly, attentive and welcoming. Even the hotel manager(s) are interacting with the guests ensuring the stay has been pleasant. To mention a few, we would like to say thank you to the following who made our stay/ dining experience enjoyable. -5 Cien: Ziny -Buhi: Josh -DIP Nikkei: Chef Daniel & Loeh -Sheraton Spa: Rose & Jessica Everyone has been amazing and all went above and beyond. Overall, we really enjoyed our stay. Would definitely love to go back again and would highly recommend!

10.0 / 10.0

Dec 2023

They have the superb customer service from all the resorts we've been. Very accommodating staff and

Everything.

Nothing

9.0 / 10.0

Nov 2023

Serene…

Customer Service is the top priority❤️ From reception , restaurant and the chef , even room staff and everyone you meet there were well trained on handling guest. I love their commitment and effort in showing ideal customer service with smiles, greetings and respect 🙏🙏🙏 salute to you guys!

Probably the beach sand, it’s a little coarse , however the water and the beach are clean

10.0 / 10.0

Nov 2023

Satisfied

Clean and staff is accommodating. Everything is excellent.

9.0 / 10.0

Oct 2023

Overpriced for the Philippines - you pay the brand

Kind personal. You feel like a royal everyone greeting you (to me, was bit too much, but that's personal preference). The rooms are spacious with bathtub, nice view, big shower etc. Perfectly comfortable.

Small and steep beach. Only for relaxing, not made for a walk. Missed some place for evening get together, like an area to dance and talk. But perfect when you only want to have romantic couples evening. Pricy food. They try to sell everything extra. Tried to get a single apple once. Was some hassle. As far as I get it, it's also not allowed to bring food from outside (like grab or groceries you buy). You need to find out everything on your own, e.g. there is fish food for free to lure fish and watch them.

4.0 / 10.0

Aug 2023

Mixed bag

Well it was a mixed bag. I liked only one dish that was served. I liked the checkin welcome. Bed was great shower was great tub was great. Thry gave a little extra gift for my anniversary.

Bar music woke me up. Drink tasted like toothpaste and was still charged. Table was dirty so when I leaned against it got my shirt dirty.

8.0 / 10.0

Aug 2023

Very good

Breakfast

The gym, no bicycle

10.0 / 10.0

Aug 2023

Awesome!

Excellent

None

10.0 / 10.0

Jul 2023

Amazing!

Everything! I have never been in love in a place before! Mostly the staff is amazing and so respectful. This will be my new favourite resort! Will definitely be coming back!

9.0 / 10.0

Jul 2023

Superb

The rooms and spacious and the bed was very comfy. We got two rooms with a King size bed and another qith twin size beds. The bathroom with a soaking tub is the best part of the stay. The staff were very courteous and very attentive. They also take great pics of you and your family.

The layered pool concept was good in theory. However, it resulted in smaller pools, and some were not yet functional so it can be a bit cramped especially when the resort was full of guests. The beach is nice during the high tide (noontime) but is a bit rocky. You have to wear aquasocks to avoid hurting yourself.

9.0 / 10.0

Jul 2023

Excellent stay. Excellent service all around. Food was grFamily enjoyed our last minute booking.

Breakfast was excellent. Customer service was superb. All the staff was there to help and please the customers without feeling overbearing.

Just some parts are still inaccessible. Beach area could be better, hard to walk as its super "pebbly".... Far from city.

FAQs

How much does this hotel cost compared to others in Lapu-Lapu City?

The average price for a rental in Lapu-Lapu City is R 719 per night. This rental is R 564 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Cebu Mactan Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Cebu Mactan Resort. Enjoy the water!

Is Sheraton Cebu Mactan Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Cebu Mactan Resort?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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8.3 / 10.0

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in Mactan

2 single beds, 1 king bed

Garden · Pool · Kitchen or Kitchenette

Nestled in Lapu-Lapu City, this Resort is perfect for your next vacation. Enjoy Mövenpick Hotel Mactan Island Cebu's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Sheraton Cebu Mactan Resort

Hotel in Lapu-Lapu City

Reasons to book

About this hotel

Amenities

Map of Lapu-Lapu City

Nearby attractions

Available Rooms

King Room with Courtyard View

King Room with Balcony and Ocean View

Double Room with Two Double Beds and Courtyard View

Double Room with Two Double Beds, Balcony and Ocean View

Junior King Suite with Balcony and Ocean View

Sheraton Cebu Mactan Resort

Hotel in Lapu-Lapu City

Reasons to book

About this hotel

Amenities

Map of Lapu-Lapu City

Nearby attractions

Available Rooms

King Room with Courtyard View

King Room with Balcony and Ocean View

Double Room with Two Double Beds and Courtyard View

Double Room with Two Double Beds, Balcony and Ocean View

Junior King Suite with Balcony and Ocean View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Lapu-Lapu City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Cebu Mactan Resort pet friendly?

What amenities are available at Sheraton Cebu Mactan Resort?

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