Best Western Grand Hotel Guinigi
Hotel in Capannori
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Family-friendly hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Best Western Grand Hotel Guinigi offers 167 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.
This Lucca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Capannori
Available Rooms
Deluxe Suite, Multiple Beds, Jetted Tub
1 King • 1 Double • 581 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Classic Room, 1 King Bed
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 2 Twin Beds
2 Single • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, Multiple Beds
1 King • 1 Single • 226 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Terrace
1 King • 484 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Good one stay before travelling g on to airport
1.5 / 5.0
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine.
We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks.
our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days.
Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on.
On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket!
Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
2.0 / 5.0
Clean, but extremely faceless and undecorated room interiors
5.0 / 5.0
Great hotel with stunning views from the rooms!
3.0 / 5.0
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
5.0 / 5.0
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
2.5 / 5.0
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
5.0 / 5.0
Parking
5.0 / 5.0
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
2.5 / 5.0
Excellent!
5.0 / 5.0
Great place to stay!
2.5 / 5.0
Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
5.0 / 5.0
Very good service, we loved it
5.0 / 5.0
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
2.0 / 5.0
Nice location. Friendly staff. Clean.
5.0 / 5.0
Great staff, super clean, excellent restaurant, easy parking.
2.5 / 5.0
Good parking, nice location, and good breakfast!
5.0 / 5.0
Excellent
2.5 / 5.0
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.
3.0 / 5.0
This is a very basic hotel. No frills. Clean, good breakfast and close to Lucca old city where great features. Staff Can be moody at times and communication not great. for example charging (a lot!) for water, the only item in the mini bar. We stayed in July and the temperature was near 40c so it was fair to assume water is complimentary but we were charged for it! There was no sign or price again it in the room. The minibar fridge was not even on. The bottles were just placed there.
Also the acoustics is a bit poor and you can hear noises from
corridors and other rooms.
I’ll give 7 out of 10 if you keep to the right level of expectations.
2.5 / 5.0
Hotel Magnífico!!!
5.0 / 5.0
The property is situated about 20 mins from Lucca walls - less if you drive. The staff was always friendly and greeted us with a smile. Rooms were adequate as we were not staying for long. The Sauna is closed due to COVID (not sure why as the fitness centre i.e. the gym was open. Highly recommend the hotel if you don't want a sauna.
2.5 / 5.0
Very clean. Spacious, bright and modern. I’d definitely recommend anyone stay here. The staff is very good at their jobs.
2.5 / 5.0
Great hotel. We come back every year. The staff is excellent! The rooms are as well.
4.0 / 5.0
Quite new hotel, convenient location out of the town clean, good breakfast, nice people
2.0 / 5.0
Good value for money. Everything you need for an overnight and great breakfast!
1.5 / 5.0
I know the property for long time...the only issue continue to be internet...terrible...It seems has not been improved...talking to front desk only evasive answers...
2.0 / 5.0
Suite room was spacious, comfortable and quiet being on the top floor. Five minute drive to old city walls or convenient bus service immediately outside the hotel. Good free parking facilities.Had dinner in the hotel on two nights and it was reasonable quality and good value. Bar unfortunately is dead.
Hotel a little dated in decor but no big deal. All staff were friendly and welcoming. Would use this hotel again if I was staying in Lucca.
1.0 / 5.0
Everything including dinner and breakfast
was very good except the noise from kitchen fans which kept us awake till 11 o' clock at night. Ask for a quiet room
0.5 / 5.0
The property is very old, the wifi does not work in all of the rooms and the hotel is not close to any food establishments.
1.5 / 5.0
Comfortable large room, got a top floor family room with a cute little roof balcony, breakfast was very nice.
Only con is the location, must have a car to get to the old city and nothing around.
1.5 / 5.0
Wonderful hotel. Fabulous breakfast buffet. Staff was attentive and helpful especially for non-Italian speaking folks. We enjoyed a close by pizza place and grocery store. Free parking is a great bonus.
1.3 / 5.0
Myself and my mum both thought this was excellent and the staff were very helpful and friendly,we would love to go back there.
2.5 / 5.0
Was in good location, room was large, clean and quiet. Just what we wanted.
1.3 / 5.0
Les employés sont extraordinaires, surtout au restaurant + cuisine excellente. BRAVO.
1.3 / 5.0
Very nice hotel, room and breakfast but a little far from town and our WiFi was VERY poor on the 3rd floor!!!
1.5 / 5.0
Bed and pillow was uncomfortable, extremely disappointing that laundry is unavailable 2 days out of the week as we planned this stop 1/2 way through our 2 week trip specifically to be able to do laundry and it was closed! Not available? How a laundry room is closed for 2 days of the week makes no sense to me. So, I spent hours driving to a self serve lavandria and waiting for my laundry. Did not get to see Lucca 😔
2.0 / 5.0
Away from the crazy of the comic show but close enough to walk there and the other attractions. Buses convenient but not available until after 2 pm on Sunday so not much help there. Excellent dining and spacious room. Only complaint - my bed (2 twins together) was so hard! Part my age and part ... well it was really hard!
2.0 / 5.0
Hotel was a large and busy place. Cost of drinks was high with a bar which lacked any atmosphere or comfort. Functional only.
2.5 / 5.0
15 min walking but is exellente and very confortable rom and good breakfast
FAQs
How much does this hotel cost compared to others in Capannori?
The average price for a rental in Capannori is R 2,036 per night. This rental is R 90 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Grand Hotel Guinigi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Grand Hotel Guinigi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Grand Hotel Guinigi?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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