Sumiya Cuernavaca
Hotel in Jiutepec
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Featuring an outdoor swimming pool, the Sumiya Cuernavaca is set in attractive Japanese-style gardens. This hotel offers 2 restaurants and stylish rooms with balconies.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Jiutepec
Available Rooms
1 Queen • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
10.0
Los jardines
Que la regadera no tenía la puerta completamente cerrada y se salía el agua cuando nos bañábamos
8.0
La cama es deliciosa, los cuartos amplios y limpios
No esta actualizado, muy incómodo si llueve ya que todo queda lejos.
9.0
El hotel es muy bonito, el personal muy servicial
9.0
Está muy bonito el hotel es algo diferente, se relaja uno con tanta naturaleza, la noche se karaoke genial, solo que fue muy poco tiempo 2 horas
Que el check in tardará tanto entregaron habitación muy tarde, le falta una manita de gato en cuanto a mantenimiento para estar al top, las habitaciones debería haber junior y Master y los balcones hacerlos terrazas.
9.0
LIMPIEZA Y RENOVACIÓN DE LAS HABITACIONES
SE TARDO UN POCO EL CHECK IN
9.0
Breakfast is good, there is a buffet in a beautiful place with lots of options.
I just LOVE the gardens in this hotel, I could spend hours there.
Rooms are very spacious and nice, I would recommend better pillows.
This hotel is not accesible to people with disabilities, which should be clarified when you book.
10.0
very nice
rooms could be a little better, tv a little bigger
9.0
GENERAL TODO
9.0
beautiful gardens and design
nor enough places to seat and enjoy the garden and minibar and food was too pricey
9.0
beautiful location and very green. quite relaxing
no fckn wifi in your room… only in the lobby 🤦
not ideal for people that work remotely, specially if your having calls during work time and you need some privacy
9.0
Japanese mood
the way to rooms it’s a little confuse
9.0
climatized pool, excellent service, amazing breakfast buffet, the “natural” decor of the common areas (trees, plants…)
we were charged $180 pesos for two big bottles of water. the bottles were not in the minibar but outside on a counter. i believe charging customers for drinkable water in the room is stingy. Specially when the water from the tap/faucet in mexico is very well known for not being drinkable.
9.0
The place is amazing!
no Wifi on the rooms, we are on 2023. you need to go to the lobby to connect to WiFi. considering an expat without data, it’s quite annoying.
8.0
The grounds are beautiful and the history of the buildings was fascinating. It's a very peaceful location with a lovely climate, a good gym, and a large pool. The rooms were adequate and were well furnished with toiletries.
The walls are paper thin so it was difficult to sleep both nights as there was a party going on until the wee hours of the morning. The food was a bit disappointing in terms of choices of cuisines. The spa area was quite run down and the prices were high.
8.0
crappy wifi
8.0
Beautiful Japanese-style hotel. The gardens are beautiful, the swimming pool is great, and the construction is amazing. Food is also very good.
There is no wifi in the rooms and cellular reception is also very bad. If you’re looking to relax and disconnect, it is a great option. If you have to work, although there is a tiny business center, I would not recommend staying here. Rooms are very dark, even with the lights on.
10.0
arquitectura
9.0
Beautiful Japanese inspired hotel with lush greenery and zen vibes.
Staff was very attentive
Wifi is available only in certain areas of the hotel and the quality isn’t the best. I believe the hotel should improve wifi connectivity to rooms (my friends and I all had remote calls from work and were worried of where to take them and if wifi was going to be reliable)
9.0
Ok
Ok
7.0
The property is stunning; the gardens and pools are always amazing, and the rooms are comfortable, cozy, and spacious.
I can't believe I'm writing this in 2022, but THERE IS NO INTERNET ON PROPERTY; at least not in the rooms. There are wi-fi hotspots at the check in desks and at the business center but one can't seriously run a hotel chain like Camino Real and not offer complimentary wifi. Their excuse? It's a "family and leisure-oriented hotel". Additionally, the water temperature in the showers wasn't adequate enough to enjoy a long, hot, shower. Upon complaining about these issues, management gave me complimentary breakfast for two days, which I appreciated.
8.0
Beautiful grounds and very good location.
Staff is incredibly slow and demand tips constantly. The spa and salon are very old, and so are the rooms. Not a 5 star feeling for the price.
7.0
In general its ok.. also de breckfast
really expensive for the type of hotel / property
10.0
Glvery good
Check in! Very slow. Personnel without experience
10.0
Very good and varied
Better floor for wheel chair getting out of lobby and into restaurant
10.0
We had a really great time in here , the staff was nice and helpful. The place was beautiful and clean. Definitely we will stay again.
The food was average good, for the price it can be better.
7.0
Very nice grounds and garden, heated pool, friendly and helpful stuff
room wasn’t ready on arrival, internet didn’t work half of the time
FAQs
How much does this hotel cost compared to others in Jiutepec?
The average price for a rental in Jiutepec is R 1,714 per night. This rental is R 92 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sumiya Cuernavaca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sumiya Cuernavaca. Enjoy the water!
Is Sumiya Cuernavaca pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sumiya Cuernavaca?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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